This motel was a mixed bag. The good: management was nice and helpful with directions, good ice machine, location, bath tub, king bed, big room The bad: TV didn't work, WiFi was spotty, laundry room was out of service, phone didn't always work, They barged in twice, but the latch lock prevented them from entering. Once they said they were looking for a mattress with plastic on it and the other time I was on the phone, so they went away. Several other random knocks occurred and one woke me up very late at night. The sink stopper was broken, so they fixed it. They removed it by request and it worked better. I stayed during the week and left on Friday. They charge about 3x the normal rate on Friday and Saturday. They would not give me a late checkout. read more

The motel changed from Motel 6 to Travelodge in a matter of 2 weeks, they reluctantly honored the original booking. The phone didn't work, the tv had the wrong remote, the towels and wash cloths were so stained and thin it was pathetic, the desk chair was bent out of shape and felt like it could collapse. The final straw was the shower faucet fell off in my hand, you had to hold it on while turning the water on. If I could give a negative star rating I would. read more

I just needed a place to lay my head for a few days. So I made a reservation here. Thinking I'll save a few bucks . I took one look at the room and walked out. I try not to be too high maintenance or needy, but when I took a look at that room , I didn't even set my bags down. I walked straight out. At this point, I don't even know if I'm getting a refund yet, but I know one thing for sure. I'm not staying in this dump. read more

It's a motel 6. What do you expect. It's clean tho. My issue was you aren't allowed to book a room For longer than 28 days. As a traveler for work that doesn't work for me. Next to the freeway so it's loud. But the ac is cold. The beds are clean. Oh yes the room lights could be more warmer. It felt like a hospital and it's dim as well. The shower is a stand up shower no tub. read more

STAY AWAY from this hotel! My recent stay here was profoundly disappointing. 0 stars. The room I was assigned was far below acceptable standards of cleanliness, with noticeable dirt and grime throughout. The mattress had noticeable wear and tear with black spots on it. Shockingly, I discovered BED BUGS in the bedding, a clear indication of poor maintenance and hygiene practices. I'm severely allergic to bed bugs and dust mites. The photos on the sites are NOT what they look like in person. It became evident that the hotel's primary focus is on revenue rather than guest satisfaction or safety. Security measures were glaringly inadequate, with a general sense of neglect for guest safety. Furthermore, despite the advertised availability of non-smoking rooms, the pervasive smell of smoke suggested otherwise. This, combined with the overall state of the hotel, made for an extremely unpleasant stay. As well, to reply to this review that I will know happen, apologies and stating "we will improve" means nothing without real action. read more

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Words can't express the disgust I felt after seeing this. I had a hunch that the floors hadn't been mopped in ages based on the REST of the filth here. So I decided to get some pine sol from the local DT to "whip down" the floors. When I flipped it over and saw this I nearly threw up. This is ridiculous. Absolutely no excuse for this. read more

Motel 6 - Room floors - Hotels Near Me - Norfolk, Virginia

Unfortunately this place stinks. Literally. We were pressed for time and were tired due to long driving for a concert. The place is horrible. The staff was friendly but the room was awful. If negative 10 if it were allowed read more

With realistic expectations given that this is budget-friendly accommodation, there are two things that detracted from our one-night stay: first, the sticky floors. This is not the first time we've come across Motel 6 with floors so unclean that I had to lay down a towel to slide and skate around the room. If they must replace carpets with laminate floors (or whatever they are), the least that paying guests would expect is for them to be cleaned properly. This next thing seems to be a common problem unfortunately, and this place was no exception. The "non-smoking" rooms are so contaminated with smoke that they're impossible to tell apart, and all my clothes reek after just an overnight stay and requires washing. On the plus side, free WiFi is always welcome. I hope they keep improving. read more

There are 2 holes in my room! Dead cockroaches,drawings on the wall stains on the walls and floors it's just disgusting im not ever coming back here again read more

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I understand this is a rather cheap hotel, but that doesn't mean it has to be dirty. I walked in kicked off my shoes and after two minutes of walking around my room my socks felt heavier. I look down and realize my clean fresh white socks have turned black. After that I felt nasty so I wanted to hop in the shower. The knob came clean off in my hand as if it was never fully on. I've had pretty ugly stays, but this Motel 6 in Norfolk doesn't deserve 1 star. read more

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Snakes. Same problem with unnatural check-ins and unnatural housekeeping. No breakfast and an amazing memory, for people whom you've never met. Wouldn't call them friends, just have to ask yourself how you got to that point. read more

My name is Charles Younce I stayed at your hotel located and 1 star is way more than y'all deserve. 9601 4th View St. Norfolk, VA. 23503 I checked in 3 a.m. August 14th, when I checked in I walked out of the lobby and left my wallet. I went to go get it and nobody had seen it. I called customer service that morning and spoke with a rep named Kelly and she entered notes over the phone and said she would be able to have the cameras checked to see exactly what happened that morning. I called today and the line keeps hanging up. I would expect a reply as soon as possible to resolve this simple issue. I ain't giving up Thank You, RPG Contracting Charles R. Younce II CEO read more

If I could give it less I would. Booked through Priceline, spent $258 for one night. I have to say this is a close to a "crack" hotel as I have ever seen. Urine all around base of toilet, food wrappers on floor. Our feet are sticking to floor. Who owns this place? Why would a reputable company like Priceline do business with them? Owner's and Motel 6 should be ashamed. read more

Motel 6 - Hotels Near Me - Norfolk, Virginia

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Worst motel I have ever stayed at. First our check in was an HOUR late. Finally after getting our room we were nothing but disappointed. Our room was filthy. The bed was damp, the floor was dirty, no shampoo no conditioner, no fridge, no ice machine and no soda in the vending machines. The customer service was absolutely terrible. Whoever the lady is by the pool rolled her eyes at us and gave us nothing but attitude and acted as if we were an inconvenience to her. She told us there was an ice machine, it was broken. She told us the pool would be back open in an hour, it was shutdown for the rest of the day because it FAILED inspection. I can not even believe this place is still open. This motel needs shutdown ASAP. read more

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One of the worst M6 experiences I've had. The good? Little, most not related to the hotel. * Dunkin' Donuts is next door & you can walk. * Lots of local restaurants, from every fast food chain to low-to-mid range sit-downs like Red Lobster & Lone Star Steak, if you feel like going out. * Price is very reasonable, around $50 (which is why I made a reservation). * About 1-dozen people were in the pool with kids, so that seems to be an enjoyable pastime for those traveling with families. * As with most M6s (not all), AARP entitles you to a 10% discount (they don't offer AAA discounts), free WiFi (otherwise it's $2.99 or $4.99 for faster speed) & a 2pm late checkout. The bad? Everything else. * Staff, all around. Front desk staff was like Moe, Larry & Curly. I had a reservation. Check-in is at 3pm. I was told at 4pm that I'd need to come back at 5 for a room. They kept changing their minds... this one is ready, no it's not, come back, no wait, I think we have one, no, come back in an hour... it took the 3 of them 20-min to find a room for me. No apology, no humor, just them spouting nonsense to each other the whole time... if I interjected (to give me an upstairs room instead of downstairs, or that I'd take any size bed), I was ignored. The sarcastic, depressed, angry, young man, in particular (7-19-16 is when I stayed, if management would like to address the issue), was having a bad day, complaining the entire time about being alive & hating his job. For 20-min I listened to his rant, over & over... he's not coming back to work, he won't show up if on the schedule, he might be dead. Dear god man, get thyself to therapy pronto before there's a workplace incident. Either the three blind mice need extra computer training, because they all struggled with it, or they need new jobs & a good jolt of customer service etiquette. And, someone surely needs to talk to the young man to see if he needs help or just needs to be quiet with his dramas. * Cleanliness was dismal in my room. (BTW, I checked in, then left & returned later in a thunderstorm & flash flooding, so when I noticed the filth, I just decided to stay & never return, as it was too late to go elsewhere.) It's obvious my room was not cleaned at all, although the beds were made & there were towels... too bad 1 towel was used & had black makeup on it. Fresh mascara stains on my pillow weren't the worst of it... so did housekeeping make the beds, but not change sheets or pillowcases? The giant dead cockroach in the corner wasn't the worst of it. The filthy floor (my white socks were black within 10-min) wasn't the worst of it. The sticky, dirty desk, table & countertops weren't the worst of it. The unclean toilet & the room smelling of smoke was the worst. Thankfully, I carry disinfectant wipes & room freshener when traveling... it took 4 wipes to clean the surfaces & I gave up spraying after a few squirts. They must have just made this smoking room into a non-smoking, I'm guessing. (Note to management: There are ionizers which can be plugged into walls for 24-hrs to de-smoke a room... buy some!) There are plenty of local hotels & other M6s not too far away, all more pricey. This could have been an oversight, but I'm guessing they were short on housekeeping staff & rushed the cleaning part of turning over rooms. I'd say skip it & try another. ETA: And, the last straw & why M6 just lost a customer forever... I'll be on the road for 2-wks more, so need a hotel every night. I woke up in the morning to see about 30, small black hairs all over one portion of my fitted sheet... no doubt from the aforementioned mascara wearing, hairy being or his/her dog, which further proves they didn't change my sheets... what the Valhalla. Unfortunately I didn't notice them before I got into bed in the dark... yuck! This stay was so unacceptable, for the 1st time, I will write the company & refer them to my Yelp post. I generally stay at M6s when traveling, but honestly, if I were to write every time I hit a bad one, I'd be on Yelp everyday. After today, I'll be trying another chain. I downgraded to 1* because there is no 0* option. I also woke up to the young lesbian couple next door, with their giant dogs, arguing in front of my room for 20-min. It was so heated, I didn't want to step outside to pack my car & just as I was about to call the front desk to come down to break it up, one finally drove away & the other went inside... before they returned a few minutes later & began arguing again in the same spot in front of my room... great! A man finally told them to be quiet... not sure if he was a guest or hotel staff. I know that's not the hotel's fault, but it only added to an already unpleasant experience. Besides, they were probably arguing about their mascara-ed sheets not being changed, dead cockroaches in the corner & filthy floors. Red Roof Inn, here I come. read more

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The room look nicely renovated, new paint, bathtub & beds semi comfortable. They provide everything you need except shampoo. Staff was nice enough to us. The not so good: walls are paper thin, the neighbors kids running around, hearing people's cell phones ringing, and even hearing the maids cart rolling around outside. Water pressure is low in the shower and sinks. Fairly cheap, that's why we stayed here. Probably spend a little more next time. read more

eh, id say 2.5 stars, it has the basics and came in clutch at the last second. we were first given a really bleach stained room, like, it was just terrible. asked for another room and it was better. but the floors are extremely dirty, i dont think they clean them at all.. so never walk around barefoot lol. definitely not worth the price and we dont feel safe outside due to the atmosphere... anyway not sure why the cleanliness is slacking, but it wasnt terrible. definitely better than intown suites on lowery road. read more

I had a second thought after reading the reviews, but upon check in my worries flew away, because the staff were so friendly and nice. the room we spent the night were clean. We waited for a couple of minutes or so for the room, and joan at the front desk deserves a five star for her being so accommodating and professional, she does her work accordingly and see to it that the policies were being followed. Staff here were really great! read more

This hotel does not honor any price you pay online! They charge you more when you get there. The tv did not work and they did not give me any discount for that and the non smoking rooms smell so bad of smoke it's not even funny!!! Management was very rude and the rooms were very dirty! This hotel needs less then one star! Don't stay here. read more

Zero stars. I would go lower if I could, put it in the gosh darn negatives. That's what this place is, a big 0l' negative. My husband and I both got nasty bed bug bites (from both beds in the room) Lots of creepy crawlers roaming around. A moldy yogurt was left in the shelf. The shower was filthy, and the bathroom had a weird smell. The management were super rude and unfriendly. They stole my husband's juul, and his 100,000$ car got hit in the parking lot twice. Lots of drug paraphernalia in the area. Laundry room is horrendous. The floors are sticky and look like they haven't been swept since the Great depression. read more

Motel 6 - Bed bug bites. Much more than included in this photo. - Hotels Near Me - Norfolk, Virginia

Service is terrible Night clerk is a bit*h and took $200 and wouldn't give it back claiming within 5 minutes she deposited the cash and wouldn't refund the money because the cash she had in her till "didn't belong to me" The room was dirty, smelled like feces and I'd rather sleep in my car than possibly bring home bed bugs. Trust me stay away, run if you're already here don't even consider this "cheap motel" read more

Please don't ever stay at the Motel 6 in Norfolk VA on Military Highway.. It is unclean, housekeeping staff clearly lazy as well as management not caring or taking care of the property .Broken lamps , soiled bed linen ..The bed was so close to the barely working air conditioner I almost slept in it..People loudly partying in the lot right in front of the doors all night..And etc..please don't waste your time or money read more

Awful. I stayed here June 12th, 2014, just one night for about $55, and I was miserable. I had requested a non-smoking room but EVERYTHING smelled like menthol cigarettes. I felt sick after staying there, and showering only made me feel worse. I don't expect much from Motel 6, but at least keep the smokers and non-smokers in different rooms. I only stayed here because I was only passing through and needed a cheap place to stay. The only nice thing was the customer service. The lady at the front desk was very kind and let me have complementary Wi-Fi. read more

Reserved a room 2 weeks out for Memorial Day, reserved a room with two queens and non-smoking. Confirmed my reservation 3 hours early, and got a smoking room with 2 fulls. No fridge. If you're looking for a cheap, one night room, this is it. More than one night? Go somewhere else. When I checked in they screwed the guy in front of me too. read more

Our door got stuck n are literally stuck in the room, we have been in here for 30 mins now read more

Motel 6 - Them outside the door tryna get it open - Hotels Near Me - Norfolk, Virginia

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A rating of 1 is generous. My family will not take a shower here. We will wait till the condo at the outer banks. The best thing you can say is there is a bed and a tv and a toilet. Pillows suck, Furniture is awful. I'm almost afraid to go to sleep. read more

We arrive there last week. The fridge wasn't working so the food we brought to save on eating out we had to throw away. Microwave is out dated and stopped working. The beds were uncomfortable. I seen a cock roach behind one of the beds. There were no tolietries. I went to the office to bring it to their attention and they took 10 % off the total balance. One of the nights of our stay there were ppl outside yelling, screaming , kids crying and loud music at 2am . We eventually left and reserved a different hotel. I would never recommend this place to anyone. If there was a 0 star rating that's what this place would get. Our experience was awful and we will never be back. read more

First things first the front desk is horrible there is one woman there that is very disrespectful and full of attitude for absolutely no reason THIS IS YOUR JOB not some fast food job where you can talk to people however you want, She picks and chooses who to be happy with I witnessed it with my own two eyes as she let someone check in and told me I had to wait till 3 pm and it was literally 2:55. I work as a front desk agent and clearly here people get what they pay for not even the respect. There is a woman by the name of denisha (not sure if I spelt it right) she is absolutely the ONLY person that will make sure you get everything you need and that you are satisfied with what you pay for as well as the manager. The rooms are fairly clean the only issue is that the floors are always slimy no matter now many times you personally clean it yourself. Maintenance people will always help no matter what even if you stop them while they are driving around they make sure to help. Its sad how people are allowed to be rude and still be places in front desk and not housekeeping. read more

I will never again stay at this place. First, the room was not fully ready. A towel was unwrapped and stained. Second the pillows were on the side pilled up with no pillow cases. Third, I wanted to upgrade the room to the one with kitchen but they said this particular Motel 6 in Military Hwy Norfolk. You have to stay for a week to get the room with kitchen. So much for grocery shopping I'm not gonna pay for an extra night just to have a microwave and ref. Lmao I barely touched the room too. So I don't get it? #thismotelsucks #shouldhavetrustedmygut no freakin comforters!!! Just the bed cover and a sheet!!!! read more

This place is HORRIBLE!!!! There are plenty of other discount hotels and I would strongly recommend finding another place to book your stay than this dump. My family and I were in Norfolk for a wedding and we tried to find a hotel last minute. We overlooked all the other reviews when booking this hotel - BAD IDEA. Let's start off with the service. They have the worst customer service that I've experienced for quite awhile. We had a very early wedding to attend (2pm) and as a result we needed to check-in early. We called at the time of booking, the week of the wedding, and the day of the check-in to see if early check-in was possible. At all times we talked to a woman with a serious attitude problem and we were not given any specifics about whether we could check-in early. Then as we came to the hotel at 1pm, the very same woman with an attitude problem on the phone was at the front desk. We asked for early check-in, the woman looked at us and told us that we couldn't check in early. We asked if she could check with housekeeping to see if there were any rooms that have already been cleaned or would be clearned in the next few min. She adamantly refused to look or talk with housekeeping. And best of all, there is no bathrooms in the hotel lobby (or the tiny room that they call a hotel lobby), so we were forced to get dressed for the wedding in a Dunkin Donuts bathroom! But that was not even the worst part. At 11pm when we finally checked in and saw our room, what horror we faced! The bathroom was filthy. The entire tub had black dirt stains, the tiles were cracked in the bathroom. We were all so repulsed that we slept and took a shower when we got back home the next day. This was a worthless excuse of a hotel. Learn from our mistakes and do not EVER book a room here. read more

Day time staff AMAZING but once the night staff come it like mr. Jackal and Dr. Hyde Front Desk Staff by the name of Joan is very rude and completely disrespect a waste of your time if you have to check in at night read more

The room was supposed to be non-smoking, yet smelled like cigarettes. The bed cover was dirty, the bathroom was unclean. Finally, the next morning I discovered bug bites on my arm and they look like bed bug bites.This motel is really low quality. Inside and out... read more

I originally booked my stay at the Motel 6 (Norfolk) through Booking.com. This was for the Christmas holiday. When I arrived at the motel, it seemed nice enough until I got into the room and discovered that the room did not have a refrigerator and microwave as it appeared on the website. I needed the refrigerator for medicine. When I went to the front desk to let them know that my room was supposed to have these items in the room they said that they could not move a refrigerator into the room from another room. They did, however upgrade me (for a small fee) to a suite where it has a kitchenette. When I arrived at the new room, I walked in and immediately walked out .... it had one small bed in the room. I went back to the front desk and let them know that I could not take that room because I had two people and could not sleep in that small bed. They said that they had nothing else to offer me and would I like to go back to my original room and they would have maintenance bring me a refrigerator the next morning. OKAY, after dealing with this for over an hour, why couldn't they do that from the beginning????? We went back to the room and a refrigerator was brought to our room within about 30 minutes by a man that seemed very pissed off at us, Anyway, now for the room ..... the wood floors were so filthy that we could not go barefoot in the room, our socks were black within just a few minutes (it would appear that they DO NOT wash the floors). They only gave us one wash cloth and did not come to clean the room for 3 DAYS. The sheets were almost brown they were do dingy. All in all, it was a big waste of $172.00 to stay there and trust me ..... IT WILL NOT HAPPEN AGAIN!!!! read more

I was very worried before arriving only because of all the reviews but we were greeted by a nice young man along with a cop so I immediately felt safe. I asked the man in the front desk if the rooms were decent and he assured me they were just renovated. I was surprised when I walk in the motel room as it looked brand new. We brought bed covers and pillows just cause and I'd advise anyone to do that at ANY HOTEL. Our stay was comfortable and pleasant. if you're looking for something cheap and close to VA beach(15) mins then this will do it! read more

Motel 6 has always been my go to for a place to stay when needed. Cheap but efficient. Booked this room online for when my gf came home from deployment. Had no issues with the service or price but the walls are thin. Neighbor was terrible screaming and cursing at her kid who would then scream and cry....but what can you do? Otherwise place was clean and staff was polite. Would stay again if needed. read more

Do not stay here, the conditions are awful. Chose this hotel because of frequent visits to VB to see my military SO and the rates were cheap, but I wouldn't pay $20/night to stay here. I had to jam the key card in several times before it actually went in and worked. Upon opening the door I was surprised by the conditions compared to the online photos- there was MINIMAL furniture in the room, and what was there appeared to be rotting or looked as if it had been burned on the bottom. The bathroom smelled like a public bathroom that hadn't been cleaned in months, and the shower had a layer of brown stains all over it. It was filthy- worse than a public rest stop bathroom hands down. The bed was low to the ground with a small backboard that was cheaply hung and falling apart. I immediately decided we could not stay there comfortably, I was uncomfortable just standing in the room. Thankfully the kind man who checked me in gave me a full refund immediately and referred me to the La Quinta down the street which he said was much nicer - and it was!! read more

This was the absolute worst experience of staying in hotels ever. I am in the process of moving and electric wasn't going to be turned on the day I moved in. So I stayed here.... it was late and I was exhausted and just wanted to sleep. I checked in and asked the lady if there were any bugs here like bedbugs. She made a big deal how she can't guarantee about no bugs but no complaints. I decided to stay anyways and thought I might see a spider or maybe even a roach and I wasn't ok with that but thought one wouldn't be a big deal. OMG!!! as soon as I got in room there was a roach in bathtub!!! I kill it with lysol and throw it away... thinking it came from drain so I'll plug drain up... smdh... I lysoled everything and still was grossed out over roach but just wanted to sleep and charge my phone and eat... I began to eat and another roach came running from under the bed! Threw food away.. sitting on bed after killing that one and another one ended up on Wall I don't even know how... by the end of the night I had to have seen 20roaches easily and I never went to sleeo. I just sat up letting my phone charge. If my charger was better I would've left alot sooner than 6am. Got my money refunded after showing them variations of the different roaches I took pics of that morning to get money back. Worst experience ever. Can't believe this place isn't shut down... read more

My boyfriend and I stayed here this past weekend for a weekend in Virginia beach. When we entered, the room smelled like straight up cigarettes. We didn't know it was a smoking room - the website never said otherwise. The room was so unbearable, we had to buy febreeze and yet they still didn't work. Our clothes and hair smelled like it. Once we got in, I examined the room. There were holes in the sheets, assuming from whoever smoked in there last. The last strike was with the wifi. My boyfriend purchased wifi at the front desk for 24 hours for our phones. We tried to login with it, but it told us we had a balance to pay. Frustrated, he went back to the front desk. The people didn't know how to work it, and said we should call the number. Since it was our last night there, we just were whatever with it. It was a nice room for a motel, but the other factors made our experience worse for the weekend. I guess you do get what you pay for. read more