I can't remember when I have stayed in a hotel that was cleaner. It felt like we were in a room…read morethat had never been used. The hotel was busy, but the room was quiet all night. The breakfast buffet was well stocked and the people working there were very friendly and helpful.

So when I first contacted this location to make a reservation, I tried to get to the front desk…read more When I did, they transferred me to reservations, basically an outsourced call center. There are a few Holiday Inn locations in this Kentucky where I have found this happens. When you arrive and check in, this location will take a credit card for incidentals. Again, this happens at a few of the Holiday Inns I have stayed at in Kentucky. What I have liked so far about this location is that they have a breakfast menu in the elevator and they state that they give you two complimentary waters in the fridge. Since I am kind of wary about having a credit card on file, I am probably not going to take them. I feel like items in fridges are being weight monitored. The king standard room is nice. Tons of space towards the center of the room. 3/24/2026 Shower: The showerhead in the bathroom is amazing with a mist type setting. I am going to miss that. Breakfast: Pretty much top!!! They basically max out everything possible that one would want a hotel to throw at them. I am writing about, two types of omelets (white and folded egg, egg beater eggs), bacon AND sausage (not just one or the other, and not just the sausage patty, the actual good tasting sausage links), french toast, and delicious seasoned potatoes. Their wide array of teas is amazing, both caffeinated and decaffeinated options in the breakfast area. Do not be down if you only find two options of black tea in the rooms because of this. I grabbed like two of each in the breakfast area for whenever I want to drink them because I am almost always traveling. In the fridge, they not only have yogurts, but yogurt parfaits (although, they have no expiration stickers on them. I would like to see how they monitor these parfaits from going bad). I had taken one and it was so refreshing. I think this Holiday Inn location is killing it in terms of what an individual would want. I have not seen too many Holiday Inns with this elaborate of a breakfast setup. This experience would be best compared to a Hilton and more than likely, one would have to be some kind of high ranking rewards member to even try to access the breakfast there.

I stayed 3 nights at this location and they still have some COVID restrictions with, but you can…read morewalk around without a mask, the pool is open, but they are not performing any housekeeping unless you request it and the restaurant is not open in the evening due to shortage of cooks. They do offer a hot breakfast, but it is not included in your stay you have to pay separate for it. The staff at the front desk is very friendly and courteous, but due to staffing shortages, when you request coffee or towels, they have to do deliver for you, which can take some time when their main priority is managing the front-end. Rooms are accomodating, A/C worked well, plenty of room to move around and my room had a mini fridge and microwave. Bathroom had a nice walk-in shower, but the location of the toilet was a bit close to the wall and when the put the toilet paper holder next to it, your literally sitting against it. Not a good design whomever did that. The location of the hotel is in an industrial park area, but there are multiple hotels, restaurants and places to get toiletries if you forgot any. It's a 30 minute drive to Bardstown, where they host the Kentucky Bourbon Festival each year and 45-60 minute from to Louisville. I feel it's conveniently located if you are looking to save some money from staying in Bardstown.

I'll be contacting management for a refund. Very disappointing. Zero amenities functional but when…read morewe booked online 4 days ago the website said nothing about it. Pool: closed Fitness room: no AC, no sani wipes for equipment, hand sani broken/empty Bar: closed Restaurant: closed Hot breakfast: absent Our room for 4 people had 2 cups and 3 towels Staff said it's been like this for months and they keep begging corporate to update the website. Yet signs were still up in the elevator promoting the dining, and the pool is listed as available on their web page.

The location is awesome The hotel is ok…read moreRooms are good Hallway to rooms seems like a motel Breakfast is typical continental and so so Customer Service is awesome Overall rooms are ok

Checking in was a nightmare. Only one person at the desk, and they did not know what they were…read moredoing. Took forever. After a long trip, that's not something a traveler needs. Hotel severely outdated, in dire need of a remodel. Everything is looking super worn. Is Hampton Inn in financial trouble? Had to turn off heat/AC unit and unplug fridge due to the noise - would not have slept otherwise. Tiniest pillows I've ever seen in any hotel bed. I used to think Hampton Inn had certain quality standards, but this one changed my mind forever! Will not return and avoid all Hampton Inns going forward!!!

We stayed here for our family reunion. The staff was really friendly and we got to check in a few…read morehours early. We had the handicap accessible extra large room. The room was large had a large refrigerator, microwave, dishes and utensils. However the bed was so high the handicap person was unable to get in and out of the bed. We had to pull out the couch bed. The couch bed was so rickety I was afraid the handicap person was going to get injured. Our room never got cleaned and they did take our old towels but never replaced them. The breakfast was typical for a Best Western plus. Wish they had more healthier options. They did have an awesome coffee, espresso, latte , hot chocolate machine. Our rooms were pricey for a few week day stay.

Very clean, great location off of the highway, friendly staff, and very comfortable beds.read more

Overall, we had a great time at Greenfield Inn and Suites! My little sister wanted a "beach"…read morebirthday party and this was as close to the real thing as you can get in Elizabethtown! The pool within the greenhouse, surrounded by REAL plants and cute cabanas made her day perfect! My Nana purchased a room to allow us access to the pool and said the breakfast was simple but delicious! The reason I give this hotel 4 stars: You can tell some of the "out-dated" details have just been painted over, the pool area had ants/was a little messy, and our room could use some small repairs. AND (here's the biggest issue) My Nana went in and asked about having a birthday party. The front desk attendant was very kind and said that they could absolutely do it. My Nana then purchased the room. Later on, a week or so later, my Nana returned to make sure everything was still all good. The front desk attendant this time was extremely rude. She told my Nana that they "don't do birthday parties". My Nana informed her that she was told they did and that's why she purchased a room. The attendant retorted with "well it's only 4 adults to a room so that's all that can come". Luckily, another guest chimed in and told the attendant that there were 3 birthday parties the prior weekend! My Nana also informed the attendant that it would only be my sister (9), a baby, and a handful of adults and there would not be an issue. The attendant reluctantly consulted the manager who, per the attendant, said "well can do it this time, but no more." When we went in for her party, we were met with a kind desk attendant and staff. Maybe this was just a fluke, but it was enough to leave a bad taste in my mouth. TLDR; Greenfield Inn and Suites made for a fun 9th birthday party and yummy breakfast despite the inconsistent information/hospitality from staff.

We stayed here for an overnight pit stop during our road trip from Texas, and it turned out to be a…read moregreat choice. The rooms are a little outdated, but they were very clean and felt fresh, which is what matters most after a long day of traveling. The staff Jennifer and Carline were friendly and welcoming during check-in/check-out, making the process quick and easy. Their pool area is cute and good for families and kids. Another big plus was the excellent price for the stay--it was very reasonable for the quality and comfort we received. The location is also very convenient, with lots of restaurants and other hotels nearby, which made it easy to grab food and relax for the night. We decided to stay here because of the great reviews, and I'm happy to say they were absolutely right. I'm definitely not disappointed with our choice! Looking forward to making this a stop every roadtrip!

Passing through town, I called several hotels to check on rooms. This one had the most pleasant…read moresounding receptionist and a good price, so I chose it. It was a good decision. The hotel is dated, but when I was there (8/23/24) it was immaculate. Dated in this case also means quality materials were used in construction, which means noise doesn't pass through the walls. The staff was friendly and you could tell they took pride in their jobs. There was even an included light breakfast with some hot food. This is my new go-to place while passing through Kentucky.

From check in to departure, the staff was great. I even asked the person at the desk for restaurant…read morerecommendations around the hotel when I checked in and she gave me honest opinions. After eating at one that didn't have a completely full parking lot, I'm thinking I probably should have listened to her lol....The room was large for a hotel and the bed was insanely comfortable. I couldn't figure out how but if I could have stuffed the mattress in my car, I would have tried lol. Not the typical hard mattress. The only negative and had zero impact on my rating because it was so minor was the toilet paper holder lol....not sure how it could get so rusted out and nasty but they should probably consider changing it out. Great stay though and if I am ever in this area again, would definitely stay here again.

Good clean hotel…read more The walk in closet is huge. The beds are comfortable. The couch folds out to become a trundle bed. There is a work out room. A pool. And a business center. Continental breakfast is largely instant.

I wish I had read the reviews before booking. I booked a room with credit card points and ended up…read morebeing charged for the room on my card as well upon checking out. The manager is ducking my calls and keeps putting everything off on her front desk team (which is doing the best they can but need support from a reliable leader). They accidentally refunded the third party instead of me and now expect me to contact the third party to get said refund. This makes no sense. There's a whole lot of buck passing and no real problem solving. Regina should be ashamed of herself for allowing this thievery to go on! I will have to contact my credit card to dispute the charges. From the sounds of former reviews this seems like a normal occurrence here. Traveler beware!

I loved room 172. Easy in easy out. My mom uses a walker so it was perfect! I loved all the help!…read moreEveryone was so friendly. Breakfast was great! We booked the same hotel and room down and back from Michigan to Florida.

Super cheap ($79) and really good breakfast included. If you're a clean freak, don't stay here…read more Fridge had items from last occupier, June bug in our room, sheets smell like smoke (in nonsmoking room). Nice, small pool for kids. The fire alarm also kept going off at 11:00pm and had to get reset. I'm a camper, so the price and breakfast were a great deal for passing through one night. Would not do an extended stay here. Oh yeah, staff was nice:)

Be very careful at this property and whatever you do, do not leave any valuables behind. I'm a…read morefrequent traveler, Lifetime Diamond with Hilton, and recently switched to Marriott to earn a similar status. I stayed there on Tuesday night of this week and left a leather toiletry bag, with expensive components for my Cochlear Implant, my electric toothbrush, and a VERY expensive bottle of Gucci Cologne in my bag. It was zipped up, weighed 3-4 lbs and was on the vanity and Housekeeping claims they never found it. This is impossible, as they could not clean the vanity without moving it. It is obvious that there is a thief in the Housekeeping Team and I intend to file a police report to found out WHO. When I called, I asked the front desk that IF Housekeeping finds something of value, like a Leather Bag, why they would not contact the person they KNOW stayed there as my Bonvoy Profile has all of my contact info. She said that was normal policy, but obviously something in the bag interested the in-house thief. Marriott should be ashamed of this situation, as I have NEVER had this with a Hilton property. I expect that the Elizabethtown Police will help get to the bottom of this. If not, I am DONE with Marriott!!! I will go back to Hilton in a heartbeat. I expect to either get my bag back or get fully reimbursed. Be careful when staying at this property!! There is obviously a thief on the staff, so don't leave anything behind or you may be the next victim!

It's conveniently located off I-65 and is reasonably priced. The fitness center is nice. The rooms…read morearen't the latest and greatest but they are functional and there is still Netflix on the TV. Parking is convenient as well. The only issue I had was that the breakfast is like the comedian that jokes that whatever time you came by, it just ended. I think it ends at 9am with a wind-down before that which is a little early on a Saturday.

The staff were all extremely sweet and helpful. However, this place is in drastic need of a…read moremakeover. Everything felt very dated and run down. We booked a "suite" and maybe I misunderstood the pictures, but I thought the beds would be separate from the pullout couch. They were not. They weren't in a separate room, half wall, or even curtain. Everything was right next to each other. If you have any light sleepers, this isn't a great setup. Also, despite having a microwave and fridge and being a "suite", there were no dishes available. Other than a microwave and bar sink, I'm not sure how this could be considered a suite rather than a normal hotel room with a pull out couch. Also, you can't see the TV from the couch, so if the family wants to watch a movie to settle down for the night, expect to pile into the beds together - whether you want to or not. The pool was clean, but the deck edges are short. It's hard to find a spot outside the pool where you won't get splashed. And you're not supposed to take the towels out of the pool area - which leaves you no towel to cover yourself on the cold walk back to the room. The fitness center was decent. There were free weights and cardio equipment. There were also sanitizing wipes. The treadmill and elliptical had TV channels, but there weren't instructions to connect to the sound or turn on closed captioning. One bright spot was breakfast. There was tons of food that was much higher quality and taste than I was expecting. Including taxes and fees, we paid $200 for one night, which I think is grossly overpriced.

I promised to write a yelp review to give a great shout out to both Val and Belinda . We stayed…read morethere on 9-14-2024 for one night . What makes this motel stand apart from the rest which offer similar accommodations is the wonderful down to earth people who run or are employed in this motel . A constellation of stars for both Belinda and Val ! Thank you .