Took them 7 days to complete my fence:
-Day 1: arrived about noon
-Day 2: arrived about noon
-Day 3: never showed up
-Day 4: never showed up
-Day 5: said they were coming, never showed up
-Day 6: showed up after 2 PM and worked until 10 PM
-Day 7: showed up to finish , but I was out of town bc it had taken so long
-Day 8-11: texting and requesting full payment, even though I'm out of town and cannot review their work
Update:
The quality of the fence is severely lacking, and several places, the post are wobbly all around the fence, large gaps at the back of the fence, my cat just walks under it .. post at the back wobbles so bad it rattles loudly, I can move it about 10" with 1 hand. I added about 70 of my own screws bc nails are missing all over. Remnants of old fence all over as well.
At the stage, they have not returned my text messages. Hopefully, I hear from them soon to come and rectify these things
I suggested they add more posts to make it more sturdy Without ripping things out, seems like all the post are 12 inches deep instead of 24 inches deep (not 100% sure).
At the end of the day, if something is wrong and you cannot show up, I think communication to your clients is the least you can do. Will update review if I hear from them. read more