After waiting a week and having a scheduled appointment between hours of 8 am and 10 am they not…read moreonly didn't show I made a call to ask where the plumber was and was told after putting off my obligations that there were 3 jobs ahead of me so at that point I sternly cancelled

I dealt with the Jacksonville office, but Airserv is in Springfield too…read more From Amanda at the front desk, to Jeremy in the office, to Jerod who came to our home to check it's odd design (and pleasantly chatting long after), to Jacee and Todd who did the on-site labor, all of my encounters with the AirServ employees was excellent. I find that amazing for a group of people at the surprisingly young age. From 1st phone call to completion of the job (air duct cleaning) was about two weeks. Service would likely have been much quicker, but I have a very odd and underground ducting system in my home. At my concrete slab floored home, we had to first find out how the duct work was laid out, and as I had suspected, was not of any traditional design. So Jered came to our home a second time, with a special camera to inspect the pathways to make sure their equipment would fit in the subterranean pipes. As it turns out, it did. Jerod then figured up an "all-in" price on the work at around $1,300, which was a couple hundred more than Jeremy @ Airserv originally quoted for a "typical" layout. Of course, mine was a bit weirder, and that, added to the extra day for Jered to come back, and inspect with the cam, took the finished price up a bit. The price for that amount of time might seem high, but I don't think it's unfair considering the odd nature of the work, the amount of debris (64 years worth!!) in the ducts, the road time, equipment, and experienced labor force. So we agreed, and I paid half down for the work, balance due on completion. The servicemen were there within a week to do the job. I followed Jacee and Todd around some to be sure the plan we agreed on was working. All went according to plan with no surprises. These two guys were super efficient with their time. The time it took to clean our in-ground ducts, and attic return duct, took the two men about 5 hours. The outcome of the job pleasantly surprised me. I thought there was going to be much more of an after-cleaning mess once we turned the furnace back on. I'd expected that we would have missed some areas, that would have loosened and stirred up debris, that would have blown throughout the house when the heat came back on. But that was not the case. For the next few days, dust in the house was noticeably less than usual before the work, and I am very pleased. They fumigated, "air-freshened" the ducts as well, and I expected the old familiar scent of the dirty ducts to come back, but in the last few days, the house still smells so much cleaner, fresher. As a welcome side effect, the heat seems to be circulating a tad bit better, as I notice curtains near the ducts blow in the breeze, where they didn't before. When it came time to pay the balance, Jacee DID offer a "program", a contract to do yearly maintain to the furnace and AC compressor, which I declined, at this time, but was not put off by the offer. Some might see this as an "up-sell", and not like it. But in this case it makes sense. Be aware that they do this. All in all, very happy with Airserv, from top to bottom. As a person who has been in the retail building materials business for 45 years, and used to prices of labor from carpenters, plumbers, electricians and such, feel that they are inline price-wise, and would recommend them highly. I rarely give a 5 star, as there is always room for improvement. But this company deserves way more than 1 star, so I gave them a 5 to average it out a little more broadly. I really liked, and would hire them again.

This company is great. James got me a quick appointment for a mouse problem, at a very reasonable…read moreprice. He was so helpful and took a lot of time with me on the phone because I am out of town. I would definitely recommend them.

James was fantastic. We had crickets in the basement. He came the same day I called, and I am glad…read morehe did! We had a bit of an infestation. Yuck. He stands behind his treatments and is honest with what kind of schedule you need going forward. I highly recommend Environ.

One thing Weed Man seems to grow best is more weeds and crabgrass. I nearly gave them another…read morechance, but they expected me to sign up blindly without even looking at the lawn they actually made worse. No thank you. Be aware: you'll stay a customer because you'll always have weeds -- and you might just end up with a lawn full of crabgrass.

Great service! Great communications! Great results! Will gladly recommend and will call again if…read morethose wicked weeds return. Thank you!

Very knowledgeable above the other tmobile stores who sent me away without fixing my issue. The…read morestaff is very friendly and courteous as well.

Shitty service, no knowledge about their job. And LAZYYYYYY. I walked in there to see about fixing…read moremy phone they tried telling me there is nothing they can do and I had to go home with a not working cell phone. Had to tell them I pay for insurance and I wasn't leaving without them doing something.

So happy we switched from the big name pest control companies. These people have eliminated all of…read morethe bugs immediately outside of my home. I had no problems with any spiders, Asian beetles, etc. The quality they provide at a reasonable price is great!

I called on Friday to request an estimate and left a message. No one ever called me back, so I…read morefollowed up today and spoke with a woman named Judy. Her attitude was dismissive and unprofessional from the start. I explained that I wanted someone to come out and look at my lawn to quote an area overrun with crabgrass. She casually said she'd "get an estimate and call me back" -- then hung up. When I called back to ask how she could provide an estimate without even seeing my lawn, she said she had "talked to the manager" and they "weren't taking new clients." Apparently, they don't have time for potential customers -- or basic courtesy. This kind of service tells you everything you need to know about how the business is run. If the front office can't manage a simple call professionally, I wouldn't trust them with my lawn.

We have had Lawn Dr. for several years and they have a good balance of service vs cost. We had…read moreissues with another company which was based more on volume rather than quality and did not listen to our requests. Then we had a company that was wonderful, the best of the best, but it was VERY expensive. Lawn Dr. has been a good, quality, service that meets our needs, is effective, professional and priced competitively. I highly recommend giving them a try.

Grass did not look great during regular service. We…read morecancelled by not renewing. They kept showing up. I kept telling technicians we cancelled service. They proceeded to try to bill me. Came out again today, told him same story. Called their office, spoke to someone. They said they provided service, will bill me, and if I don't pay, will send to collections. Not great service or customer service.

Repaid for a year of lawn service. First application was fine came down and sprayed the lawn. Now…read moreits been over 2 months and no service, call the company the lady looks up and says looks like your down for next week. Next week comes and goes, neighbors have had 3 treatments to my 1. Called again lady says you are down for next week Monday Tuesday or Wednesday. Well again those days go bye. Called Thursday I want to cancel my subscription and want my money back, lady on the phone says ok. She doesn't even say that we a sorry or anything. Someway to run a company don't care about you just the money it seams like. They still haven't called or refunded my money. Now I have to look for another lawn service in the middle of summer!

They provide great education with eco-friendly solutions! My problem was handled very quickly…read more Highly recommend.

Have used sentinel for years for my business. And for my home several times. Technicians are…read morealways friendly and very knowledgeable about the job. Plus it's a local business and you always need to support local.