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    Mosaic

    5.0 (1 review)
    Closed 11:00 am - 6:00 pm
    Updated 1 week ago

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    2 years ago

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    Salvation Army

    Salvation Army

    (12 reviews)

    One of the employees there, a man with glasses, a beard, and brown hair, has consistently been a…read morepiece of work in my experience. He's often behind the counter or on the floor. The last two times I have visited over several months, he has either talked down to me or been immensely rude. A few months ago, I had a large item I needed to set aside while continuing to shop. I asked the woman at the register what to do with it, and she specifically told me to place it behind the register desk. I did exactly what she instructed. When I went to pay, this male employee demanded to know why my item was behind the counter. I told him the other employee had told me to put it there. He got visibly angry, pointed at the "Employees Only" sign, and lectured me loudly about how I should "never" go behind the counter, despite the fact that an employee told me to. I explained that to him, and he still shook his head, pointed at me, and basically yelled that under NO circumstances should I have gone back there. There was a line behind me, and he embarrassed me enough that I avoided the store for months afterward. Today I finally went back with a friend. We saw a large rolled-up rug and asked if we could unroll it to check the condition. You would think we asked him to donate a kidney. He got irritated immediately and insisted the rug was "fine" and did not need to be unrolled. I asked again and he said it wasn't necessary. I told him it was. Given the condition of many items in that store, often worn, dirty, stained, or smelly, it was not unreasonable to check for damage or odors on an oversized rug. He eventually said he would ask in the back, disappeared for a few minutes, and when I followed up, he just shrugged at me. That was his response. Really? Are we five years old?? Fortunately, the women in the back gave us permission to unroll it as long as we rolled it back up afterward, which we readily agreed to. Honestly, after two separate visits months apart, I have come to the conclusion that this man is just consistently rude. If he is that unhappy, maybe customer service is not the right job for him. And if he is that easily angered, he should not be taking it out on customers who are just trying to shop politely.

    This place makes me cringe, ive never been to a store where the manager talks to the employees is…read moresuch a poor way verbally like red headed step children. Another issue I have us the sky high prices im sorry to say " beyond used stains outdated" ive thrifted clear cross the united states the store is clean and organized but the prices are rediculous for used so i just went and bought new.

    Mosaic - artclasses - Updated May 2026

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