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Morrison Moving

2.7 (7 reviews)
Closed • 7:30 am - 5:00 pm

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Public Storage - Rental office interior

Public Storage

(7 reviews)

My experience sod not start out well, but ended well…read more I'd called the location the week before and spoke to the manager. Told him I would be arriving in a week (gave him the specific date) with movers paid by the hour and needed his advice from looking at the contents of the moving truck to determine what size of locker would be required. Did not want to over pay for a locker or worse, find out after that it would not fit and then have to continue to pay movers to move to another unit. I spoke to the same manager the day before and confirmed the time I'd be arriving along with that he'd be there to assess and advise which he stated we'd see each other then. I arrived the next day in the time window agreed, went into the office and was advised, "today and tomorrow are is regular days off"! I really thought the staff were joking, however they were not. What's the point of agreeing on an appointment with someone if it's your regular day off???? And especially since he had also left no messages for the staff on site??? And with all due respect to the staff who we're on site, they were not able to make this assessment. Come to the rescue Angela & Nicole. While they patiently listened to my frustration and concerns, they remained calm and professional. I'd indicated I was going to be a calling the corporate offices for Public Storage Canada, which i did, and obtained the name of the district manager. They checked with their supervisor off-site and confirmed they could release the DM's contact information. The DM called the location after I had left her a VM and they had emailed her as a head's up and I spoke to the district manager directly. Explained my frustration and the details of the situation. The DM (Susan) authorized a solution that was agreeable and the visit ended. Hats off to Angela, Nicole and Susan. Thank you. Allan

Very friendly and accommodating! Good location. Yvette was very helpful and caring. Made my move…read moreeasier.

U-Haul Moving & Storage

U-Haul Moving & Storage

(4 reviews)

Just got off the phone with a "manager" ! Reported a failed…read morejob done one year ago on one of many trailer hitches we get our customers to have installed because our shop is just too busy! All four bolts were not even tightened! The was the first time I ever used this hitch! I'm a mechanic! Come on! Motive your staff! Get them to do safe jobs! If I ever had time for myself like I actually have today to use the truck and trailer I'd be flying. But today I have to get dirty. Redo your careless work! Fix it! Educate your team!

May 31st, I made a booking for a 26' truck for pick-up June 11th in Caledonia, ON. June 10th, I'm…read morenotified by U-Haul that the only truck available in ALL of Ontario was a 20' truck in St. Catherine's, ON. An hour's drive away. Only one problem. I didn't have access to a car. So it would've been 14 hour walk. Look, I get it if it's not in your business model to have staff drive the requested trucks, or even just what's available, to the requested pick-up location. But you're telling me in 2022, you don't have software with an algorithm to determine what trucks are available at what locations that's close to what your request was? Even if you haven't taken that logical step, you're telling me it takes you 10 FREAKING BUSINESS DAYS for your team to assess that it's not possible. I'm sorry. Get with the times. This is not an acceptable level of service. I challenge someone with the funds to do so to take on U-Haul. Their level of service is absolutely atrocious. They are ripe for the picking to be taken down and replaced with a fair superior service with only a common sense business model and some modern day techniques. Until then, I'll simply never use their service again. NEVER!

Morrison Moving - movers - Updated May 2026

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