My experience sod not start out well, but ended well…read more I'd called the location the week before and spoke to the manager. Told him I would be arriving in a week (gave him the specific date) with movers paid by the hour and needed his advice from looking at the contents of the moving truck to determine what size of locker would be required. Did not want to over pay for a locker or worse, find out after that it would not fit and then have to continue to pay movers to move to another unit. I spoke to the same manager the day before and confirmed the time I'd be arriving along with that he'd be there to assess and advise which he stated we'd see each other then. I arrived the next day in the time window agreed, went into the office and was advised, "today and tomorrow are is regular days off"! I really thought the staff were joking, however they were not. What's the point of agreeing on an appointment with someone if it's your regular day off???? And especially since he had also left no messages for the staff on site??? And with all due respect to the staff who we're on site, they were not able to make this assessment. Come to the rescue Angela & Nicole. While they patiently listened to my frustration and concerns, they remained calm and professional. I'd indicated I was going to be a calling the corporate offices for Public Storage Canada, which i did, and obtained the name of the district manager. They checked with their supervisor off-site and confirmed they could release the DM's contact information. The DM called the location after I had left her a VM and they had emailed her as a head's up and I spoke to the district manager directly. Explained my frustration and the details of the situation. The DM (Susan) authorized a solution that was agreeable and the visit ended. Hats off to Angela, Nicole and Susan. Thank you. Allan

Very friendly and accommodating! Good location. Yvette was very helpful and caring. Made my move…read moreeasier.

Green storage is a great place to store your stuff, very clean and access is also great. But!!!…read moreThey charge you more than it's worth and if you need a mover do not use Move4u that's their friends they use to help you move out of storage. That company charged us 1250.00$ for four hours. They had a U-Haul rental that costs about 50 bucks for that amount of time. So they charged me 1200 for two guys who took lunch and charged us another hour so they could take the U-Haul back. Are you kidding me!! It was the smallest truck. They did work hard but never will u ever use that moving company again! Total actual time was 3:45 hours and we paid 5 hours. Plus their lunch bullsh...! If you deal with green storage i believe it's there weekend buddies out to make a buck. So no good things here to say about move4u

Amazing Facility and Amazing Staff to go with it. Love…read morestoring my items here, Best Site!

Look no further for safe, secure, affordable storage. The entire facility was spotless and there…read moreare trolley carts available to help roll property into the facility. Hours are great. it's very easy to maneuver a moving truck into the dock area and the loading area is free of obstructions so unloading is a breeze. I prepaid for 6 months and received 4 weeks complementary storage as bonus.... The Staff are superior. Julian was my point of contact and he was very kind, helpful and an all around genuine guy who made the stress of moving a lot easier than I had anticipated. Brad also was a point of contact and he too was a remarkable help when I stopped in to retrieve some property. For no-hassle, stress-free, safe, clean and temp. controlled storage put your valuables here. Like me... you'll be glad you did!

From the owner: Hamilton's First Choice in Self Storage!read more

After checking several Self Storage facilities in the area I came across Vaultra Self Storage. It…read moreproved to be exactly what I was looking for. The unit we got was new and the cost was lower than other places we had priced out. Rita was very friendly and walked us through the entire rental process. Having someone who understands the customer and their needs is a major plus. I will recommend this location to anyone looking for a storage unit mainly because of Rita's excellent customer service.

From the owner: Vaultra Storage offers simple, seamless and secure self storage solutions for all. Whether looking…read moreto store for business or personal use, Vaultra's team will find the services that fit their customers best. The Grimsby location offers the following amenities: drive-up storage, IP Cameras with motion sensors for safety, secure electronic gate entry system, moving & packing supplies, easy code app to open gate or door, 24-hour gate access 7 days a week, indoor vehicle parking, U-Haul truck rentals and secure outdoor vehicle parking.

Lee has a large number of things he needs to store, and he found this location close to his work…read more I've accompanied him on a number of visits here while I've been up in Toronto, and I have to say I am impressed. It's clean and well lit. The prices are much more reasonable than some of the fancier locations. We have no complaints about access, it's a key-code to get in, and everything feels very secure. Even better, when nature calls, the bathrooms are accessible and clean. If you live in this area and need a storage option, you really should give this place a try!

From the owner: Dayton Self Storage is conveniently located at Highway 407 and Woodbine. Our friendly and…read moreknowledgeable staff can assist you with all your personal and business storage needs.

Just got off the phone with a "manager" ! Reported a failed…read morejob done one year ago on one of many trailer hitches we get our customers to have installed because our shop is just too busy! All four bolts were not even tightened! The was the first time I ever used this hitch! I'm a mechanic! Come on! Motive your staff! Get them to do safe jobs! If I ever had time for myself like I actually have today to use the truck and trailer I'd be flying. But today I have to get dirty. Redo your careless work! Fix it! Educate your team!

May 31st, I made a booking for a 26' truck for pick-up June 11th in Caledonia, ON. June 10th, I'm…read morenotified by U-Haul that the only truck available in ALL of Ontario was a 20' truck in St. Catherine's, ON. An hour's drive away. Only one problem. I didn't have access to a car. So it would've been 14 hour walk. Look, I get it if it's not in your business model to have staff drive the requested trucks, or even just what's available, to the requested pick-up location. But you're telling me in 2022, you don't have software with an algorithm to determine what trucks are available at what locations that's close to what your request was? Even if you haven't taken that logical step, you're telling me it takes you 10 FREAKING BUSINESS DAYS for your team to assess that it's not possible. I'm sorry. Get with the times. This is not an acceptable level of service. I challenge someone with the funds to do so to take on U-Haul. Their level of service is absolutely atrocious. They are ripe for the picking to be taken down and replaced with a fair superior service with only a common sense business model and some modern day techniques. Until then, I'll simply never use their service again. NEVER!

Dawn in the office was extraordinarily kind, helpful and most of all really genuine and present as…read morea person, not just a service provider. I came away from the experience of unloading and returning my U-haul with a sense that I had made a real friend.

From the owner: Affordable Storage Units in Western NY. Self Storage for the Lancaster, Bowmansville, Depew,…read moreWilliamsville & Clarence, and all of Western NY. Lancaster Self Storage is the business that individuals trust for all of their self-storage needs. With many sizes of storage units available, we offer you the ability to store just about anything within our clean, secure facility. Whether you need storage for items you just don't have room for in your current home or you need a place to stash equipment and furniture from your office during a relocation, we have affordable solutions to meet your needs. Call today and let us know how we can assist you!

Awesome company. All aspects of dealing with them were flawless. From the office to the estimate,…read moreto the amazing moving crew everything went like clockwork. The move ended up coming in below the estimate. I would highly recommend this company. The value was also spot on. The crew was great! They were efficient, Friendly, and professional. Thanks Mountaineer!

What a refreshing and incredible difference with Mountaineer. Any moving company can pack and move…read morethings. What makes the difference is the efficiency, integrity, quality and care put into the work. I made my original move with a big Van Line company. Things took much longer than expected and the storage area was poorly packed wasting a lot of space. In the end they had run out of boxes and packing material leaving me to come up with my own boxes. There were a selection of open boxes and even a shopping bag of items that were not packed or wrapped at all left in the storage area! I could not believe how quickly and efficiently John, Donny and Dave worked. They secured and moved my belongings. They patiently rearranged everything in storage, repacked some items and managed to get everything new packed in as well. They did a terrific job. I would not hesitate to recommend them to others!