Josh was very professional and cordial. He was very knowledgeable and fixed my leak very quickly…read more Good experience!

If I had waited for their quote to replace my non functional A/C I's still be waiting... 2 weeks…read morewith NO A/C. Being the upsell driven company McWilliams is, you'd think they'd be all over a new A/C unit. But nope. No interest in the customer or customer service. Regional manager Colton, refuses to follow up. Tells staff he will be calling me. LOL! Still waiting. I've been a customer for 16 years. When the company was Air Express, they were phenomenal. The front line staff and technicians I've dealt with are excellent. Management clearly does not have the lead by example mentality. So long McWilliams.

Longs HVAC is the very best, honest and professional AC, heating and refrigeration guys around…read more Fast, reliable, affordable and most of all to me, they're honest! They do all my industrial, commercial and residential HVAC work and have been for a couple years now. They maintain a strict safety standard for commercial and industrial work and have been able to come through on some tight timelines for me. I would highly recommend Longs HVAC for any and all types of air-conditioning, heating and refrigeration new construction and repairs! Darron Hoke

From the owner: After seeing the rising cost of air conditioning and heating repairs and installs, I decided to…read moretake my 22 years of experience and strike out on our own. We offer more affordable options without sacrificing quality. Striving to make our customers happy and to provide quality work.

(Lufkin, TX) FANTASTIC small company and NOT like "the others". Connected with Mike, who found…read moretime to stop by and check out my system inherited from previous owner and not utilized in a couple of years. Instead of trying to sell me a system he listened and made his assessment and opinion after first checking out my system, ensuring components were in working order, then advising me to put in a completely different thermostat b/c the one installed was 20 years old, required software updating (which probably had never been executed over the years) and corrected some INCORRECT WIRING ISSUES A PREVIOUS SERVICEMAN from another company completed less than a month earlier. Mike and his partner worked right in front of me educating me with all the answers to my inquiries and actually steering me AWAY from doing additional work at that time telling me the parts I questioned were still in good operating condition and didn't need replaced yet. THAT NEVER HAPPENS! Usually, customers are gouged and met with astronomical new figures to put in new systems when you just might not need one. Both of these servicemen then informed me they desire to build their reputation on good, honest work and NOT taking advantage of customers. INTEGRITY FOLKS, INTEGRITY. The VALUE of their services rendered was very reasonable and didn't kill my pocketbook. Mike did inform me they DO have new systems and prefer to keep the local economy going so they use readily available parts here same day rather than have to order parts that could take two weeks. I am a new client of theirs and this isn't my first nor second rodeo. They have EARNED my future business and I look forward to their return this Spring when it's time to run a servicecheck and maintenance review for the summer hot heat season.

From the owner: Family owned and operated HVAC business. Performing maintenance and service on all types of…read moreresidential or commercial systems. From your home’s system to your business coolers, freezers or ice machines. Give us a call for all your needs.

Pax-Sun has been serving my HVAC need for me and my family for over 14 years. Have had new units…read moreinstalled in several houses and service on other units. They are by far the best I have ever used. There products are great quality and their service is second to none. I'm always impressed with the knowledge of their service personnel. They are professional, very polite, and always on time for appointments. Pricing is more than fair and they have gone over and above to hold costs to a minimum. In one instance their tech "Bruce" came to service a unit in a house just purchased and he took the serial number of the unit and called around the area to determine where it had been purchased. It turned out it was still under warranty and saved us well over a $1000.00 for replacement. The "Best" in the area bar none! Buzz Dutton Nacogdoches

Pax-Sun in by far the best HVAC company that we ever used. Friendly, fast, and a very reasonable…read morecost. They treat you like family!

A/c not working. Strickland sent out a tech who said there was no Freon in the system. There was a…read moreleak. Then asked if we wanted to add 3 lbs? Of Freon to the system for $240.00. I said hell no why add Freon if there's a leak? They then said that the coils in attic could not be fixed and a replacement could not be found, so the whole system would need replacing. This would run about $10k which we did not have at the time. They did not offer financing so referred us to someone else, who could have cared less if we got financing. My wife was handling the financing because I was at our other house in Arizona taking care of a water leak at the time. Anyway they wanted social security documents, bank statements and such which she gathered. When she contacted them on a Thursday they said they were busy, call back tomorrow. She had been without a/c for 3 weeks now in East Texas in September mid 90's. House was 90* inside. She called Friday, they said it was end of month; call Monday! A relative gave her the money for the install and they ordered the system which took a week. It only took a day to install, which was nice. The bad part was the greasy foot prints in the carpet from garage to thermostat and leftover installation materials left lying against the side of the house. I find it hard to believe that a a/c vendor does not offer financing. We own this house outright and have another house worth over 400k in Lake Havasu, Az seems like there should be a way to Finace a a/c unit. I wish we would have shopped around. Dave B.

I was quoted a price to replace a gas line from my lo gas tank to my hot water heater, it was over…read more$3,000! I thought that was excessive, but they said it was because it would take all day, and so paying for the line plus two people to work all day was why it would be so expensive. Well, I thought this was a Christian company, and I had to have it done ( or take cold showers ! Brrr!) so I agreed. The next day, sure enough, two men came out with a ditch digger, and ran over and broke my metal ramp, and finished the job in about two hours! Great, I thought, now it won't cost so much. But, NO! They charged the same price. I called to talk to the business manager, and they said since it was a quote, they don't adjust the price- even though they were done in two hours. I'm looking for a plumber today to do some work- guess which business I am NOT calling!

It was Friday morning and I found water coming up from the ground from my broken underground water…read moreline to my house. I closed the water shut off valve at the water meter, and I no longer had water at my home. I called all the plumbers in the phone book and they all could not arrive to fix my broken pipe for another week. This company was very busy also, but they agreed to fix my pipe the same day. The plumber arrived later that day and a qualified polite man fixed my pipe so I had my water back to my home. He only charged me for the one hour minimum fee, and the small amount for the parts. I was very happy to get my water back.

Employees are not knowledgeable. Can't be trusted to ensure work is done properly or that quoted…read moreprice is accurate.