Josh was very professional and cordial. He was very knowledgeable and fixed my leak very quickly…read more Good experience!

I would give negative stars if I could. My AC went out in the middle of the night and I called due…read moreto having used this company in the past. They scheduled for a decent time the next morning. Tech came out around 11 am and worked until around 3 pm. Cost me over 2000 dollars. 4 hours after he left, the ac froze up and quit working again. I called and was told dispatch would call me right away with an appointment (mind you, I was hoping that I wouldn't have to spend another hot sleepless night.) After an hour and having received no phone call, I called back. The answering service told me that they were at capacity for the night and someone would call me in the morning to set up a new appointment. I'm sorry, what!? I just paid a months wages to fix my problem and you can't be bothered to send somebody out because its 8:30 pm? So I can just be hot another night and day? Unbelievable. Don't believe their stupid commercial talking about "we're not comfortable until you are." I'm sure they are going to dun me for more money tomorrow to fix what they failed to fix today. I dont trust this company anymore and I urge anyone who cares to avoid these clowns at all cost! There are other options in the Lufkin area.

Longs HVAC is the very best, honest and professional AC, heating and refrigeration guys around…read more Fast, reliable, affordable and most of all to me, they're honest! They do all my industrial, commercial and residential HVAC work and have been for a couple years now. They maintain a strict safety standard for commercial and industrial work and have been able to come through on some tight timelines for me. I would highly recommend Longs HVAC for any and all types of air-conditioning, heating and refrigeration new construction and repairs! Darron Hoke

From the owner: After seeing the rising cost of air conditioning and heating repairs and installs, I decided to…read moretake my 22 years of experience and strike out on our own. We offer more affordable options without sacrificing quality. Striving to make our customers happy and to provide quality work.

(Lufkin, TX) FANTASTIC small company and NOT like "the others". Connected with Mike, who found…read moretime to stop by and check out my system inherited from previous owner and not utilized in a couple of years. Instead of trying to sell me a system he listened and made his assessment and opinion after first checking out my system, ensuring components were in working order, then advising me to put in a completely different thermostat b/c the one installed was 20 years old, required software updating (which probably had never been executed over the years) and corrected some INCORRECT WIRING ISSUES A PREVIOUS SERVICEMAN from another company completed less than a month earlier. Mike and his partner worked right in front of me educating me with all the answers to my inquiries and actually steering me AWAY from doing additional work at that time telling me the parts I questioned were still in good operating condition and didn't need replaced yet. THAT NEVER HAPPENS! Usually, customers are gouged and met with astronomical new figures to put in new systems when you just might not need one. Both of these servicemen then informed me they desire to build their reputation on good, honest work and NOT taking advantage of customers. INTEGRITY FOLKS, INTEGRITY. The VALUE of their services rendered was very reasonable and didn't kill my pocketbook. Mike did inform me they DO have new systems and prefer to keep the local economy going so they use readily available parts here same day rather than have to order parts that could take two weeks. I am a new client of theirs and this isn't my first nor second rodeo. They have EARNED my future business and I look forward to their return this Spring when it's time to run a servicecheck and maintenance review for the summer hot heat season.

From the owner: Family owned and operated HVAC business. Performing maintenance and service on all types of…read moreresidential or commercial systems. From your home’s system to your business coolers, freezers or ice machines. Give us a call for all your needs.

Pax-Sun has been serving my HVAC need for me and my family for over 14 years. Have had new units…read moreinstalled in several houses and service on other units. They are by far the best I have ever used. There products are great quality and their service is second to none. I'm always impressed with the knowledge of their service personnel. They are professional, very polite, and always on time for appointments. Pricing is more than fair and they have gone over and above to hold costs to a minimum. In one instance their tech "Bruce" came to service a unit in a house just purchased and he took the serial number of the unit and called around the area to determine where it had been purchased. It turned out it was still under warranty and saved us well over a $1000.00 for replacement. The "Best" in the area bar none! Buzz Dutton Nacogdoches

he came spent a few minutes chaArged me over 300 dollars said the house would cool down it never…read moredid i had to call a different company today

I have been calling Strickland since Sunday afternoon. Phone rings 3 times then hangs up. This…read morewill be the 6th time having them come out to fix a brand new install !!! We paid over $10,000 for this fiasco. If you need a/c work definitely go somewhere else. Trane has good units. Unit seems to go out every other month. They must not document troubles because 2 times ago the tech said main board of the system was flakey. Since then they have replaced a fan upstairs and the thermostat.

I was quoted a price to replace a gas line from my lo gas tank to my hot water heater, it was over…read more$3,000! I thought that was excessive, but they said it was because it would take all day, and so paying for the line plus two people to work all day was why it would be so expensive. Well, I thought this was a Christian company, and I had to have it done ( or take cold showers ! Brrr!) so I agreed. The next day, sure enough, two men came out with a ditch digger, and ran over and broke my metal ramp, and finished the job in about two hours! Great, I thought, now it won't cost so much. But, NO! They charged the same price. I called to talk to the business manager, and they said since it was a quote, they don't adjust the price- even though they were done in two hours. I'm looking for a plumber today to do some work- guess which business I am NOT calling!

It was Friday morning and I found water coming up from the ground from my broken underground water…read moreline to my house. I closed the water shut off valve at the water meter, and I no longer had water at my home. I called all the plumbers in the phone book and they all could not arrive to fix my broken pipe for another week. This company was very busy also, but they agreed to fix my pipe the same day. The plumber arrived later that day and a qualified polite man fixed my pipe so I had my water back to my home. He only charged me for the one hour minimum fee, and the small amount for the parts. I was very happy to get my water back.

Employees are not knowledgeable. Can't be trusted to ensure work is done properly or that quoted…read moreprice is accurate.