I had a major problem with my old septic system. I called Truss & Son Plumbing and they had a…read morespecialist come to my home the same day. That employee explained everything about the County & State laws where I had to replace my old system with an aerobic septic system. He also drew a map of my yard and gave me my options to get a functional and legal septic system. The next day Truss gave me a firm bid for the entire project including the Nacogdoches County permit. I was concerned about potential damage to my valuable landscaping. Within a month Truss and Son came out with their powerful digging and trenching equipment and finished the project in one day...including downloading the very heavy concrete septic system into the ground. The heavy digging machines were in contact with my conifer trees. They squeezed the new septic system within my landscaping without harming any of my trees or bushes. They took the time to explain my new system and the operation of the new system. All of their employees were very friendly and went out of their way to protect my landscaping.

One employee in particular came in to our shop to buy some parts for truss and sons and he was so…read morefriendly and charismatic. Very good to do business with.... Logging plumbing are usually pretty rude so I think these guys deserve a good review . His name is Jacob jordan.

Josh was very professional and cordial. He was very knowledgeable and fixed my leak very quickly…read more Good experience!

If I had waited for their quote to replace my non functional A/C I's still be waiting... 2 weeks…read morewith NO A/C. Being the upsell driven company McWilliams is, you'd think they'd be all over a new A/C unit. But nope. No interest in the customer or customer service. Regional manager Colton, refuses to follow up. Tells staff he will be calling me. LOL! Still waiting. I've been a customer for 16 years. When the company was Air Express, they were phenomenal. The front line staff and technicians I've dealt with are excellent. Management clearly does not have the lead by example mentality. So long McWilliams.

C&S Plumbing came out right away and fixed my Water Heater with in one day. No waiting around for…read moredays with problems they answered all my questions on the phone and in person Very Polite group of Employees. They did a Great Job. Will definitely use them again in the future!!! Terri Greenwood

Do not use the company. When they came out the first thing the plumber said to my husband was that…read more"just so you know, the charge will be $579.00". Without even looking at what the problem was. Who does that? They were at our house for 30 minutes and left a mess on the floor since the guy was full of mud from the previous job. I called the company after he left and they did refund us about $175.00 after I complained and they blamed it on the plumber's calculator. This company is very dishonest and unethical. Do not use them.

One star? Really? They came out to inspect my dad's sewer…read moresystem. Two came out. One older gentleman and one that looked like he should still be in high school. I just knew the older one was the more experienced one just because of age. Wrong. That young man was extremely thorough. Took his time. After doing a water test he knew there was a problem and just had to find it. Ran a camera down the pipe and saw nothing. Well that wasn't good enough. He knew a problem was there and he had to locate it. Ran the snake down the pipe to knock off the rust scale. Ran the camera back thru and found the crack he knew was there. I'm not sure of their cost, state farm paid them so I can't say anything about that. I'm sure they're pricey just like all the others.

I used Oliver Plumbing 2 times in the last couple of months to repair a leak and then subsequently…read moreto unclog a toilet for my mother who lives in Diboll. The first time they came out and were gone in about 30-40 minutes after repairing a leak for her. I was then charged for 1.5 hours of work despite my Mom having had literally timed the visit. I brought this up and was told "She must be mistaken". I paid but kept this in mind. The 2nd time they came out to unclog a toilet. 1st the plumber told Mom he wasn't supposed to use a snake in the toilet, then he did. The toilet was flushing now but he suggested we get the septic tank cleared out as well. We paid another company to come drain the tank the same day. The toilet almost immediately went back to barely flushing. Because of the first visit being overcharged we made sure to pay special attention to the time again. This time he was on site for 25 minutes. I called to make payment and sure enough 1.5 hours! I pushed back more this time as it was clearly a ploy they use. I was put on hold briefly then the owner essentially called my Mom a liar and added that we have to pay from the minute he drives off the plumbing yard until he returns. I have NEVER heard of that. Why would I pay for his travel time AND the time he spends doing the work? Please do not use this plumber. At worst they are scam artists and at best they take advantage of their customers as a habit.

A/c not working. Strickland sent out a tech who said there was no Freon in the system. There was a…read moreleak. Then asked if we wanted to add 3 lbs? Of Freon to the system for $240.00. I said hell no why add Freon if there's a leak? They then said that the coils in attic could not be fixed and a replacement could not be found, so the whole system would need replacing. This would run about $10k which we did not have at the time. They did not offer financing so referred us to someone else, who could have cared less if we got financing. My wife was handling the financing because I was at our other house in Arizona taking care of a water leak at the time. Anyway they wanted social security documents, bank statements and such which she gathered. When she contacted them on a Thursday they said they were busy, call back tomorrow. She had been without a/c for 3 weeks now in East Texas in September mid 90's. House was 90* inside. She called Friday, they said it was end of month; call Monday! A relative gave her the money for the install and they ordered the system which took a week. It only took a day to install, which was nice. The bad part was the greasy foot prints in the carpet from garage to thermostat and leftover installation materials left lying against the side of the house. I find it hard to believe that a a/c vendor does not offer financing. We own this house outright and have another house worth over 400k in Lake Havasu, Az seems like there should be a way to Finace a a/c unit. I wish we would have shopped around. Dave B.

I was quoted a price to replace a gas line from my lo gas tank to my hot water heater, it was over…read more$3,000! I thought that was excessive, but they said it was because it would take all day, and so paying for the line plus two people to work all day was why it would be so expensive. Well, I thought this was a Christian company, and I had to have it done ( or take cold showers ! Brrr!) so I agreed. The next day, sure enough, two men came out with a ditch digger, and ran over and broke my metal ramp, and finished the job in about two hours! Great, I thought, now it won't cost so much. But, NO! They charged the same price. I called to talk to the business manager, and they said since it was a quote, they don't adjust the price- even though they were done in two hours. I'm looking for a plumber today to do some work- guess which business I am NOT calling!

A miracle worker. He found the source of a gas leak that other local master plumbers could not…read morefind. The other local master plumbers destroyed my house. Ie pulling but not replacing new expensive attic insulation, crawling around and tearing things apart, unable to discover the source so the house would be safe and pass inspection. The unsuccessful local master plumbers demanded thousands of dollars in return without repairing the damage to my house.Mike came out, more of a challenge and thought process. Didnt tear the house apart. Discovered the source of the leak quickly. Had it fixed. It passed inspection. No problems since at a 75% discount. Hi

Called them out to fix sewer Line. They cut a hole in top of pipe and left it that way. Now crap is…read morerunning all in the back yard. And can't get them to answer there phone.

I just had my RV air conditioner repaired by Brogan's. The work was done as promised and the price…read moreactually ended up a bit below what was quoted. I don't see a need to use anyone else for future repairs. Anyone in need of RV services should call Zachary.

Zachary is fantastic! He is very good and knowledgeable at what he does and quick to communicate…read more He came highly recommended and I don't regret using his services. Would definitely use him in the future. His prices are also very fair.