I had an appointment the early part of November and two referrals were to be sent, one for a…read morecardiologist and one for a Hematologist. They never explain anything, and I was already contemplating changing docs. They said my blood work showed I could have cancer, that was it. After two months of waiting for a call from either one, I contacted the office only to discover the referrals were never sent!! He has to be the worse doctor I have ever had. Beware, he is only out for the $$$$

I had a bump on my eyelid and was diagnosed with a sty. They prescribed Tobramycin Ophthalmic which…read moreI started using on 9/17. It is now 9/26 and the swelling is still there. I sent them a text yesterday morning with my concerns but no one responded so I called the office to set up an appt but they wanted me to see the same nurse practioner. I asked to see the doc for a second opinion and finally got one for Wednesday October 1. It seems they would be a little more concerned as it is the eye. I'm wondering if I should try to go to an emergency room.

NOT IMPRESSED! And NO DESIRE TO EVER RETURN and would NOT RECOMMEND to my Worst Enemy!…read more HOWEVER, Nursing Staff was Wonderful, Friendly, and Concerned about this Patient! HOSPITAL DID NOT CARE AT All! LAST Involved Doctor, Issued an Order that he was concerned about possible Stent Blood Clotting that might be taking place! So he was NOT going to Release Me UNTIL he conducted ONE last Test "Just to be Sure". (Patient greatly Appreciated his Professionalism and CONCERN!) HOSPITAL MANAGEMENT, I'd give a "0"! After installing a Drug Coated Heart Stent, I was having some Negative Issues. Doctor told COMPETENT Nursing Staff that HE, due to Negative Symptoms Patient was Experiencing, that BEFORE I was to be Released, he wanted to conduct a last Test to verify I was NOT having any Blood Clotting Issues in new Stent. Had me NEEDLESSLY STAY, and PAY FOR, another 2 days! Day of Scheduled Test, later in day, 2 different CONCERNED Nurses came in and Asked if I had heard WHEN the Doctor was going to do his Test? Told them I have NOT HEARD ANYTHING! Later in day, another Nurse came in and asked the same question as the other 2. AGAIN, told her I had NO IDEA! She went to check on my Scheduled Heart Imaging and said she WILL FIND OUT and let me know! SHE NEVER RETURNED! Obviously, SOMEONE gave a "STAND DOWN ORDER" to let the Patient PASS. NEVER Told Nurses, nor PATIENT, that My Best Interest Concerns had been CANCELED! I was, and Still Am, Concerned about my Health and having even MORE Negative Issues that Appear to be related to New Heart Stent. Based on what I have read, I AM LIVING IN FEAR of having ANOTHER, Possibly FATAL, Heart Attack!!! GIVEN NO CHOICE but to Meet with a Personal Injury ATTY next week in case my Heart FAILS and for my Family to consult with!

Treated with kindness and respect, excellent care and communication . Staff went above and beyond…read moreexpectations.

Mary Mock is thorough and attentive, she seemed to really care and listen to my concerns. I went in…read morefor my annual exam, and I feel really good about the plan we came up with for my care. She took the time to answer all my questions and didn't rush me. I never have to wait very long to be seen and the appointments always run on time. The front desk lady is also very polite!!

From the owner: Veritas Family Medicine is a trusted walk-in clinic and primary care provider in Denton, TX,…read moreoffering comprehensive family medicine and family doctor services for children, adults, and seniors. We provide same-day appointments, preventive care, chronic disease management, annual physicals, and urgent care visits. Our clinic is designed with accessibility and convenience in mind. We offer ADA-compliant parking, a ground-level entrance with no stairs, and an ADA-accessible restroom to ensure all patients can easily access care. Veritas Family Medicine is proud to be an ADA-accessible clinic in Denton. We also have Spanish-speaking staff available to assist patients, helping us better serve the diverse Denton community. Our expertise includes preventative health screenings and chronic care management for conditions such as diabetes, high cholesterol, heart disease, and high blood pressure. We use evidence-based treatments to deliver high-quality care. Our services include annual physicals, wellness exams, vaccinations, preventive care, chronic disease management, and minor procedures. We also offer convenient telemedicine appointments, making it easy for Denton and surrounding communities to access personalized, patient-centered care for routine checkups, urgent health concerns, or specialized treatment plans.

I cant rate the doctor as they have AI answering phone, after exasperating conversation, getting…read morenowhere, the dummy AI transferred me to someone who just hangs the phone up. Not one human to speak to or make an appointment. What a joke. Im in in need of a doçtor, not a mechanical experiment. I. Would. Give a minus star.

Excellent care. Listens carefully to my situation. Everyone in the office is friendly while very…read morebusy.

I've been a patient for a few years now and have seen both Anna Burke and Raymond. First of all,…read morethe staff is very rude, and they do not care about their patients. Second of all, these physicians will do everything they can to get money out of you. That being said, I was going to this office (for around 2-3 years) with the intention of getting my thyroid diagnosed/under control. After multiple blood tests, scans, and referrals to a specialist (mind you the "specialist" they sent me to just told me I was allergic to gluten and sent me on my way) they told me I was fine. I felt like I was being dramatic because I did not FEEL fine, but they insisted that I was okay. Cool, great, moving on. Fast forward to the last few months where I have been having more severe symptoms. Of course I start worrying, and decide to FINALLY get a second opinion because something didn't feel right. And bam, they diagnosed me FIRST try with Hashimotos Autoimmune Disease...The pure anger I had felt was unexplainable. This staff does not know what they're doing, and they will run you around in circles just so they can make money. DO NOT COME HERE!

I have been a patient here for several years, but lately I find the office staff to be rude and…read moreunprofessional. While I do like Dr. Burke, and feel she takes the time to listen to my concerns, lately when I call for an appointment, she is booked up thru the next 12 months. So, if you need to be seen within the next 12 months, don't waste your time trying to get an appointment here.

The doctor office is super clean and the staff is very friendly. The front desk agent very kind and…read morehelpful.

I have been a patient here for about 4 years under Dr Dan's care. He was the best! He was sweet,…read morehad a great bedside manner and thorough. Unfortunately, they got a new nurse practitioner and she's awful. I know of 2 other family members who were patients under Dan who won't be back either. Kara Willden is rude, combative, and has zero compassion or bedside manner. Loved the staff but don't care for her. Sad. Dan has retired and I don't doubt she is the reason why. She has quite the bully mentality. I requested a refill on one of my prescriptions that I desperately need for my sanity and she dropped the ball. I had to go in and get face to face to resolve the issue.

Renewing prescriptions is a huge problem! The pharmacy faxed the information to the doctor's office…read moreover a week ago and that's ignored. The MyChart resource says that my prescriptions can't be renewed at this time. Why not? And how do we get in touch with anyone when no one answers the phone?!! This is not the first time I've experienced this pathetic service. Definitely time to change doctors. And perhaps that is the message they are sending!

TERRIBLE DOCTOR! Does not listen to the patient caregivers, and more than once has made what…read morewould've been grave mistakes with medication for my sweet mom. Took her off of a psych med that she had been on for 17 years without telling anybody. Tried to add a psych med on for nerve pain without adjusting current psych meds. More than once added on a medication she was allergic to despite repeated family warnings and had an idea to re-create a weight loss medication made of multiple drugs, without adjusting the levels to what was in the medication she was trying to duplicate. Listening to the patient is great but when you don't listen to the patient caregivers you miss a lot of really important information that is pertinent to caring for the patient. Especially with geriatric patients that are confused. When my mother presented with severe back pain, she ordered muscle relaxers and PT instead of doing imaging. That back pain turned out to be metastatic cancer that killed my mom. I was going to write this review before my mom died, but that is just the icing on the cake. Repeated frustrating visits with this doctor. You just don't blow off the patient caregivers or change routine psychiatric meds without telling anyone. Poor management across providers. NOT OK!!! Don't turn your back for a second with geriatric loved ones!

Literally don't go here. This place is a joke. The doctors are rude, unprofessional, and don't know…read moretheir stuff. Please go somewhere else at all costs. I would give zero stars if I could.

Most of the good doctors have left. Service is bad, they don't return calls and some of the staff…read moreis obnoxious tracking down old doctors as this location has gone down hill.