I should have driven on by instead of stopping in - not a single car in the parking lot - first…read moreclue. But, I pulled in and gave it a try for something simple. Maybe a frame for my front license plate to keep it from getting bent at the Quick Quack car wash. However, "simple" is what I encountered. Now, I doubt that AZ has the budget to hire people with absolutely no usable skill, but the young dude who was apparently scared to even approach me at the counter should not be required to interface with customers if he's got problems with it. No doubt from his size, he's an excellent shelf stocker. So, send someone else to the counter to help, even if the answer is "no" at least it's someone who enjoys people-ing. Good gawd, I just wanted help with a simple thing and all I got was glassy-eyed "I dunno if I have anything to fix that" from a big young dude standing 2 feet away from me as if a bucket-hat wearing grandma is a scary creature. AZ use your personnel resources to the best of their abilities for their sake and for customer retention. Daaaaaaaang!

Had several issues in my Ford escape and Eric, who is the gentleman that helped me out did a…read morefantastic job. Would definitely recommend this place.

Brandon was so helpful patient and kind. Thank you so much Brandon for going above and beyondread more

The part I needed wasn't in stock when I spoke with sales associate Lalo. He assured me that he…read morewould immediately order the part from the distribution warehouse in Fresno. Within a day the part came in. Lalo was both courteous and effective in locating the engine part for me. I am a satisfied customer.

Thank you so much to Miguel for going above and beyond. On…read moreour way driving to Sacramento to drop off our granddaughter, the car battery literally died on us. By some miracle we were able to get to this location and warranty exchange out the battery for a new one. Miguel took it upon himself to come out and help with the installation and check the alternator to see if there was an issue. There was, but that's an issue for the shop that just replaced the alternator last Friday. Hubby and I are very grateful for his concern and insistence to make sure we were ok. Thank you Miguel!

Tommy went above and beyond today with his customer service, he's a great employee who deserves…read morerecognition, I appreciate how helpful he was in my time if need!!

Del Paso Dismantlers are VERY dishonest! When they opened…read morethey assured me that the two doors for a 2014 VW Jetta were the correct doors. I compared the doors and they looked similar. I asked Del Paso Dismantlers were they sure and they assured me these were my doors. My gut was not sure since the guy did NOT show me the hinges and removed them altogether without seeing them. I take the doors to my mechanic and he informed me that the doors have different hinges! They will not fit! I ask Del Paso Dismantlers about the hinges that were removed. They said it was a different part sold separately, which he never mentioned and did not even match. They never had the correct door and hinges. I could have used my old hinges although they were not a match for the doors bought. I couldn't even get an exchange! Long story short! Del Paso Dismantlers complained about how much money they invested in their yard and were strapped for cash! They WILL say anything to sell anything! Even if they know that is not your correct part or if it works! I asked for a refund of 300.00 which they refused! Even with receipt and next day return. I could not even get an exchange of parts! As I walked out, another lady and her husband were returning an engine that did not work! I said, "Good Luck" and sure enough he said, 'No REFUNDS '! Even if the parts do not work or wrong parts sold! The tall Asian looking Afghanistan is a CROOK because he purposely did not show me the hinges because he knows I would have said , "those are NOT a match and will not fit" The other owner ( shorter chubby Afghanistan ) is a RUTHLESS salesman. He was nice before buying but when I informed him of the incorrect doors and missing hinges and asked for a refund or correct replacement he just became another person. He was RUDE, unethical and unprofessional. I thought WOW what people do for MONEY! I figured they saw the opportunity to scam an older lady and not correct a wrong! Beware if you buy parts at Del Paso Dismantlers on Del Paso Blvd. Sacramento. Margarita Garcia

Avoid. I only went…read morehere since it was close in my neighborhood. I saw they open at 9 am. I walk over there. Not open. I thought maybe they changed their hours. I call to make sure. Someone picks up. They said open at 9 am....Okay. This was 9:15 am. Oh yeah. They sell bad faulty parts from stolen cars.

It helps if you know what you are looking for. I failed to secure a packing ring in the connection…read morebetween the exhaust manifold and exhaust pipe. The one I selected from what came up on my screen had to be ordered and when it arrived, I realized it wasn't what I wanted because it was solid metal, instead of the usual material I've seen. I think these things used to be asbestos, like brake pads. I thought I would install the metal one anyway, then decided I better not. Found a list on rock auto and was able to identify a manufacturer and part number. When I called my local O'Reilly, they did not have it but quickly suggested the Del Paso store, where their inventory showed one in stock. I've never been to this store and it is easily twice the size of my local store. I believe they had five or six clerks behind the counters when I walked in. All were helping customers, with one person in line. I had a 10 minute wait. But the youngster who called me over to the counter was a stand up comedian. Or could be, if he kept his day job. He immediately questioned the veracity of what my local guys told me, "What do they know?" And followed that up with numerous comedic observations. They did indeed have the part and that kids demeanor made the entire interaction enjoyable. If my local store wasn't so good and usually stocked with what I need, I might consider going the extra few miles to the Del Paso location. I got the packing ring installed and the job done before the Superbowl ended. Win-win!

Please open the box before leaving the store Some of…read moreemployees are sleepy and they give u wrong parts and when u trust them for not opening the box and not checking It waste ur time and at the time of returning the parts for exchange they show some attitude and raise their voice. Be aware at the time of purchase

Customer service. Nick is a total jerkoff! Rude, unprofessional. All my friends are in the car…read morebusiness, always looking for parts from junkyards. Definitely will let them know not to come here!

I was looking for a tailgate for my truck. They had the…read morepart, and they were negotiable with the price. They even installed it on my truck.

Very bad experience at this AutoZone location on Sherman Way. My husband went in to exchange a VVT…read moresensor that did not work, and the manager on duty was extremely rude and unhelpful. She refused to help at first, argued with her own employee in front of him, and continued arguing even after the issue was being resolved. She also tried to charge extra for something that should have been a simple exchange. Thankfully another employee stepped in and helped, but the manager's behavior was very unprofessional and disrespectful. Really disappointing customer service.

I called here and told them I would come over in 15 minutes to buy battery and replace it.Miguel…read moreanswered the call and told me that he could help me right away. He is a professional and sincere staff member. He carefully replaced the battery for me and gave me good advice and assistance. He suggested that a free check could be done later if there were still other problems after installing the battery.Having such staff members in this store is a blessing for the store.