I should have driven on by instead of stopping in - not a single car in the parking lot - first clue. But, I pulled in and gave it a try for something simple. Maybe a frame for my front license plate to keep it from getting bent at the Quick Quack car wash. However, "simple" is what I encountered. Now, I doubt that AZ has the budget to hire people with absolutely no usable skill, but the young dude who was apparently scared to even approach me at the counter should not be required to interface with customers if he's got problems with it. No doubt from his size, he's an excellent shelf stocker. So, send someone else to the counter to help, even if the answer is "no" at least it's someone who enjoys people-ing. Good gawd, I just wanted help with a simple thing and all I got was glassy-eyed "I dunno if I have anything to fix that" from a big young dude standing 2 feet away from me as if a bucket-hat wearing grandma is a scary creature. AZ use your personnel resources to the best of their abilities for their sake and for customer retention. Daaaaaaaang! read more

Autozone - Auto Parts & Supplies Near Me - Sacramento, California

Had several issues in my Ford escape and Eric, who is the gentleman that helped me out did a fantastic job. Would definitely recommend this place. read more

I needed to grab some windshield wiper fluid, and remembered that AutoZone was fairly convenient to get to, and opted to stop in there versus one of the other auto places. This location has been open for I think about a year, and it already has a very scary somewhat dilapidated feel to it. The front windows actually are nonexistent and are these big blacked out pieces of wall. It's just odd. When you walk in, I just feels like a place where you want to grab whatever it is you need, pay for it and get out. The staff is not particularly friendly or helpful. Thank goodness I was only on a mission for one item, and was able to find it fairly quickly. I paid for the washer fluid, and since they were having a special, I end up grabbing another one, so that there is fluid available for all of the cars. People were outside, doing car repairs, and other things to their vehicles. They look like they were going to be there for a while. Which I just thought was rather odd but live in that live. It's an OK place if you need to grab something really quickly and can't find it anywhere else. read more

The people that work here arent the brightest bulbs in the bunch, if you know what I mean. I call and ask "do you take used oil, I have some I need to get rid of". Response was "yes we do". I hop in the car and within 10 minutes of that call I get there, and walk in with four containers of used oil. I say, "Where do I drop this" guy says "We dont have any room to take it, our tank is full". Im like, you've got to be kidding dude, I called you like 5 min ago and ask you if you could take used oil. Guy responds "well I didnt know you wanted to bring it in". I mean, WTF seriously? What kind of a moron do you have to be? Well, that was first and last time I ever try to use this place for anything. If they are that dumb, be careful, they probably give you the wrong parts. read more

I went to the Natomas Auto Zone for a fairly obscure part. A very friendly, helpful, and knowledgeable staff guy helped me locate the part plus a couple of options. I mentioned another part that I would be looking for in the future and he gave very practical advice about that, too. Shopping here was pleasant and I left feeling like I got exactly the right thing. This will be my go-to place for auto needs in the future. read more

Workers have no clue what they're doing. Autozone worker here name John and another worker had no idea what he was trying to get for me with the part number. I also hear a woman named Alicia tell John to start on something and he replies with "i don't know how to do it show me" while she's with a customer already. Everytime i'm at this location i always get a hard ass time here because of these workers smh. read more

Ok this zone is for Auto's. It an auto zone only. So if you are not in the zone then you are not in an auto. It is a comfortable zone and has cool air from a really cold air conditioning. And it has places to use cash or card to purchase items from the Zone. Think of it as a zone for cars like s football field that has an end zone that along you to score parts for your car and have a winning time after you leave the Zone. read more

John B (I believe that was his name, older gentleman) went out of his way to help us with windshield wipers and even rang us out himself. He was extremely kind, friendly, and very knowledgeable. His excellent customer service made the whole experience easy and pleasant. He went above and beyond, high energy. Truly appreciate his help! We even signed up for a rewards membership with him. Give the man a raise because no one has work ethic like that anymore. read more

Great service, they took care of me and replaced my car battery for free! They are fast and friendly too read more

At 6:47pm on August 22nd, I called this store, wanting to buy and install a battery right away. The staff who answered the phone told me that it was too hot now and he wouldn't install the battery for me. They asked me to come at 9 a.m. for the installation and said they wouldn't consider it at any other time. I said sorry I could understand. I thought this might be AutoZone's policy. I had never been to AutoZone before. Then I decided to try another one. So I called another AutoZone at 4201 Norwood Ave. The staff there told me that I could go there right away to buy and install the battery. So I went there to make the purchase. And I was very satisfied with their service. So I want to leave a bad review. Both are the same brand. Why did this store only allow me to come at 9 a.m. for the installation while the other one was so enthusiastic and let me go there at any time?This is extremely unprofessional. I feel like I've been deceived. read more

Autozone fried my car when they incorrectly replaced the battery after I bought a new one and then after telling the person who installed it the manager forced me to refund the battery and left me immobile in the parking lot with no assistance. I had to call a tow to a dealership where my car still sits with an estimated week to fix. read more

Went in today because I had a check engine light on and asked if they could scan it for me. A older Asian guy with glasses I think he was the manager gave me the scanner and to do it myself. I told him I do not know how to do it and he looked pissed and said ok let's go then in a rude manner. When we get to my car he could not find the place to plug in the scanner and was blaming me saying I should know where it is located and says your lucky we offer this for free and goes back in the store mad. This guys has no customer service skills what so ever and he had another associate name Bradley help out and was patient and a big help. Before the Asian guy was helping me he was getting into with another customer being rude. Just going to drive the extra 5 mins and go to the Northgate store where read more

The person who helped me out offered to install my windshield wipers. That was really cool.

Bad customer service one guy lied to me and said they don't loan tools anymore just to get me to buy it (jokes on him I returned it same day) went to a different one off Northgate straight up told me the guy was lying and they let me borrow a whole set of tools I needed to change my brakes. (Front desk worker did not remember his name but he was a light-skin mixed race guy with goatee and glasses) just overall bad service came up with an elaborate lie that "corporate stopped the loner tool service." If he lies about company policies I can only wonder if he lies to get you to buy stuff you don't need or the more expensive stuff. I don't know about y'all but need to trust my stores I shop with I rely on the honesty of them and mechanics to do right by their customers. If you have to go here ask for a second opinion if you have to deal with him. read more

I have never baught snowchains/cables and know nothing about them, i visited this store, Elisha and John were absolutely amazing, even though they didnt have what we needed at that location, they helped us locate the exact type and gave recommendations, even called multiple stores around to see where it would be available , they were patient, friendly and fun. I really appreciated their service!! (Posted this review on google but also wanted to add to yelp :) ) read more

Wow! What a blessing these guys were today! I was driving down the street today and my windshield wiper snapped off and hit the windshield. It freaked us out since it was raining. We made our way to Autozone with one wiper in the rain! The guys were super helpful! Not only did they try to find the wiper that would best fit my car but they stood out in the freezing rain to make sure it was secure and wouldn't do it again. They kept telling me that I could sit in the warm car with my kids while they replaced it. I'm very capable of replacing a wiper if needed but for some reason 2 others wouldn't fit right. It took them multiple times because something was wrong with the arm of my wiper. They persisted.. They didn't hesitate to help and were very respectful! Thank you for getting us back on the road safe. Lee, Eric and Caleb, you ROCK!!!!! read more

Best people ever , showed more than enough hospitality and comfort, come show them some love

Caleb was a huge help. My battery died in the parking lot and I was in a hurry to get somewhere and Caleb went above and beyond to help me. He was patient with me and very caring and empathetic. read more

Way way way overpriced, cheaper to order from amazon even paying extra shipping for next day delivery.

I've been to this location multiple times , recently I stopped there for a battery test. The store manager I believe his name is Shawn or Sean? He is very helpful amd professional person. I've witnessed his interact with customers multiple times and this guy is a champ. By far the cleanest and the most organized store. If i ever needed a manager for my business I would definitely hire him. read more

AutoZone Auto Part 2211 Del Paso Rd, Sacramento, CA 95835 This place is great! If you're looking for excellent customer service, then you came to the right place. The staff is very knowledgeable and super friendly. I regret not asking for the young man's name, as he went over, and beyond demonstrating how a wheel lock works. He actually allowed me to take a video of him putting the wheel lock on the company truck. I am 100% satisfied with this Store. Thank you. read more

This AutoZone has great customer service! I would highly recommend it. The female manager I believe her name is Alicia she's the best.

I went in last week to buy a headlight replacement for my car. I asked the guy who rang me up if they could help me replace it. He said yes but to come back later in the day they were short staffed. I wasn't able to go back that same day but today I happened to be in the area and stopped by to buy some windshield wipers. I then asked the cashier if they could help me replace the headlight. He was kind and said yes but that there was a wait. I paid then stepped outside to leave the wipers in my car. As I came back, they guy who was available to help change the headlight asks me what I needed help with. I told him I needed help with my headlight and he proceeds to say we can't help you with that. I don't understand why all of the sudden they were saying no to me. If they're unable to help they should've made that clear in the beginning. He then goes and asks what seems to be his manager. She then says that they're not allowed to do that. I've been to other locations including Sacramento but as well in different cities. They're always happy to help me when I ask them. I don't plan on returning to this location, I spent over $200 to get lied too. They're staff is not knowledgeable enough and don't seem to have the appropriate customer service skills. read more

I had to change my ignition coil on my car and had no clue how to do so but John and Caleb helped me do it all, great guys!

Nice store with a good selection but younger service staff is quite rude. With this being a new store in the area, hopefully this doesn't deter people from shopping here in the future. read more

My service here was so amazing. Everyone was so helpful and I didn't feel like I was being gouged on my battery price, thanks again.

Walked in and was greeted by a friendly gentleman who immediately asked if he could help me with anything. I appreciate the friendliness and customer service. Thank you and welcome to Natomas! read more

Just opened and already terrible. Employees do not pay attention to what they are doing, especially the manager Oscar. I was overcharged when getting the $40.99 motor oil, oil filter, and air filter combo and paid almost $50. We called Oscar the manager to see why we weren't getting the deal and Oscar said everything was good and they were giving us a "better oil filter" opposed to what was on the ad so they weren't going to give us the $40.99 deal. We paid and got home to do the work and realized that the air filter they gave us was wrong. We go back to auto zone and called Oscar again to show him that they were wrong and should've listened to us when we said the price wasn't adding up. Oscar wanted us to pay again the $40.99 which was what I originally had to pay. I requested a refund, got it, paid the $40.99 deal, and turned out they didn't have my air filter size and sent me to another auto zone. Won't be coming back read more