I took my son here for his first ever dentist appointment. He was 13 months old. The staff was…read moresuper friendly and put him at ease. The first appointment they don't do much but the addition of televisions in the room in a little play area made for comforting and inviting experience. He goes back in about six months, and I have no doubts that he will do fine at that appointment as well. They even gave him a little rubber duck as he exited which he holds on to for dear life.

BEST PEDIATRIC DENTIST OFFICE I'VE EVER BEEN TO!! Office is…read moreclean, staff is friendly and my daughter (although nervous at first) really enjoyed her visit.

This was recommended to me by a friend and I had a terrible experience with their billing. Here my…read moreexperience was a long list of issues the long term care plan, billing errors, insurance issues, a billing communication. On the orthodontia, get a couple of different opinions, I went with them based on the recommendation and pricing I was supposed to pay. There was another company, Buckhead Dental, that quoted me more money out of pocket as they did not take insurance but their Invisalign recommendation was only 3 months for my case. I wanted to cancel the contract with Quality because I was confused why another doctor had given me a 3 month plan, possible a month and a half if I was consistent, and Dr. Gluck gave me a year and a half to two years. I reached out to Invisalign to ask why the plans were so extreme as the molds come from them but they will not speak with you. I tried to cancel but I was told I would owe them $2,500 as they had already done the molds. Based on the communication, I thought I had only provided a non-refundable deposit and not that anything had been complete on sizing. I was stuck with them for 2 years now. Based on this long term plan, I was done in 3 months but I had to waste my time going into the office for check ins where they took pictures of me and said I was doing fine. It was such a waste of time. They had the audacity to try and keep pushing me for more money for an additional retainer. I told them I don't need it and I won't lose it. I never lost my last retainer before and I was not concerned decades later. They kept pushing for me to get it. I told them I'm fine and started to ignore them when they brought it up since they didn't listen the 3x I said no. For billing, the staff either doesn't know how to add/subtract, which seems to be rampant in the medical field, and/or the system is so archaic, they don't know how to use it. The coordinators continuously gave me inaccurate statements and I would have to call confirming that I had paid X amount which was not on their records. I was proactive and kept calling to confirm the outstanding billing requiring them to email me the statements so there would be no issues. They kept getting it wrong from errors I found and had to resend the statement. I kept a spreadsheet to track due to numerous errors. Due to this issue, I wanted to finish paying them and be done so they would not come back. I paid multiple payments a month and would call to get statements sent to confirm we were tracking. By the end of 2022, I paid off my bill in full. Now over a year later and two months later from service and 8 months from paid in full, they are reaching out on a $585 balance. They were fully paid by me. However due to the insurance plan spanning the full treatment, they had not finished charging insurance. They called during a death so I said I would get back to them. I did and left a voicemail giving them the information they asked for but they ignored the voicemail. They never followed up until August 2023 asking about the payment again. Apparently they had been mailing me to an old address with no other communication. I had moved and did not receive any of the forwarded mail until afterward due to the post office. Finally after months of back and forth, I was told I still owe the ~$300-400 as my insurance had paid their maximum. This didn't make sense to me because they knew what the maximum would be at the beginning of service. So my out of pocket should have been exact from the beginning as I didn't add anything or ask for additional services. I should have gone to the other doctor earlier as a second opinion with the shorter Invisalign recommendation and no insurance involved. It has been a complete mess and I hate having to deal with them. The worst medical billing experience I have had and hopefully the last.

I was immediately impressed with the friendliness of the staff and the facility was very nice…read more They had an arcade room for the kids and I nice wife open layout for the actual dental work. I wanted to come in for a general cleaning and inquire about Invisalign while I was there.... slightly embarrassing for me to find out after all of my XRays and scans that I was in the wrong place! They don't do cleanings... They were really cool about recommending another local dentist and priced out what the Invisalign would be as well. They let me keep my free gift bag too (multi usb charger/battery pack/Lip balm...etc) so that was nice. Once I get my general cleaning done I may just take them up on the teeth straighter for my lower teeth (not a priority)

I took my 9 year old son to see Dr. Millkey today for the first time. It could not have been a…read morebetter experience. The staff is so friendly and helpful. When we arrived, they had run my insurance and they gave me a printed detailed list of all costs for a basic first exam, X-rays and cleaning, including what was covered by my insurance, before I even thought to ask. The hygentist was wonderful and very patient with my son. He was a little anxious and she did a great job of calming him down. I was also really impressed with Dr. Millkey. She had to give me bad news about a severe cavity in one of my son's permanent teeth. But she explained the options clearly - even suggesting we get a quote from our oral surgeon in case it might save us money. She has a wonderful bedside manner, saving the bad news for me alone while my son was distracted picking out a small toy with one of her staff members. I don't know how I lucked into such a wonderful practice that also accepts our dental insurance!n

Amazing! Dr. Millkey and her staff are beyond amazing. 5 stars does not do justice to this…read morepractice. I started taking my son to Millkey way when he was 2. It took me a while to find a pediatric dentist that was suitable because when it comes to my baby nothing is ever good enough (lol). I walked into Millkey way and was transported to this fantastical galactic space which took me back to my childhood. The staff at the front desk addressed my son by name. I wondered how they knew then realized we were the only ones in the office. It took me a moment to realize hey, they did not overbook because no one else was scheduled with us. There was no wait time. The dental hygienist took us to the back and got to cleaning my son's tiny teeth . My baby was so comfortable that he layed there, no fuss which I was so thankful for because it put me at ease. Dr. Millkey did her exam after the cleaning. She has such a warm spirit and calm energy. She patiently answered all my questions and when I had no more she gave me a ton of information and pointed out something I had never noticed, my son has and under bite and cross bite. She advised me to wean him off the pacifier to help with those issues. During the 2nd visit x-rays were taken and Dr. Millkey allowed me to view them and take photos. I was so pleased and thankful. I actually saw the permanent teeth in the gums hanging around waiting to descend. I can't say enough about Millkey Way Pediatrics. Friendly staff and amazing Doctor.

My kids love Dr. Herrin and his whole staff, especially Jackie, Carlissa, and Stephanie! 10/10…read morehighly recommend

I love herrin pediatrics so much, everyone there is so kind and friendly. Any body else say…read moreotherwise they are so lying. Would highly recommend this office.

My son's dentist referred us here for my son's Invaslign treatment that he wanted. He had a slight…read morecross bite that needed to be fixed. When I called, they asked what I wanted to come in for. Forward me all the necessary paperwork. They walked me through what the initial visit would be like. When we arrived, we got checked in. They showed my son how he would check in each visit if we went with then. Dr Mibab then came out to introduce himself. He said they would scan my son's teeth then we would talk. My son went back for a scan. Maybe 5 minutes later, we went back for the consultation. He explained what would be adjusted to get the smile my son wanted. He explained the treatment procedure and layout of the payment plan. Fast forward about 9 months, we are still happy with then service here. He shows the gradual change to my son's teeth that are taking place. My son is happy with the improvement. We only had 1 communication issues since going. It was addressed immediately and resolved. Good customer service. Dr Mibab said something to me as well about it, which I did appreciate. I would recommend this office. My son is doing a great job with his treatment. I am satisfied with the money I am paying. I will say if you can get double coverage on your kids. We are divorced and it helps tremendously with medical and dental bills! Covid- they have hand sanitizer at the counter. They request just the child or patient enter right now. If they need me, they call me to let me know update or invite me in to show visuals. Every single person wears a mask.

As background, I have three children who have been treated at Mibab Orthodontics. Dr. Mibab and…read morehis team are very patient and parent friendly! Karla to Dr. Mibab to teh entire staff are very friendly, listen, and overall offer a high degree of customer service. I know how hard this is to pull off in business. The Mibab Orthodonics team will answer very detailed questions and offer flexible treatment plans. Additionally, Dr. Mibab cares about the community and sponsors our local sports teams. I highly recommend for any orthodonic needs.

Look no further for you have found your forever Orthodontics home. I always wondered what this…read moreplace was with the cool signage when I would walk past to head to Polkadot Dentistry (right next door) for my son. Well when his dentist suggested it was probably time for braces (he inherited my overbite) they walked us right over. And not outside "walked us over" ... they're actually connected inside!! SUUUPPER convenient! We met with Dr. Nima for the first time and as he looked in my son's mouth, within 2 minutes, came up with a plan of how to treat his overbite. I've had braces in my younger days, so I was familiar with some of the terminology however, Dr. Nima made sure to explain every step, every term and never made you feel out of place. The office is ALWAYS clean & welcoming! They make you excited to be there. My son (now 9) has been going to Dr. Nima since he was 6 or 7. He's been going to the dentist since 18 months so for him getting his mouth looked at he's pretty comfortable. They are gentle, they always ask you if you're comfortable, the staff ALWAYS carries themselves with respect and are always such a joy to be around & not to mention, they also have TV's above each chair station when you're getting worked on to keep your child (or you) entertained and not thinking so much about what's going on inside their mouth! I love the staff and Dr. Nima so much. I ended up getting Invisalign for myself back in Feb 2024. Dr. Nima suggested a 10 month plan and my perfect smile would be achieved. Not only did we jump on the ball, I received a discount because my son is a patient there, and that 10 month plan turned into 7!!! I achieved my perfect smile within 7 months because I followed Dr. Nima's recommendation of wearing my Invisalign for 22hours a day for 10 days and then switching my trays. I am sooo happy with my smile (as is Dr.Nima). I know I'll go back and see them because my son is still a patient there but! I'm going to miss sitting back in those chairs, having conversations and catching up with the staff & Dr.Nima.

Dr. Nima and his staff are wonderful, knowledgeable and super friendly. My daughter's braces just…read morecame off and we could not be happier with the results. This whole experience has been great, so much so that I'm now going through treatment myself. Highly recommend!

We love Dr. Crews. Both of my daughters are patients here. The staff is amazing and so accomplished…read moreand accommodating. I could go on. We have never felt pressured into unnecessary treatments or that her services were over priced. If you or your child are in need of orthodontic care I highly recommend a visit or at least a consultation with Dr. Crews. Do yourself a favor.

Dr. Crews and her staff are amazing. My 11-year old daughter has been monitored by Dr. Crews for…read moreover two years now, as she has lost very few teeth at this point and her dentist thought we should go to an orthodontist since her mouth may be too small to allow the adult teeth to come in. He had mentioned the possibility of having some teeth pulled and expanders put in (I think some orthodontists refer to this as a phase 1 of two phases). I have heard stories about children starting this process before it makes sense to do so, or started the first phase of a potentially costly two-phase process when doing so early may not be necessary or may cause more problems down the road. Unlike those stories I've heard of other orthodontists, however, Dr. Crews is conservative with what she will do, and for that reason she has decided that my daughter does not need anything at the moment but continues to monitor on a six-month basis without charging us anything. I truly respect and admire her expert opinions, and would not go anywhere else!

Everything was great except the wait time. They were very kind and gentle with my 5 year-old…read more However, we waited over an hour in the dental waiting room after a brief wait in the front office. Our appointment was at 2:30. I had to get my child out of school early because you can't be late. We waited about 30 minutes for the dental hygienist who was very sweet, named Barbara. She took time to let my son look at her tools before using them, she even offer a choice of flavored for the toothpaste. Another, thirty minutes before we saw the the Dr., who was very nice and very professional, but we were kept waiting too long in an empty room. We read all of the books I brought with us multiple times. My child was tired and hungry by the time he was seen. I don't blame the service providers, as much as The scheduling , but it would have been much better to just make an appointment for 3 or 3:30pm if we when we didn't leave the office until after 4:30pm. I requested a private room, but I expected to be seen promptly. We will return, because it was very clean and organized. The doctors and staff were all very good with children.

Safety concerns for sharps container on ground that was easily accessible to a child especially…read morewith it being a pediatric facility not to mention all the exposed electrical outlet. As far as the car staff and doctors are nice but the safety of my child comes first and was lucky when he grabbed a needle out of the sharps container he didn't get poked.