Purchased a 75yr old framed Grandma Moses lithograph online (original frame/glass/backing) UPS and…read morearrived with the glass broken. I brought my item to Certified Framing & Gallery and they put in new glass, repositioned/centered the lithograph, they appeared to have polished/cleaned the frame and put on a new backing with new wire and hardware to hang. They had it done within 3 days for around $40.00 Looks GREAT and I couldn't be happier. True professionals!

My wife and I have a collection of autographed pictures that we want to hang in our house together…read more We wanted the frames to match but we couldn't afford to have six custom frames made so we purchased some inexpensive ones. However, the matting and the glass in cheap frames leaves a lot to be desired. I brought everything here, and we worked out a deal where they would custom cut replacement matting, UV protection glass, and then attached the pictures to the matting. When we picked them up, we just had to reinstall everything in the frames we already had (which they confirmed we pretty good quality frames). We are very pleased with the results.

I'm happy to support this local, family-owned business, not only for the aforementioned reasons but…read morealso because their employees are both knowledgeable and helpful. I tend to come in to have prints matted and/or framed. Archival materials are the norm. The staff will also mat to ready-made frame sizes or custom. Their training also makes choosing mats easier. "Do you want bright white or eggshell white?" "Let's look at them together." Additionally, they offer to amend things that I didn't notice. A print I asked to have matted and framed was slightly curved. I was assured the print would be flattened prior to being matted and framed so it would sit more snugly. I'm sure most customers would appreciate that attention to detail. Here's to hoping this establishment continues to provide goods and services to this community for a long time to come.

This store has been around for years and always has a great selection of products. My mom loves…read moreadult coloring books and comes here to stock up on assorted color pencils. They sell the pencils individually so she can selectively restock the ones she runs out of most. Apparently, green is the most frequently used color for all the grass in landscapes so she can buy individual ones here very reasonably instead of buying a whole new package of pencils. They also have a nice selection of gift items like small pouches, reusable bags, socks, cards and assorted small art themed things. The selection of easels is extensive and includes table easels and standing easels. Tons of canvas, paints and paint brushes. Prices are reasonable. I found the staff a little overbearing (they greeted me multiple times) when I entered the store but were friendly at checkout. Highly recommend.

Great place !! All of it friendly people! We have stores with no more help on the floor takes to…read morelong so I avoid those stores or not speaking English! Hate seeing a lot of stores closing! Rose

I'm not going to get into the religious views of this company...let just talk fabric cutting…read morecounter. Not a great selection of fabric to begin with, but whatever, I've found some cool stuff. Rarely is there a staff member in the department...I usually have to ring the bell. Okay, great, they finally show up. Now for those of us here in 2019, we are used to decent technology, including scanners that can read bar codes. Not only does HL not have scanners, they HAND WRITE every single fabric price and amount on a slip. Then calculate each price. So let's go through the process shall we? Employee slowwwwwwly unrolls fabric from bolt, then places it against the ruler repeatedly to make sure not to give even an eighth of an inch more than we asked for! Slowwwwwwly cuts said fabric. Slowwwwwly folds fabric and places into a pile. Slowwwwwwly hand writes amount on slip. Slowwwwwwly folds up bolt and sets aside. Repeat. And don't get me started on when there's a mistake and they have to rewrite the entire slip. I don't know if the employees are not properly trained or just seriously lack customer service skills. They should just stand there and watch while I cut my own fabric; I'd sure as heck get out of there faster! Bottom line - if you have a lot of time to kill, or just really want to torture yourself, grab a few bolts of fabric and have them cut various sizes. You can thank me later.

Downtown Troy location of local chain, notable for having both a few contemporary artists with…read morelocal flavors on display at any given time and a variety of antiquarian prints and maps. The prices are middle of the road but the selection is very nice, and the location's convenient to monument square. Recommended for browsing if you're of that ilk.

From the owner: "The Clement family brings decades of experience to their master-crafted custom framing solutions."read more

They did a wonderful job with the silk flowers. Knowledgeable and reasonably priced. I highly…read morerecommend them.

Fun and colorful shirts, toes and hoodies to gift to someone else and yourself…read more My shirts have held up well in the dryer, washed in well water and eating my way through the Capital Region. It's all made locally in Troy. The shop also has greeting cards with funny sayings and cute pictures. If you have a custom order, they can accommodate that as well. Lastly, they do have events throughout the year where you can make a t-shirt and they usually involve some kind of adult beverage. I haven't done one and that should change.

Long story short: Order local (from here), not from Etsy…read more My friends and I were considering ordering bachelorette party shirts from Etsy but were concerned about sizes fitting all members of our party and overall shirt quality. That was until we got the idea to go to a local print shop. I found Troy Cloth and Paper on Yelp and headed right there. Dave was available to chat about shirt design, shirt style options, and suggested sizing. We settled on Bella Canvas tanks which are much better than the quality Etsy offers. There was a slight communication error that delayed the design process but as soon as that was fixed I had a mock up within 3 business days. Dave was awesome about modifying my mock up to meet my design preferences. I confirmed the mock up was good to go at 7 am and my shirts were done by 7 pm. THEY LOOK AWESOME and Dave gave us a hefty discount for the communication error. Awesome customer service and easy to work with. Definitely recommend these guys for all your events that require shirts.

I came here on the Friday before a blizzard because I needed some Matte Medium for a train project…read moreI was working on. It is an item that most craft stores don't even know exists, and when I asked an employee for help she could only point me to the fine painting supplies. For what it is worth, AC Moore had trouble finding it without explanation as did Hobby Lobby so fair is fair... it is an item that is rarely asked for. The employee here did locate what she thought was a substitute (Modge Podge) and brought me several size bottles to look at. Thankfully, I found what I was looking for on my own but I appreciate her effort. I normally hate going to any Michaels because the lines are always long, but late on a Friday night was perfect. The store was quiet. And checking out was a breeze.

A few days prior to visiting this Michaels, I had a less enjoyable experience at one closer to my…read morehome. The employees at that store should take lessons from the employees at this one. This store was extremely clean, well laid out, everything was well stocked, and it felt festive inside. They had nice displays of holiday wreaths and very realistic-looking poinsettias. Shopping here was very enjoyable.

Good selection, comparable to other hobby lobby's I visited…read more I wish, just once, that checking out wasn't a nightmare. It feels like once you're in line they don't care. They had me go to a shorter line, which was for returns, when I had no return. I must have watched 20 customers behind me leave before me. A 15 minute wait for 2 customers ahead of me. I'll admit this seems to be an issue at most locations. I don't think this corporation will ever figure it out, and because of that I generally avoid these stores.

This new Hobby Lobby opened in Aug 2019 and took over the old Toys 'R Us / Babies 'R Us building…read moreafter they had been closed for a while. I wondered at why they opened another one only 5 miles down the road from the one in Latham. The sales associate said it's also smaller by about 10,000 sq ft, but I couldn't tell because it had the same amount of shelf space for the hobbies that I like, so it's no big difference to me. I can't believe that a Hobby Lobby would require more square footage than a Toys 'R Us! If you're a bargain hunter like me, you'll find some gems at steal prices in the clearance section, but since this is a new store, there aren't a lot of marked down stuff yet, as expected. One of my favorite hobbies is model rocketry and HL has a dedicated section stocked with a variety of kits, launchers and engines to outfit your own (scaled down) Cape Canaveral launch site. But alas, they worked out a deal with the manufacturer (Estes) to discount their line and the 40% off coupon can no longer be used on those products ("Your Price," yellow tag). I took home a rocket kit anyway and applied the weekly 40% off coupon to an electric slot car. I'll have to stop in here again in the future, when we're in this area again.