I've enjoyed watching Morgantown Coffee House evolve and expand over the years. Discovered it a long time ago when it was little more than a coffee counter that also made some notably high quality food. From pancakes to granola fruit yogurt parfaits it was always reliably good and fairly priced.
Not to say there wasn't the occasional hiccup, but overall a 5-star experience.
Fast forward through the pandemic, and I've noticed that while prices have risen dramatically, there is always some sort of disappointment on each visit.
Firstly, the staff working the counter are often painfully slow in taking orders. And it's not because they are overly chatty or something, there is just something that often makes that whole process move at sloth-like pace. A few months ago I was 4th in line and it took 23 minutes to just place my order. ..
But, being the loyalist I am, I recommended to the others in my party that we stop off for a quick breakfast snack on our way to Philadelphia. Told them I thought they'd love it. We each ordered breakfast sandwiches and coffee drinks. One of the three sandwiches did not have the bacon we ordered and paid extra for. We flagged down a server and she did confirm it was in the order but was just missed. To top it off, the two sandwiches on sourdough had barely any filling. The thinnest edges of the egg only spread out to cover about half the bread. The egg, cheese, and sausage could have neatly fit on one of the pieces in f sourdough cut in half! All around, everyone was disappointed and I, quite honestly, was embarrassed.
Not to be daunted, though, and tempted by the French toast I saw on that last visit, I decided to return this week for a big breakfast. Ordered the brioche french toast, a side of sausage patties, a chai latte, and the duck fat potatoes. Before ordering the potatoes I asked if they were crispy. They said they absolutely could make them crispy if that's what I liked, so I went ahead and added them to the order. With tip, it came to $39.
The 2 slices of french toast were very good. The sausage and chai latte were about average. The duck fat potatoes were very soft, and about as far from crispy as you could get. So, for $39 I ordered at a counter, bussed my own dishes and cleared my table, got 2 slices of french toast, a 16 oz latte, and some very disappointing hash browns that were not prepared as ordered. I thought about taking the potatoes back, but just thought why should I have to even do that when I just paid almost $40 for a breakfast that could have easily fit in one plate, instead of the three on which it was served, and would have been about the same experience at a diner for 1/3 the price?!!
I don't mind paying for quality food/experience, but it has to be quality. And Morgantown Coffee House is now trending down on both measures.
I'd come again and just get french toast and regular coffee, but it's not a place on which I will venture with confidence into other menu items... read more