I have spent the last 10 months trying to close out an account with this firm. The account is part of an estate and twice I have sent all the required paperwork to these people. I called today to inquire about the account and they want me to send them all the paper work again.
This is a very small account. All I want to do is have it closed. Every time I have called I got the oh yes we will take care of this right away.
I called Morgan Stanley's headquarters today and they said that they would put someone right on this and that I should hear from them within six weeks.
We warned you do not want to do business with these people. read more