I highly recommend this shop for any embroidery needs. Chris was amazing and helped me with a…read morelast-minute graduation stole. She got it finished in time, and it turned out absolutely beautiful. I couldn't be happier with it!

Extremely Disappointed - Poor Communication and Service…read more !!!DO NOT DO BUISNESS HERE!!! I would give 0 stars if I could. I reached out to have some hats embroidered and the experience was terrible from the start. Communication was lacking -- Chris barely read my emails and seemed uninterested in earning my business. I provided all necessary info and dropped off my blanks on April 25th. I was told the turnaround time was 10 days and that I'd receive an update. I emailed on Monday, May 5th to check in -- no response. I called on Tuesday the 6th and was told I'd get a text update -- nothing. I followed up again on Wednesday and they said they'd "check the status," yet still no follow-up. Out of frustration, I went in person on Thursday, May 8th. Chris was dismissive and arrogant. When I asked for my blanks back, she told me they weren't even at the shop -- they were at her house. then she tried faking a phone call to her husband to bring them up then her phone rang in the middle of her "talking to him" If they can't be excellent with customer service and communication, I can't trust them to be excellent with the job itself. Very disappointing.

I absolutely love this store! I have been ordering DTF TRANSFERS for my customer's shirts and they…read morealways turn out awesome. Rick and Rhonda are great to work with! Amazing customer service and very professional at what they do. I highly recommend this business. Give them a try I promise you will be one happy Customer. Thank you Hilda Garcia!

I cannot say enough great things about Promo Planet! From upper management... Rick, Rhonda and…read moreChris to production (Carson and Steven), to every other employee in this company, they go above and beyond to take care of their customers. I've never seen a more hard working group of people... and what a great team they make! They've always been fair and taken wonderful care of our needs. They take the time to keep you in the loop and make sure you are completely satisfied with your order before it goes to production, which makes you feel valued as a customer. I would highly recommend the Promo Planet family to anyone and everyone (big or small companies) that are needing DTF pressed shirts, screen printing and embroidery. THEY ARE THE ABSOLUTE BEST!!! PHENOMENAL QUALITY AND FANTASTIC WORK ETHIC!!!

Experienced and helpful staff! Great selection of beads and accessories for all your jewelry making…read moreneeds!

I have been coming to The Artful Bead ever since I discovered it about 6 or 7 years ago. I drive…read moreabout an hour to get there bc customer service is BEYOND ANY OTHER PLACE I'VE EVER BEEN TO. They even help me and other customers with jewelry making inquiries such as which items are best suited for needs and they always give different price points to fit all budgets! Love love love love LOVE this place and its staff. I HIGHLY recommend them. In fact, it's the ONLY place I recommend for beads, wiring, findings, and anything jewelry making related. The handmade jewelry they have for sale is great, and they even have antique/unique jewelry pieces from around the world.

We had a very small order for Standpoint to fill. They treated us with the utmost professional…read morecourtesy. I rarely offer 5 star reviews but I'm happy to highly recommend them. I was in business for years and often used promotional businesses in another state. I've never had such charming friendly and capable help! You won't regret their quality state if the art operation. Lydia!

We were referred to Standpoint from a friend and they did not disappoint. We went in for our first…read moreorder and were there about 1 1/2 hours trying to decide on what to get. They were so patient with us, looked through the books for certain styles, ordered us a sample shirt and answered all of our questions. We had an event coming up, so they also worked under a tight deadline. When our order came in the quality and workmanship was wonderful. We have already put in a second order and a third coming in the next couple weeks. Needless to say, we love working with Earl, Fran and Marla.

I needed to get some shirts embroidered for a work event. Took 3 shirts into the store and they…read moredigitized the logo and embroidered the shirts in record time. Exceptional customer service and a reasonable price. I heartily recommend.

Not from Fort Worth but needed several of my daughters cheer items monogrammed by a certain date…read moreand our local shop couldn't help us. Found Adorable Boutique on Yelp and they told us that they could definitely have her things ready before the designated time. It did take quite a few days but back to school time is super busy for them and my order was ready on the day they promised! The items look even better than I had imagined! We will definitely be repeat customers!

By far the best custom screen printing and embroidering company hands down!! BRETT and his team are…read moreincredible at details and quality and making sure the customer is 100% satisfied. The relief efforts and community involvement is just the cherry on the cake. I literally will only use 1 company for all my merch needs for Vinyl Thoughts Art Show...and it is PRINTED THREADS! Cody Phillips Co-Founder / Creative Lead Vinyl Thoughts Art Show

Excellent service, high quality printing and products! Printed Threads goes the extra mile for sure…read moreand it shows. During my order they had great communication and transparency on costs and timeline. Really excited about working with them again on a future printing project.

I placed a large order for some screen-printed hoodies and they turned out great! Both staff…read moremembers I was in contact with were very responsive and helpful. The only issue I had a couple times was being told that a specific style would be in stock but then it turn out to be out of stock, but they were great about helping us find alternatives. Would totally use them again!!

I love Trust Printshop. I own a salon off Magnolia in Fort Worth. Trust has printed for us several…read moretimes now! T shirts, tote bags, and they even printed our logo on our cutting capes! They are creative, friendly, efficient, cost effective, & easy to communicate with. Travis was my rep. He answered my questions in a way I could really understand! He even had some really good suggestions for future printing projects! Supporting local businesses is important to me & our community here in Fort Worth. You may have even seen them at different events off Magnolia doing t shirt & poster live printing! If you're local, even if you're not, give them a shot! I am certain you will not be let down.

Our experience with Texas Embroidery & Silkscreening ended up wasting over a month and a half of…read moreour time while we were trying to get uniforms made for our new business. To be fair, the experience started off very polite and professional. The staff initially seemed helpful and confident they could complete the order. We brought in the exact shirt we wanted, including the shirt model number and logo already on it as a reference so there would be no confusion. The only things we asked for were to make the logo slightly smaller, embroider it in gold thread instead of the patch style on the original shirt, and make the name slightly larger. Everything was explained in person and even measured in the shop. The first order came back with logos that were about three times larger than the original shirt, and the names and company name were missing completely. From there the order was redone multiple times, and every revision came back wrong in a different way. Sometimes the logo size was wrong, sometimes names were missing, sometimes the wording was incorrect, and at one point designs were even placed on the wrong shirts. One thing that became obvious during this process is that nothing was entered into a computer system. All of the instructions were handled with handwritten notes, and those notes seemed to get mixed up each time the order was redone. After numerous trips back and forth to the shop and repeated attempts to correct the order, the shirts were still not usable. Instead of resolving the issue, we were ultimately told they would simply refund the order and stop working on it. While the experience started off polite, by the end of the process the tone had completely changed. There was visible frustration directed toward us even though the repeated mistakes were not on our end and we had clearly provided the correct shirt and instructions from the beginning. What should have been a simple embroidery job turned into six weeks of delays and repeated mistakes. We ended up making nine or ten trips to the shop, wasting a significant amount of time, fuel, and energy while trying to get something corrected that should have been straightforward from the start. Because of how much time this cost us and how it set our business launch back, I absolutely do not recommend Texas Embroidery & Silkscreening. Based on our experience, I would strongly encourage anyone considering Texas Embroidery & Silkscreening to look elsewhere before committing to an order.

Awesome!!!!!! I love the shirts and hats that they have done for me. Always on time and at a good…read moreprice. TOTALLY recommend them!