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    Morgan Auto Supply

    1.0 (2 reviews)

    Services - Morgan Auto Supply

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    B&B Auto Service - B and b auto service station home of the great bobby!

    B&B Auto Service

    (64 reviews)

    I am writing on behalf of my husband to formally express his deep dissatisfaction with the…read moretreatment he received at B & B Auto Service today . What should have been a routine visit quickly turned into an extremely uncomfortable and upsetting experience. My husband is a young Black cargo van operator and the owner of a logistics business. While working in Sag Harbor, he encountered an issue with his cargo van and stopped by your shop seeking assistance. As a business owner who relies on his vehicle daily, he approached the situation professionally and simply needed support to get back on the road. From the moment he arrived, he felt that he was treated with a lack of respect and professionalism. The staff's tone and behavior toward him were dismissive, and he was not given the same level of attention or courtesy that he observed being extended to other customers. His concerns were not taken seriously, and he felt ignored when trying to ask questions about the service being performed on his vehicle. In addition to the unprofessional behavior, he was also overcharged for the services provided. When he requested a receipt, he was told that he would have to pay additional money just to receive documentation of the services performed, which is completely unacceptable. He was also told that he had to pay upfront in cash, which raised further concerns about the legitimacy and transparency of the transaction. More concerning, however, was the treatment he experienced that he perceived to be racially motivated. He was subjected to inappropriate language, including racist slurs, which is completely unacceptable under any circumstances. The manner in which he was spoken to, along with the overall hostility, made it clear that he was not being treated fairly or respectfully. Additionally, my husband was treated disrespectfully as well. He was told that he could not use the bathroom in the auto shop and was instructed to go to a nearby gas station instead. This added to the overall feeling of being unwelcome and discriminated against. No customer especially a paying customer and business owner should ever have to endure discrimination, dishonesty, or disrespect when seeking service. This experience was not only unprofessional but deeply offensive. I believe that all businesses have a responsibility to provide a respectful, inclusive, and professional environment for every customer. Unfortunately, my husband's experience at B & B Auto Service fell far below that standard. We are bringing this to your attention in hopes that it will be taken seriously and addressed appropriately. We expect accountability for this behavior and meaningful steps to ensure that no one else experiences this type of treatment in the future.

    My daughter's car was due for a NY State Emissions Inspection. We spoke to Lisa at B&B Auto Service…read morein Sag Harbor. Lisa was efficient, personable and accomodating. She arranged everything. The car was returned in a timely fashion.

    Morgan Auto Supply - autorepair - Updated May 2026

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