Work is 5-stars, customer service not so good. Moran Drywall has completed projects at my home and they do beautiful work! BUT - they're apparently so popular that they do not, DO NOT need to return calls. After leaving many messages (because they rarely answer the phone) I got an estimate for a small job, but I have not been able reach anyone nor has anyone returned any of my many calls, for months, to actually schedule the work. Perhaps like many contractors, when there's plenty of work, they can't be bothered to call you back. I'm disappointed because there is no one else I want for the job. They are a great company in every other way, but that does me no good when this particular aspect of their customer service is so poor. I do recommend them - if you can get anybody to answer the phone. i am having no luck in that respect.
UPDATE: I finally did reach Dan Moran, and arranged for the work to be done, and it turned out beautifully, and he's so nice to deal with. Again, I feel their work is worth waiting for but i hope in the future I don't have to wait so long! read more