Dr. Morales was my mothers nephrologist for years, and was decent. Recently, my mom caught COVID and when she was feeling ill she contacted Dr Morales for treatment plans and care. When Dr Morales finally returned my mother's third page, he was incredibly disrespectful and dismissive to her. I sat there in shock while on speaker phone he told her awful things like "don't call me unless it's an emergency, this is not an emergency."
When I informed him that my mom was experiencing episodes of symptomatic bradycardia (not a normal nor safe effect of COVID), he said "yeah, well you're mom caught COVID, she's going to feel like crap okay?"
I am an ER RN, and reminded him that symptomatic bradycardia is not a normal, safe or "crappy" event from COVID & yet he offered no advice, referral, cardiac work up - nothing.
Now - let's fast forward one month from that conversation. My mom continued to experience the same frequent dizzy spells, that she considered standard residual side effect of COVID, thanks to Dr Morales' unprofessional lack of knowledge & help.
Ultimately, she experienced a syncopal episode, went to the ER & was found to have A COMPLETE HEART BLOCK (one of the most lethal arrhythmias) & had an emergent pacemaker placed.
Please mind you my mom has no cardiac history, and they believe that this heart block was caused by COVID, esp considering that these episodes began while having COVID. Doctors there were appalled at Dr Morales' lack of care and education. For a month at least, she felt these dizzy spells that were cause by a lack of perfusion. For at least a month, she suffered through having a heart block to which Dr Morales expressed no concern for.
My mom is no longer a patient of Dr Morales' because she needs an educated doctor who will take action and notice the warning signs for potentially fatal problems.
If you care about your loved one, I beg you to send them to a doctor who cares about them. read more