Roger and Holland or a bad jewelry store. My ex-husband paid $8,500 for this ring. It's not even…read moregia's terrified. I sold it to to a local jewelry store in town and only got $2,000 for it. It only being 6 months old. If it was gia certified, it would only cost $4,000 to 5, 000. They mark up their prices and actually paid less for this frames and what they sold it for. Never going to lie bye from the store. And when I try to get an appraised it was only worth $250.

Today we went to an event where all rings were 50% off. Angel H helped us today. She was very…read morepatient with me because there were so many rings and diamonds to choose from. Thanks for your help today, Angel!

I wish I could give this place 0 stars! There is a reason why this store was closed down…read more This jeweler came highly suggested to me, and I will HIGHLY suggest to NOT use this for any such product what-so-ever. I ordered a custom made ring TWO WEEKS before Thanksgiving (as a Christmas gift), and we've had it a total of 4 days since then. It has fallen apart, they have charged me more then the agreed upon price, and every "manager" I have spoken to has blamed it on someone else. They have done NOTHING to compensate me or even make me feel like they want my future business. 0 STARS!!!!!!!! DO NOT USE THIS BUSINESS EVEN IF YOU HAVE A GIFT CARD!

The other lady said 0 and I agree. The "hardest" ring - tungsten, was not supposed to break, but it…read morechipped / cracked where a single set square diamond hole setting weakened it. It has taken weeks and weeks to get it back into the store. We just purchased this ring, and he was wearing it to verify size. Their company policy won't let us exchange for even a lesser $ ring, before they custom make (the exact same size and get this 9.5), go through a lengthy warranty review process, and ship this back to their store inventory. Meanwhile, we wait weeks and weeks with no ring. Poor quality and even poorer exchange policy! Go elsewhere !

We went back to purchase our wedding rings! Lucky for us it was their big wedding sale weekend! The…read morestaff were friendly and even got a call from the store manager after making an online appointment! My fiancé is excited for his custom ring to come as well!

My wife and I have been working with Chris at the St Cloud store for about 4 years and he is…read moreawesome. Always kind, listens well and is honest. He has helped with confirmation necklaces for our kids and great earrings for my wife. We drive the distance to work with him and always leave there feeling great. You need good assistance....go see Chris at the St Cloud mall. We also like that when we are there they offer to professionally clean our items.

Horrendous customer service at Mankato store. If only I would have read these reviews before I went…read morethere. Ordered an engagement ring on dec 22, 2024 and was told 4-8 weeks. At the end of the 8 weeks nobody reached out to me to give me an update on the ring, I had to call myself to find out that they had no idea where it was! 15 weeks later I finally got a "similar ring" not even the one I ordered that day. Paid in full on order day. No professionalism. How is this store still open?

I wrote a review in Feb. about a ring my husband had bought me for Christmas. It was ordered on…read moreDec. 15.2023. it was supposed to be here In 4-6 weeks. Didn't come in. After being given the run around several more times I was guaranteed it would be here by the end of March. You guessed it! I still don't have my ring. I won't be going there again. At this point I'm just hoping I get my ring. It was paid in full the day we picked it out. Kathy S.

Bringing a handful of watches for battery replacement I was treated quickly and efficiently and…read morepromised a 60 min window. Returning in an hour they were ready to go and all ticking. Buchkosky does repairs on all types of jewelry a handy specialty during the quiet post holiday period. Most of the displays are for rings in the brightly lit store.

We found my beautiful ring at Buchkosky. It's a one of a kind. Other stores had rings that were…read morejust like the one right next to it. We are very pleased with this purchase. Thank you

They used a gun instead of a needle and the man who pierced my ears did it off center and at a…read moreweird angle on one ear so now studs lean toward my face. The two lobes definitely don't match. He said it could be redone but I'd have to wait 6-8 weeks for it to heel and then re-pierce it. So that would be 12-16 weeks before I can change out the earrings to something else. I also thought the service was a bit scattered and slow considering I was the only customer and there were 2 staff

Insane wait to get assistance and we waited over 30 minutes for the piercing. If I had not paid in…read morethe beginning of the wait we would have left. Limited selection of starter earrings for 10 year old girls.

I first went to wedding day over ten years ago when I proposed to my wife. They were awesome from…read morestart to finish and never felt rushed or pushed to buy. I thought of them recently as it will be my wife and I's tenth wedding anniversary. Her ring no longer fits and I have always wanted to get her a bigger diamond anyway. So I headed into the location today and they are just as amazing as I remembered them being. They even talked to me about bringing the ring into to resize if she wants to wear both the new and original. They have great prices and even allow for layaway if you need it. Great place and a great company.

The level of service that the ladies here provide is unmatched! From the moment I walked in, I was…read moregreeted and cared for. Melissa was knowledgeable about the different type of male wedding bands and helped us chose a ring that my fiance LOVES! We felt no pressure and the process was fun and easy from beginning to end! I go in pretty regularly to clean my engagement ring and never feel like I'm bothering the girls. We often chat about my wedding details and bounce ideas off of each other. They really are just the sweetest bunch of gals! On another note, buy your engagement ring at Wedding Day! We really did our homework on purchasing a ring. There are so many decisions to factor in - because let's be honest, an engagement ring is a huge financial investment. Wedding day has a huge selection of beautiful styles and the ability to customize your ring however you like! My favorite part is their warranty. They have THE BEST warranty in the industry - no annoying 6 month required check-ins, no additional cost, and you're covered for life! Do yourself a favor and visit the ladies at Wedding Day Diamonds in Roseville if you're in the market for a ring. See Melissa, Amanda, or Chelsea. They're all AMAZING!

did a awesome job on my fifth generation diamond ring. Heather stones tightened went above and…read morebeyond.

Do not use Helzberg, I ordered a pair earrings for my wife on the Helzberg credit card, they kept…read morefailing to deliver them, so I canceled the order, canceled the credit card and even prayed a $40 service fee to cancel the credit card now they keep claiming I owe more late fees, interest and service charges for a product i never received and an order i canceled and fees i already paid. Their customer service sucks!

I walked in with my boyfriend, they were very attentive. We saw them greet other guests as they…read morewalked in and quickly, many of the employees would put other tasks down to help others. The employee's do express the hesitation of buying online but say they can order stuff to the store and if we didn't like it we could simply return it or look for something else we liked. I will totally recommend this place I would stay clear of buying anything with a stone in it online since you truly cant see the quality online. I bring my Diamonds in every six months, I'v noticed that going on weekends will tend to lead my 10-20 minute visit to the mall a little longer. So I will say GO DURING THE WEEK!! I've sent out a couple things to be repaired and I have been so Happy with their work! Amazing customer service!! I will always go to Kay Jewelers and I always recommend it. My Boyfriend and I love the team there they are always so helpful and always answer our questions. Sometimes they take a little longer answering them but they make sure they answer the questions with all honesty and with the BEST possible answer they can.

My fave healthy thing to eat is Kay-le. I don't like the taste, but chopped up in a huge salad it…read morefills me up, cleans me out, and keeps me functioning well. I also blend it up each morning with fruit. After all I am quite fruity. But let's focus on jewelry, mmkay. The extremely busy and hectic Roseville Mall is hard to get into - but once you're in here there's plenty of good stores and this is one of the better Kay locations that we've been to. Still very overpriced but really nice employees. It also gets busy in here. I guess people like shopping for diamonds. It's in the north suburbs of Minneapolis. So's your Mom.