They decided to cheat us out on half of our deposit which was $1200. Charged us for a service call on the stove while we were still tenants and charged us 70 bucks for them just to plug the stove in even though that wasn't the issue with it. Also charged us for a deadbolt lock that was already installed on the bedroom door by the previous tenant for $100. Charged us for blinds that were "missing" when they were taken down undamaged and in the closet of that same room. Then charged us a cleaning fee of 200 plus dollars after we spent a week cleaning out the apartment. I wouldn't recommend them to anyone. read more

Mopper-Stapen was alright. They were pretty hands-off, which I guess is a good thing unless you need them to fix something. I lived in a pretty sweet place near Forsyth Park, but it was old and had seen the wear of time. I had my DOORKNOB fall off on my front door more than once, making me unable to leave the house (Christ!). The side panels of my fridge door (where you store condiments and drinks, y'know) was broken off and I asked if they could replace them. What they told me was, "If you were paying a little more for a nicer place, we could oblige, but you're just in that price range where we can't do anything." WHATTT, 'scuse me? I wasn't going to fight over a fridge door, but it was a pretty shitty attitude for property management. At the same time, the people who lived in the place before me had left horrible paint jobs, and I asked them to paint over the walls when I first moved in because I was afraid they'd blame it on me and steal my deposit when I moved out--and they did repaint after three or four calls. I kind of wished I received better treatment since I paid my rent EARLY every month, but I guess that's just how Mopper-Stapen rolls. read more

DO NOT use them. They do not follow thru on anything!!!. They are always out of town. The should be in town doing their job. Push the blame on other agents. The worst property manager I have ever used in my life... He should be fired... I was so glad my years contact was up. I wished I owned more property as I manage my own property now, using honest, caring professionals to assist when needed. read more

What a nightmare. When we moved to Georgia we could not find the right home to purchase and decided to rent through Mopper-Stapen. From day one every step has been full of issues. When we moved in we had to sign a contract agreeing to pay a $50 fine if we miss an appointment. Mopper-Stapen has been an hour late for an appointment and the others they never showed up. I will deliver the owners' mail to their office -only to find it back to my front door 3 months later (not very organized) We were often treated degrading. I will certainly not recommend Mopper-Stapen to anyone. read more

Do NOT rent from them. My experience with this property manager has been horrendous. I am not saying this lightly, do not rent from them (or list your property because they will represent you) unless you have a lawyer on retainer. read more

We have been with Mopper Property Management for almost 2 years and we have been very impressed and satisfied the entire time. Cara is always super attentive and on top of things, and Dicky just gets things done. I would definitely recommend to anyone looking for a rental or a purchase in Savannah and surrounding areas! read more

Like all rental agencies I have experienced in Savannah, they do the bare minimum. If you are looking for an agency to manager your rental, I would look someplace else. They were so slow to respond to a leak in the laundry room that it cause significant water damage to the building and they left the owner with the bill. Luckily we were not held responsible because we reported it immediately. read more

Satisfied is the biggest understatement! We have been completely thrilled with the attention, professionalism and service we have received from Engel & Volkers ( formerly Mopper Kelly). Our agent, Jessica Kelly and her assistant, Lauren have tirelessly worked from the very first meeting we had to discuss listing our home for sale. They had open houses immediately and were positive and helpful throughout both open houses and showings. Jessica always had encouragement, thoughtfulness, fresh ideas and professionalism to boot! She really became vested and genuinely showed that she really cared about the sale if our property. We never felt like we were just another sale to her. No matter how busy, she always kept to her word with communication and commitments. The Savannah market can be a tricky and quirky market, but she was instrumental in helping us keep our dreams alive and maneuvering through a complicated transaction which included the sale of the buyers property as a prerequisite to buying our house! We are in the final stages and should be closing in the next few weeks. No matter what wrench or change was tossed her way, she never flinched and gave us great advice and really listened to us and completely held up our end of the negotiations. We believe in a win win situation. So that would mean both us and the buyers feel that all was done well and we were fair too. Jessica spent the time with us so that we were comfortable and completely in agreement with any and all amendments needed after the original sales offer. The process has been longer than we thought, due to things outside of our control, and due to things that came up with the buyers. Jessica, quickly adjusted to all twists thrown our way and we feel we have gotten incredible representation! We would definitely recommend them to anybody, especially with a higher end price point sale. Kudos to them! read more

I'm writing this review as a courtesy for anyone who is trying to rent from this management company. They're not transparent with the available properties that they have, so definitely press them for more information. On April 4th, my roommates and I sent in our applications for a rental unit and put the move in date for May 1st. The property has been on the market for 60 days, but somehow within 4 hours of me submitting our applications, I got a call saying that I'm first in line for the unit, but there's other renters with an April 17th move in date, so those renters were more likely to get the property unless I changed my move in date to April 15th and pay half of April's rent up front. We felt like they were taking advantage of us and our situation, but we agreed to move the date because this property met all of our needs. On April 6th I got an enthusiastic phone call saying that we got the unit, and that we'd need to get cashiers checks to make the deposit and first month's rent. The bank I use isn't in or near savannah so I made a trip to my hometown to get the checks. On April 10th I went into the management's office and signed the lease and gave the money. Two days later I got a call saying that the house we were planning to move into on that Friday, April 15th, was sold and to everyone at the management company was surprised. So they said we could move in if we wanted for 30 days and then move out, or just void the lease. I voided the lease and collected our checks back, but I can't help but feel scammed since we can't "claim" our application money back. One of the realtor's tried to help us for one day to find a new place, but has stopped texting me potential listings the moment we went to pick up our money. I worked at a real estate and development company for a year in the marketing department, and I know full well that this doesn't happen. You know way in advance about a potential buyer and their plans for the house before going under contract. So this massive inconvenience has left me very infuriated with this company and I feel that they were only trying to collect our application fees. read more