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    Lanier Management

    1.5 (41 reviews)
    Open 10:00 am - 6:00 pm

    Services - Lanier Management

    Property management

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    Laura E.

    They illegally towed my vehicle in the middle of a pandemic after informing me via email that they would not be doing so. I was parked correctly per posted signage.

    Christine S.

    Once again Lanier is following suit with their inability to keep up with maintenance especially in an emergency situation. Our AC unit started pouring water out today7/1 17 around 3:20. I called them and their emergency line. It's 93 degrees with a feel like 99 and our apt is now 88. We have been told we have to wait for the Ac company to access the Ac problem which probably will be sometime tomorrow. They refuse to even bring a window unit! They don't care about tenants well being or the laws. just the money. Update: on June 22 2017. I received the below text from Lanier, in picture! Let me be clear they do not include any utilities so it's absurd that they would even think that they could request for tenants not to open blinds and use fans if they choose to do so. Plus I have black out curtains in my windows also so you don't ever see my outdated and old broken blinds they furnish in these so called renovated apartments. Maybe tens years ago they were updated! They are worried about Appearances, which is a joke, they should focus on the interior more. On top of the message stating "upon a recent inspection", I was never given notice of any coming inspection. Thus violating my rights! I keep records of everything that has happened here, including pictures. About a month ago they sent out emails requesting 5 star Google ratings. I had a very bad review up on them. A one star because after hurrancaine Mathew in October 2016, we were left with a leaking roof and ceiling. The owners response was nothing would be done till he received his insurance money. So no tarp on roof and ceiling wet from the continuous rain. The repair to roof took far longer then it should have and my ceiling went unrepaired until this past month after the roof started leaking again. Plus I was sent an email and told verbally that I would be let out of lease without "breaking" it if I didn't stop complaining and wasn't happy how things were done here! So I had agreed to remove the original review once some improvement was seen. Fair right, So I had. But now we are back to the BS with them. So they now get what they so deserve! I'm also leaving the old review this time. So everyone can reference and see they play games and do not conduct themselves as proper landlords or business owners. I'm seriously thinking it's time to put everything in order that has been ongoing and to date and go to the BBB. Reference to all pictures I'll posted here and on Yelp! I'm giving this company a 3 star rating as I've been living at one of their properties for 1 1/2 years now. Recently Sean Reeder is making big improvements on how things are being repaired and taken care of at this complex. They now have good maintenance crew and repairs and being taking seriously. Plus Sean replies back same day to concerns. My still negative is the past treatment and disrespect from some of the employees including the Owner

    My rims and tires were stolen right in front of the apartment complex. There are no security measures in place here. Do not move here.

    I've lived out in Andover Crossing for 3 years and my car has been broken into twice. The 2nd time, my rims and tires were stolen and my vehicle was left on cinder blocks right out front of my home. My son's car has also been burglarized multiple times. Warning to future residents, the rental office does not care about the residents in this community. Several residents asked the owners to put cameras or security officers out in the apartment complex and they have refused. I was told that my property stolen was not their problem. They also take a long time to make repairs. We spend lots of money in Andover Crossing to live in peace and crime free. Do not move to Andover Crossing. This is not a safe community for you or your family. -Unhappy Resident

    the sink stoppers they are charging me for right there in THEIR picture under the sink

    DO NOT RENT FROM THESE PEOPLE ! ABSOLUTE WORST. my elderly mother rented from this place and had to go into a nursing home the apartment was left spotless (i have pictures they sent a report and are keeping her deposit. for count them 7 nail holes in a 2 bedroom apartment. i cleaned this place. i even replaced the drip pans on the stove which was barley used in the year and a half she lived there. they said it was left dirty. i took the shelves and drawers out of the refrigerator and it was also spotless. they charged for missing sink stoppers and send me pictures WITH the stoppers in the photo. they charged for air filters the last thing i did before leaving was change the air filter. not only did i change it i left an extra one. i literally cleaned every inch of the apartment. they will not return my calls to even discuss anything and will not do an in person inspection with the tenant present. the sceptic tank runs over all the time the smell was a

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    8 years ago

    Lousy customer service not the type of property manager you would want handling your property

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    11 years ago

    Lanier reality is a wonderful real estate management firm that takes excellent care of their tenants.

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    10 years ago

    Lanier Realty has been nothing but professional! Their staff are efficient and friendly every time. Thanks guys!

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    Page 1 of 2

    Ask the Community - Lanier Management

    Review Highlights - Lanier Management

    I have lived at Andover Crossing for 9 years.

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    Frank Moore & Company, LLC

    Frank Moore & Company, LLC

    (11 reviews)

    Before leaving Savannah, my trainer asked me if I was going to sell my home or rent it out. I told…read morehim I was open to renting and he suggested Frank Moore & Company. He had been renting through them for years and spoke highly of them. Once I met Maranda and her team in-person, they were very thorough walking me through every detail. I was a little nervous at first and any questions I had the following few months they were able to answer quickly and assuredly. Ive been renting my property for over a year now and Maranda has been very helpful with my questions and answers quickly and effectively. They've communicated tenant findings and asked for feedback. In closing, I recommend Frank Moore for your renting services. They're efficient, communicate well and are genuine individuals. Rest easy knowing they're doing what's best for you while doing business the right way.

    I am not a reviewer, but this is necessary to save someone else the disappointment and hurt from…read morehaving to deal with this company. The HOA manager (of all people) is incredibly rude and dismissive. My many maintenance requests for ONE thing still have yet to be completed and no follow ups were ever done unless I called. I explain the same issue every time I get on the phone and every time I am lied to about it being taken care of or even about receiving a simple call back. I am not a confrontational person and despite my many attempts to deescalate the tone of the conversation, he still remained escalated and continued to be dismissive and degrading without giving me a truthful resolution different from the same lies I was fed before. I offered to fix the issue myself and was yelled at because 'the property doesn't belong to me'. This is NOT the place to go for any property management needs and I hope that guy has a better day now that his anger has been spent all on me.

    Mia Madison Properties - We look forward to assisting you with all of your real estate needs.

    Mia Madison Properties

    (14 reviews)

    I've recently been working with Mia Madison Properties to find my dream apartment. I reached out to…read morethem on the 25th (a Monday) about an apartment I LOVE. I was able to view the apartment same day and I'm now putting the security deposit down today (28th). Eva has been SO AMAZING throughout the process by making it so quick and easy. She's been so profesional and kind by helping me with any questions I've had so far. I would definitely suggest working with her!

    I purchased a quad and already had a management company for my other rentals but since I bought…read morethis property from Mia Maddison, which the purchase and RE side has been great, decided to have them do management and renovations as well, it just made sense and maybe I would use them for all of my properties if things went well. I saw these reviews but I also have known the owners for years so just brushed it off as just outliers. The phone interview was great they said 10% fee which is normal. After getting a $180 lawn service bill for a tiny yard, I questioned the bills. Come to find out there's an additional markup fee on all vendor services. It was not clearly outlined in the management agreement nor was mentioned in the conversation at all. Through bookkeeping, I was then informed that invoices include a 10% markup for repairs and maintenance under $500, and 5% for amounts over $500. Then when communicating with the property manager that is not the policy, its 10% markup for everything, so even the departments do not communicate well. When I questioned why this fee was neither disclosed nor clearly stated in the management agreement, they responded that it is "standard policy" and not required to be listed. That explanation is concerning. None of the other property management companies I've worked with--including those I currently use in Ohio--charge these types of undisclosed markups. Based on my experience, this is not standard practice, and at a minimum, it should be transparently disclosed. Additionally, the lawn care charges were excessive. The $180 service took me approximately 17 minutes to complete myself with a push mower. Even the new provider I hired expressed hesitation charging $50 per visit, stating that was their minimum. I am also concerned about the decision not to require renters' insurance. In my experience, this is a basic requirement across reputable management companies. Ironically, the one property where renters' insurance was not required is the one that experienced a flood, which introduced a separate set of issues. The handling of that flood and the communication throughout the process were extremely poor. While I was overseas in Germany, I had to coordinate between USAA and the management company myself, which should not have been necessary. USAA had a very hard time getting someone on the phone to coordinate an inspection of the damages. Communication was inconsistent, and I had little to no visibility into the repair status. For months, I did not know whether the unit was still wet or if there were potential mold concerns. There were also significant issues with billing and project oversight. I received an invoice for flooring 11 months after the work was completed. While I understand the vendor may share responsibility, it is difficult to believe no follow-up occurred during that time. Proactive communication should have been provided. Furthermore, I made it clear that my goal with the renovations was to invest in cost-effective but durable, long-term solutions. Instead, the cheapest flooring was installed without properly addressing the subfloor. As a result, the flooring is already showing signs of failure and will likely need to be replaced again in the near future--this time requiring the subfloor to be corrected as it should have been initially. I also repeatedly attempted to obtain a clear and final accounting of all expenses. Despite multiple communications with accounting, I was unable to get a definitive answer, even for known pending invoices. During our final meeting, I was provided with what was represented as the final balance, which I paid immediately via check marked "account paid in full." Despite this, I received an additional invoice one to two months later. I like working with the main Real estate side and investment opportunities but will never go back to having them manage a property.

    Sago

    Sago

    (11 reviews)

    Avoid at all costs. Requires an entire months rent before they even let you see a lease. If you…read moredon't sign they keep your money. They charge for work their own people say isn't necessary.

    In response the all the bs Sago has thrown my way. After talking with my attorney i very much have…read morea case against Sago. But it would be civil court and a waste of time. I do not live in Savannah and they know they can get away with it .. FOR NOW.. Luckily i have 6 years to sue them. Sago has repeatedly refused to show me any vendor receipts(Because they will upcharge the f&^k out of you) even though in our contract it mandates that they must share all information pertaining to how your trust funds are being spent in detail. Pertaining to the zillow charge, they sent me on a wild goose chase to get a refund when they were never charged at all for listing. When it came to the most recent Hvac repair, I caught them up charging, when they did none of the work and refused to show me the vendor Invoice because they know what they did is illegal. Have emails proving the tenant handled the coordination. And when it comes to the tenant that barely pays rent, i told them at the very beginning of my contract, 2 years ago, with them that it is at their discretion choosing a tenant and not to bring anyone to me who doesnt make enough. They have repeatedly displayed unprofessionalism and an unwillingness to abide by their own contract. They will scam you undoubtedly. In addition, that new email they put out stating you can no longer repair your home yourself or hire someone yourself, is to upcharge you even more. Also O'leary's heating and Air are in on it.

    Keystone Association Managers - No repairs needed

    Keystone Association Managers

    (3 reviews)

    Best HOA management company our neighborhood has had - ever!…read moreEverything is running much smoother than ever before (20 year resident), and while they're paid well, we feel it's money well spent.

    This review was removed from their page because they don't want the general public to know the real…read moretruth. How they don't return calls, messages,emails and hang up on residents at HCP. It's sad when the President hangs up on a resident here. Those wanting to purchase in Hoover Creek for recreational boating, resort living or as a rental investment please continue reading. Buying into Hoover Creek does not guarantee you a boating space or an option to rent your unit. There is no RV parking here. There is a waiting list for both that Keystone/HOA Board Members will not disclose to the residents. Several boat spaces remain unoccupied for 2+ years while you are placed on a waiting list. Then there are several boats occupying boat spaces that have been out of compliance with our bylaws and the state of GA, showing signs of abandonment and neglect never touching water for 2+ years but never receiving violations/fine/tow? Receiving parking permits that were issued this year with expired registration. They use these spaces as storage since it's more cost effective for them than a storage facility while you wait patiently for a space. The Board are quick to fine/tow vehicles/vessels within 24 hours but turn a blind eye to their inner circle of family/friends. Veterans are informed to remove their vessel from the dock while family/friends of board members remain untouched for weeks at a time at the dock. Keystone/HOA replied that no fines would be issued to certain residents if they comply only to find out they were fined in increments that's beyond reason. If you go to the office to complain why things are not being done in a timely fashion then you're blackballed from the office. You're not allowed to ask questions. Vehicles sitting for 1+& 2+ years at a time with no visible parking permit not being moved after 14 days it's consider storing while you search for a space near your unit. Once again it's cost effective to store a vehicle here and cancel the insurance than it is to go to a storage facility paying $100+ where you are required to show updated registration and insurance for a vehicle/vessel. Requirements to rent your unit is a two year waiting period after the date of purchase, compliments of an active board member. Then you are eligible to apply to be put on the "secret" list for the HOA to review your application to lease your unit. While other individuals having no limits to owning a handful of units here and others owning several garages. In the same breath KEYSTONE/HOA notifying home owners that they can't separate their garages from there units if they decide to sell. Residents are charged $60 for each amenity card even if it fails to operate regardless of the condition. Board members are more concerned with residents leaving mud on the dock railings than investigating the individual who is tampering with fishing gear at the walkway dock. Receptacles not GFI protected in wet locations giving residents a false sense of security, what a shocker. The Board received a reinforced front door to the office because they felt unsafe while leaving their residents exposed with a failed security gate 24/7 weeks and months at a time with no security guard. While the disable have to struggle to enter the pool house door limiting their access to some of the amenities here. All that the residents want is a communication bridge between us and the Board/Keystone not the gap that we have now. For instance not responding to our portal complaints, messages and not returning phone calls while porch units are at a breaking point of failing, gutters so clogged that the rain is diverted against the windows for months at a time while they say a tech was notified. This is not resort living. This is not fair to the residents who live here full time not part time. Board members make decisions that affect us full time residents while they go home to their permanent homes outside of our community. The grass is definitely not greener on this side of our community gate. This post was removed by Keystone. They don't want the real truth out.

    Garvin Property Management - They rent me and my family the nasty is place waiting on monday Tuesdays going to them with news reporter

    Garvin Property Management

    (5 reviews)

    Janice is the worst property manager (she managed one of my properties). Very unprofessional,…read moreimpossible to get a hold of, does not show the property until tenants have moved out (usually all other companies will start to show properties 2 months before the lease is up). Will never ever do business with Garvin again no matter what the circumstances. They do not even deserve one star but Yelp will not let me post unless I rate!

    A Tenant's Perspective: I Deeply Regret Not Taking Legal Action Against Garvin Property Management…read more -------- A few years ago I rented a property on Waldburg and Abercorn, which at the time being offered through Garvin Property Management. My roommates and I were in Savannah for graduate school and the location seemed perfect for both getting to class as well as work (we were all attending classes full time as well as working in the hospitality industry). From the get-go we thought it was odd that when we came over to the offices to sign our lease. Upon discovering that we were all from cooler climates, we were told that "God didn't mean for his children to live like that" (whatever that was supposed to mean) and were given a lesson on how the bugs that we'll see crawling around our apartment were NOT cockroaches but Palmetto bugs... therefore Garvin wasn't responsible for extermination. The first night after moving in, we couldn't get the oven to turn on when we tried to cook dinner. I called Garvin the next morning and was told that I should call the number on the back of the stove (the manufacturer's customer service line). This turned into about an hour of playing phone tag between the manufacturer and Garvin (there was confusion between the two and Garvin would not call them, despite my requests that they do so). The lovely customer service representative at GE actually ended up apologizing to me for the back and forth, saying that it shouldn't be my responsibility to deal with it. The house always seemed awfully warm during the summer (the windows were painted shut and we did not have a screen door). During the winter months, however, we were unable to heat the house above 58 degrees at night. Where we're from, a landlord legally has to keep their property at least 62 degrees for safety reasons. Apparently no such law exists in Savannah. Sick of having to sleep in hats and mittens to stay warm, we had to call Garvin Property Management multiple times until they sent over a "technician". His expert advice was to set the thermostat to emergency heat. This sent our utility bills through the roof, but was the only way to insure that the pipes wouldn't freeze and burst - which according to our lease we could be liable for. We suspected that the house was not insulated, but couldn't check the attic as it was padlocked. Finally, after one of the multiple visits by Garvin's handyman, the attic was left unlocked. We climbed up and discovered that while there was insulation, it was neatly stacked in the corner... never installed. Confronting Garvin with photographic evidence of the only time we ever received timely response. The property next door was owned by the same woman who held the deed to our house. Damaged by a fire, it sat abandoned the entire time we live in the neighborhood. We were constantly having problems with homeless men squatting in it, which was frightening for us as a household of young women. Repeated requests for a security light to be installed in the alley between the properties were ignored for nearly a year. We would watch men with crowbars breaking through the plywood to get in all the time. On multiple occasions we woke up to discover the contents of our garbage cans spread out all over the alley - someone had been presumably searching for things to sell. We caught people having sex out there. One Sunday morning a crew of men in hazmat suits showed up and removed a bunch of weird, industrial looking material from the interior of that property. I can only imagine that it was equipment for cooking up something illegal. All communication with the homeowner had to go through Garvin in an unsealed envelope, so clearly they were pre-screening everything. There was no way to let the homeowner know how awful and unprofessional Garvin was. Upon moving out, we were told that we'd loose nearly our entire deposit due to an old rust stain in the bathtub. Keep in mind that this entire time two of us were working as housekeepers in $380/night+ boutique Bed and Breakfasts. When dealing with SCAD students, Garvin Property Management has an attitude of "these kids must be rich, let's take them for all they've got". My roommates and I were shocked by the unprofessional behavior and dismissive attitude we were treated with by Janice Breeding and the staff at Garvin Property Management. If you have any integrity as a property owner, please take your business elsewhere. Are you currently a tenant renting from this company? Keep careful records of all interactions with Garvin, take photos, and request all communication to be in writing. If possible, try to find out who actually owns your property so you can contact them should you need to let them know about issues with Garvin. Know your rights as a tenant (hud.gov is a good start) and don't be afraid to reach out to a legal professional. It's been years since I've lived in that city, and I'm still angry about how I was treated.

    Lanier Management - propertymgmt - Updated May 2026

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