David Is a wonderful landlord. Everyone is the office is friendly and helpful. Repairs were done…read moreefficiently. Great company to rent from.

I was trying to find my first house so i went to Doris Thomas realty so they directed me to…read moreMr.David Thomas he was so helpful and patient the house he found for me was perfect big house for my kids a big front and back yard was a plus my kids enjoyed it i would recommend this realty company to everybody they are very reasonable thanks Mr.Thomas.

Before leaving Savannah, my trainer asked me if I was going to sell my home or rent it out. I told…read morehim I was open to renting and he suggested Frank Moore & Company. He had been renting through them for years and spoke highly of them. Once I met Maranda and her team in-person, they were very thorough walking me through every detail. I was a little nervous at first and any questions I had the following few months they were able to answer quickly and assuredly. Ive been renting my property for over a year now and Maranda has been very helpful with my questions and answers quickly and effectively. They've communicated tenant findings and asked for feedback. In closing, I recommend Frank Moore for your renting services. They're efficient, communicate well and are genuine individuals. Rest easy knowing they're doing what's best for you while doing business the right way.

I am not a reviewer, but this is necessary to save someone else the disappointment and hurt from…read morehaving to deal with this company. The HOA manager (of all people) is incredibly rude and dismissive. My many maintenance requests for ONE thing still have yet to be completed and no follow ups were ever done unless I called. I explain the same issue every time I get on the phone and every time I am lied to about it being taken care of or even about receiving a simple call back. I am not a confrontational person and despite my many attempts to deescalate the tone of the conversation, he still remained escalated and continued to be dismissive and degrading without giving me a truthful resolution different from the same lies I was fed before. I offered to fix the issue myself and was yelled at because 'the property doesn't belong to me'. This is NOT the place to go for any property management needs and I hope that guy has a better day now that his anger has been spent all on me.

I've recently been working with Mia Madison Properties to find my dream apartment. I reached out to…read morethem on the 25th (a Monday) about an apartment I LOVE. I was able to view the apartment same day and I'm now putting the security deposit down today (28th). Eva has been SO AMAZING throughout the process by making it so quick and easy. She's been so profesional and kind by helping me with any questions I've had so far. I would definitely suggest working with her!

I purchased a quad and already had a management company for my other rentals but since I bought…read morethis property from Mia Maddison, which the purchase and RE side has been great, decided to have them do management and renovations as well, it just made sense and maybe I would use them for all of my properties if things went well. I saw these reviews but I also have known the owners for years so just brushed it off as just outliers. The phone interview was great they said 10% fee which is normal. After getting a $180 lawn service bill for a tiny yard, I questioned the bills. Come to find out there's an additional markup fee on all vendor services. It was not clearly outlined in the management agreement nor was mentioned in the conversation at all. Through bookkeeping, I was then informed that invoices include a 10% markup for repairs and maintenance under $500, and 5% for amounts over $500. Then when communicating with the property manager that is not the policy, its 10% markup for everything, so even the departments do not communicate well. When I questioned why this fee was neither disclosed nor clearly stated in the management agreement, they responded that it is "standard policy" and not required to be listed. That explanation is concerning. None of the other property management companies I've worked with--including those I currently use in Ohio--charge these types of undisclosed markups. Based on my experience, this is not standard practice, and at a minimum, it should be transparently disclosed. Additionally, the lawn care charges were excessive. The $180 service took me approximately 17 minutes to complete myself with a push mower. Even the new provider I hired expressed hesitation charging $50 per visit, stating that was their minimum. I am also concerned about the decision not to require renters' insurance. In my experience, this is a basic requirement across reputable management companies. Ironically, the one property where renters' insurance was not required is the one that experienced a flood, which introduced a separate set of issues. The handling of that flood and the communication throughout the process were extremely poor. While I was overseas in Germany, I had to coordinate between USAA and the management company myself, which should not have been necessary. USAA had a very hard time getting someone on the phone to coordinate an inspection of the damages. Communication was inconsistent, and I had little to no visibility into the repair status. For months, I did not know whether the unit was still wet or if there were potential mold concerns. There were also significant issues with billing and project oversight. I received an invoice for flooring 11 months after the work was completed. While I understand the vendor may share responsibility, it is difficult to believe no follow-up occurred during that time. Proactive communication should have been provided. Furthermore, I made it clear that my goal with the renovations was to invest in cost-effective but durable, long-term solutions. Instead, the cheapest flooring was installed without properly addressing the subfloor. As a result, the flooring is already showing signs of failure and will likely need to be replaced again in the near future--this time requiring the subfloor to be corrected as it should have been initially. I also repeatedly attempted to obtain a clear and final accounting of all expenses. Despite multiple communications with accounting, I was unable to get a definitive answer, even for known pending invoices. During our final meeting, I was provided with what was represented as the final balance, which I paid immediately via check marked "account paid in full." Despite this, I received an additional invoice one to two months later. I like working with the main Real estate side and investment opportunities but will never go back to having them manage a property.

Avoid at all costs. Requires an entire months rent before they even let you see a lease. If you…read moredon't sign they keep your money. They charge for work their own people say isn't necessary.

In response the all the bs Sago has thrown my way. After talking with my attorney i very much have…read morea case against Sago. But it would be civil court and a waste of time. I do not live in Savannah and they know they can get away with it .. FOR NOW.. Luckily i have 6 years to sue them. Sago has repeatedly refused to show me any vendor receipts(Because they will upcharge the f&^k out of you) even though in our contract it mandates that they must share all information pertaining to how your trust funds are being spent in detail. Pertaining to the zillow charge, they sent me on a wild goose chase to get a refund when they were never charged at all for listing. When it came to the most recent Hvac repair, I caught them up charging, when they did none of the work and refused to show me the vendor Invoice because they know what they did is illegal. Have emails proving the tenant handled the coordination. And when it comes to the tenant that barely pays rent, i told them at the very beginning of my contract, 2 years ago, with them that it is at their discretion choosing a tenant and not to bring anyone to me who doesnt make enough. They have repeatedly displayed unprofessionalism and an unwillingness to abide by their own contract. They will scam you undoubtedly. In addition, that new email they put out stating you can no longer repair your home yourself or hire someone yourself, is to upcharge you even more. Also O'leary's heating and Air are in on it.

Ask for Kelly!! She is AMAZING!!! I got to know her though the home-buying experience and…read moreimmediately I felt as if she was a long-time friend!! She worked weekends and late nights for us- ALWAYS EASILY AVAILABLE!! There was not a single question she didn't have an answer for!! She put in actual leg work to sort though houses to find our dream home!! YOU can tell she LOVES her job just by the way she LOVES and cares for her 'future-home-buyers'!!! I can not say thank you enough- THANK YOU! THANK YOU!: our home is beautiful and perfect for us- everything we wanted!!! We have you, Kelly, to thank for that!!! I highly, highly recommend her to any and ALL future home-buyers!!!!

From the owner: Signature Properties Savannah Selling the best...read more

I live in an apartment building owned by Lanier. They've had 2 inspections of this building in the…read morepast few months. Both times I got a notification of the inspection and both times the people who showed up knocked once and then let themselves in the door without giving me a chance to open the door. Today they were supposed to come between 12-1:30 and they showed up and 10:45 just bursting in the door after only knocking once and not giving me a chance to open the door. I feel completely violated. Not cool.

Maintenance hit my car two months ago and I tried to contact the company via email and no response…read moreafter the maintenance told me to contact them and he couldn't help me though he was a witness. I have had to seek legal advice in this matter.im hoping to have this situation handled immediately once management view the recordings.

My experiences with SouthCoast Properties were both difficult and stressful. I will not be doing…read morebusiness with them ever again. I cannot recommend their services.

I have several properties managed by SouthCoast. They are responsive to requests/issues with the…read moreproperty. I am not one to ignore my investment or my tenants. I appreciate the tenants reporting issues so that we can address them immediately. SouthCoast is hte best property manager I worked with in over 25 years!

Best HOA management company our neighborhood has had - ever!…read moreEverything is running much smoother than ever before (20 year resident), and while they're paid well, we feel it's money well spent.

This review was removed from their page because they don't want the general public to know the real…read moretruth. How they don't return calls, messages,emails and hang up on residents at HCP. It's sad when the President hangs up on a resident here. Those wanting to purchase in Hoover Creek for recreational boating, resort living or as a rental investment please continue reading. Buying into Hoover Creek does not guarantee you a boating space or an option to rent your unit. There is no RV parking here. There is a waiting list for both that Keystone/HOA Board Members will not disclose to the residents. Several boat spaces remain unoccupied for 2+ years while you are placed on a waiting list. Then there are several boats occupying boat spaces that have been out of compliance with our bylaws and the state of GA, showing signs of abandonment and neglect never touching water for 2+ years but never receiving violations/fine/tow? Receiving parking permits that were issued this year with expired registration. They use these spaces as storage since it's more cost effective for them than a storage facility while you wait patiently for a space. The Board are quick to fine/tow vehicles/vessels within 24 hours but turn a blind eye to their inner circle of family/friends. Veterans are informed to remove their vessel from the dock while family/friends of board members remain untouched for weeks at a time at the dock. Keystone/HOA replied that no fines would be issued to certain residents if they comply only to find out they were fined in increments that's beyond reason. If you go to the office to complain why things are not being done in a timely fashion then you're blackballed from the office. You're not allowed to ask questions. Vehicles sitting for 1+& 2+ years at a time with no visible parking permit not being moved after 14 days it's consider storing while you search for a space near your unit. Once again it's cost effective to store a vehicle here and cancel the insurance than it is to go to a storage facility paying $100+ where you are required to show updated registration and insurance for a vehicle/vessel. Requirements to rent your unit is a two year waiting period after the date of purchase, compliments of an active board member. Then you are eligible to apply to be put on the "secret" list for the HOA to review your application to lease your unit. While other individuals having no limits to owning a handful of units here and others owning several garages. In the same breath KEYSTONE/HOA notifying home owners that they can't separate their garages from there units if they decide to sell. Residents are charged $60 for each amenity card even if it fails to operate regardless of the condition. Board members are more concerned with residents leaving mud on the dock railings than investigating the individual who is tampering with fishing gear at the walkway dock. Receptacles not GFI protected in wet locations giving residents a false sense of security, what a shocker. The Board received a reinforced front door to the office because they felt unsafe while leaving their residents exposed with a failed security gate 24/7 weeks and months at a time with no security guard. While the disable have to struggle to enter the pool house door limiting their access to some of the amenities here. All that the residents want is a communication bridge between us and the Board/Keystone not the gap that we have now. For instance not responding to our portal complaints, messages and not returning phone calls while porch units are at a breaking point of failing, gutters so clogged that the rain is diverted against the windows for months at a time while they say a tech was notified. This is not resort living. This is not fair to the residents who live here full time not part time. Board members make decisions that affect us full time residents while they go home to their permanent homes outside of our community. The grass is definitely not greener on this side of our community gate. This post was removed by Keystone. They don't want the real truth out.