Only place not trying to rob me in guilford county I was…read morequoted over $300 for just an oil change at three different auto shops for a 2018 Audi a4 allroad and way higher for my 2023 Audi sq5 This place not only gave me a fair price that didn't burn a hole in my pocket they were able to take both my cars within the week and they let me bring my dog! My dog Bundy also very highly approves of this place This shop is great the staff are super sweet, friendly and HUMAN Thank you Foreign Accents!

Came to this place based on our friends recommendation and one of them is a mechanic…read more First time we came here was for a Buyer Inspection, we were supposed to go to Jeep but they were full for the week and will cost about 4 times more so there was no question to use their service. We're happy with their service. A year and a half later, I needed to have something checked gave them a long list of things. My husband asked me to go there have it checked. Turns out most of the things in my list is fine. They gave me quotes, set expectations and all that. There were no upsell of some sorts. Pretty straightforward transaction actually, I just brought up everything I have questions about. Asked the price for the check up. Have them checked. Asked something I didn't know or understand. I brought my husband to check on everything right after. They were all spot on!!

Classic Imports has been servicing my German vehicle for the past 9 or 10 years. They are very…read moreknowledgeable and competent, and provide excellent service for my vehicle. The staff are capable, professional and courteous. If an issue is identified, they take the time to explain it to me and describe the steps necessary to address it. I would recommend Classic Imports to any owner of a German or other fine imported vehicle.

I was very pleased with the level of service and attention that was given to my car. I have no…read moreproblem recommending the company and each of the guys that took their time to explain and guide me as they checked my car out.

These are some of the best guys around . Great work and great people . In today's world it's hard…read moreto really trust people , but these guys have always looked out not only for the safety of our vehicles, but more importantly the safety of our family. Thanks for all you do guys !

I took my 14 year old RAV 4 (189,000 miles) that was burning a quart of oil every tank thinking it…read morewould need an engine refurbishment. They said there are a couple of things to look at before doing anything that drastic. They fixed it! I have already driven 4 tanks of gas and oil level is still full!! I am new to the area and they earned my business.

EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

I was referred by my son Wesley to Jeff at Womble because he is an honest stand up business and…read moredoes quality work. I spoke with Jeff over the phone about my car problem and he provided expert guidance and took time to help me with all my questions. Very friendly and honest! I really appreciate Jeff taking time out of his busy schedule to assist me! Go see Womble for all your car needs! They are TOP NOTCH!

My college-aged daughter who was in NC for school brought her CRV in because the Check Engine Light…read moreand a couple other indicator lights were on. She called to tell me that Womble ran a diagnosis and recommended an oil change and replacement of three parts related to the solenoid. They said this is a common problem with CRVs. My research suggested that issues with these parts could lead to engine knocking, reduced acceleration, reduced fuel efficiency, rough idling, etc. She was experiencing none of that, and that was conveyed to Womble. My research also suggested that solenoid issues are rare in CRVs, and solenoids can often last the life of the vehicle. I called my mechanic in Pittsburgh, and he said if the oil was low or contaminated, it could trigger the indicator lights, and he would start there before throwing three new parts at the problem. We had Womble do the oil change, but they also charged us over $150 for a diagnosis fee. It's been almost three weeks now, and my daughter has since driven the car 14 hours round-trip with no engine issues, and the indicator lights have not returned. I called Womble to request a refund on the diagnosis fee, which I believed to be unnecessary and excessive since a simple oil change fixed the problem. The owner told me he had documented that my daughter said the engine was making noise, even though I have a documented text exchange with her from that day where she specifically said there was no noise and that, other than the warning lights, the car seemed normal. Then the mechanic who worked on the car told me they "inferred a solenoid noise" based on what they were seeing (How in the world can one infer a noise?? It's either there or it isn't). When I asked for a refund on the diagnosis fee, I was told that they pay tens of thousands of dollars on diagnostic equipment, so they can't work for free, and that slavery was outlawed in the '60s (an ignorant, ill-informed comment that I found highly offensive). The mechanic said I was not remembering our original conversation correctly, but he remembers our white CRV clearly (the car is actually silver). I had my daughter choose this business because they generally had positive reviews online, but I feel she and I were taken advantage of. It is my opinion, and the opinion of my personal mechanic, that they could have determined in just a few minutes that the oil needed to be changed and recommended that we start there rather than incurring additional diagnostic fees.

A big thank you to the staff at Triad Auto! It was refreshing to have a positive experience with…read morean auto repair shop. Not once did they try to upsell me on services that I did not request. (Wiper blades, cabin air filter, or headlight fluid - haha) As a woman, I have always been weary to take my car in for service due to poor experiences at other places in the past. Thankfully, my husband remembered the great service he received from Triad Auto about 20 years ago. My computer / dash on my Honda needed to be recalibrated and that was exactly what was done along with a state inspection. They were reasonably priced and super fast. I neglected to make an appointment in advance but they were still kind enough to squeeze me in and get my repairs done in record time. Make sure to call in advance to make an appointment. Save a little off the top by paying in cash. Great staff and fantastic service. Thank you.

quick and easy and priced very fairly - changed oil and checked all systems - did not any items to…read morebe fixed that didn't need fixing - I trust them completely

Bought a Jeep Wrangler less than 2 years ago. Drove it off the lot, next day engine light comes on…read more Took it back, owner said it was fixed. I asked what was wrong with it. I got the "IDK our mechanics are MOPAR guys no worries". Every 2 months I have a engine light that pops up. I've changed 02 sensors twice, both cam shaft sensors twice, purge canister, and took it to another Jeep mechanic to change out the same thing that I took it back for in the first place. Went into limp mode three times since I bought it...Valve cover and Oil filter housing/cooler was leaking. Had to get a upgraded part, no wonder they have a fresh air freshener in there. Over $2200 in repairs in less than a year. Just be careful, and ask if you could take the car home and drive it for a day before buying. Don't buy anything anywhere without testing everything out and taking it to your mechanic first!!!

My husband and I are first time buyers with BrookBank Auto Exchange, LLC. My husband has been…read morelooking to purchase a very specific model of truck, a 2018 Ram 2500 Cummins with a manual transmission, for the past six months. He finally found one at BrookBank Auto through an online advertisement. The truck looked to be in mint condition and too good to be true. Living in Pennsylvania, almost six hours away, we were hesitant to make the drive. My husband called Jeff and our fears were put to rest. Jeff was completely professional. He was not at all your stereotypical, pushy used car salesman. He was a pleasure to do business with. After placing a hold deposit, we made the trip down to look over the vehicle. The truck looked just as advertised online. There was no false advertising! A mechanic made the trip with us and took the truck out on an extended test drive. Our mechanic looked the truck over (top to bottom, front to back) trying to find a reason to NOT buy the truck. Consequentially, the only flaw was a cracked a/c condenser. Following the test drive, we brought this issue to Jeff's attention. We could tell by his demeanor that Jeff was genuinely unaware of the issue with the condenser. Negotiations were very simple. Jeff was a reasonable and fair man to do business with. The negotiations were complete and the price was finalized before we even left our home. There were no surprises! However, Jeff agreed to negotiate a fair refund for the cost of repair for the condenser. Receiving the refund was no issue at all and timely. We cannot say enough good things about Jeff and BrookBank Auto Exchange, LLC. We would definitely encourage and recommend friends and family to do business with them. We look forward to the opportunity to buy another vehicle from Jeff someday in the future! Thanks again, Jeff! Katy and Nick Kirsch

My 1931 Model A Ford broke down on the very busy Guilford College Road at 6:30p on a Friday. I was…read morein real peril with cars whizzing by. My Haggerty Insurance was able to get these guys out with a rollback tow truck. Micheal was the tow driver. He was very quick and professional. He took good care carefully getting my car loaded on the truck. Once we got to my home he was able with much pressing get my car turned into my garage at the exact location. His service took approximately 25.minutes from start to finish. I GIVE HIM A 10/10 RATING!! Thank you fir all your patience, Sharon Webb. ​

I had a very disappointing and concerning experience with this towing service. The tow truck was…read moreassigned to assist me with my vehicle, but because I had a professional development class, my brother waited for the driver to arrive on my behalf. From the moment the driver arrived, the situation was handled poorly. He came with a rude and unprofessional attitude. He did not greet my brother or communicate respectfully; he simply demanded the key. He also told my brother to move the vehicle in an abrupt way and nearly caused an accident because he was trying to force the tow truck into position instead of communicating properly ahead of time. I had already explained that the issue with my vehicle was the belt, but the driver still attempted to turn the car on. If a vehicle is being towed, there is NO REASON to try to start it, especially after being told what the issue is. His actions could have caused further damage. When loading my vehicle, he also attempted to move it while it was still in gear and handbrake, which could have potentially damaged the transmission. He also made rude comments and uncomfortable jokes about were my brother was standing while he loaded the vehicle , he was incapable of communicating safety measures in a respectful way. After arriving to the car shop the driver also refused to return the key at first and responded with attitude in a very dismissive manner. He eventually gave it back, but only after acting as if he was trying to close the door on my brother... On top of that, my family witnessed him driving extremely fast while towing my vehicle. On the highway, he was going approximately 80 to 90 mph, and even on smaller streets he continued driving too fast. My family was following in a Jeep and could barely keep up with the tow truck. There was no reason for this driver to act the way he did. His behavior was completely out of line in every aspect. If he was rushing to get to other destinations, then he needs proper training on how to deal with pressure, customer service manners, and most importantly, safety when handling a vehicle being towed. Driving way above the speed limit while towing my vehicle and being rude to my brother and my family is unacceptable. I hope you can take into consideration our awful experience when reading this and also provide feedback to him.