Got my car towed in and worked on at Jimmie's. Their drivers and mechanics are great!read more

I needed to get my Excursion checked out before taking it on a long road trip to southwest Florida…read more I talked to Paul in their service department and he said they would work it in. I flooded it trying to start it in the 15-degree weather, called them back and they sent a truck right over for a jump start. I drove to their Michigan Ave shop and left it there a few hours. They checked everything out, got it road ready and had me on my way. Their crew is super helpful and professional. They've won my business from now on!

Had a hole in my semi trailer roof on a Saturday morning the customer wouldn't load my truck till…read moreit was fixed, luckily my dispatch found Big Rigs, they were there within an hour and were able to fix it the right way and fast! The man was almost headed to the lake ( he had to unhook his boat ) Sorry! And thank you!

From the owner: When it comes to truck function issues, you never know when the worst is going to happen. It could…read morebe first thing in the morning, or it could be on your way home late on a Saturday night. Whether you are trapped in your own parking spot or stuck on the side of the highway, being without a truck can be terrible. Well, when you need assistance, there is only one number that you should consider calling. Here at Big Rigs 24 Hour Roadside Assistance, we will be sure to get out to you as fast as we possibly can and help you with your auto repair needs. If the fix is small, like jump starts and tire changes, we will be happy to help you out and get you back on the road safely in no time. If the problem is more in-depth, then we will be happy to tow you to the closest auto body expert who will be able to get your truck into perfect working condition for you. If you are in the Jackson and you need some repairs done today, then simply give the truck repair service experts here at Big Rigs 24 Ho

Locked my keys in my car and JC was quick, fast, and efficient! Didn't leave a scratch on her and…read morewas done in 2 minutes! Great service

I have not had the displeasure of calling this company but one of their employees decided to not…read moremove over when driving in the left lane so someone could pass (state law), when ai proceeded to pass him on the right he began to speed up and once i was in front of him decided to tailgate me I was doing upwards of 95mph to try escape him. He was reckless and scary. You should really consider the temperment of your employees. I cant imagine feeling safe as a woman with that mans help.

This was an insurance p/u call and the company they sent could not load my F250 on his flat bed,…read moremaybe because he was wearing FLIP FLOPS! So I called Phelps and this driver did not disappoint. He was polite, knowledgeable, dressed appropriately, steel toe shoes, and got the job done with no problems. Thank you so much.

Vehicle rolled off the back of their truck and struck another vehicle. company is not accredited…read moreand either lacks licensing or insurance as they would not contact insurance, work with either consumer, and told both parties to "figure it out" stick with a reputable accredited business.

I would not recommend them to ANYONE! Very rude and unprofessional. The guy took forever to get out…read moreof his vehicle. When he finally decided to get out, he was very rude. His exact words were "Turn the wheel BOY!" and "You don't know how to turn the F$&#%* wheel?!" as he proceeded to return to his vehicle and leave. Terrible, Terrible Service and sad excuse for a business.

This guy almost caused an accident after recklessly pulling into traffic, then getting out of his…read morevehicle and swearing at other drivers. Unprofessional and dangerous.

Mark with Spartan Emergency towing got me and my van back to Kalamazoo when my transmission blew…read morejust as I arrived in Lansing. He was a godsend. Professional, fast, and smart. He knew what he was doing and saved my day.

From the owner: Jumpstarts, lockouts, flat tires, fuelread more

great response time for towing and also reasonable prices with repairs in a timely matterread more

requested a tow for my pickup and even tho it was a friday night and they were super busy they sent…read moreme a tow as quickly as they could. Pat was his name and he was super awesome abs friendly. He got there had my truck loaded and on the road in about 30 mins or less. The ride with his was comfortable and easy good conversation. I would recomm Jimmies towing when they need help and Pat would be my go to guy!! Thank you again Pat for ur awesome towing services!! They accepted my AAA with no issues which was nice!! very valuable with price!

Efficient, honest, and reliable service. 100% quality…read morework. Staff is wonderful and friendly. Owner Bill Hewitt is the best!

Can't believe I'm on here reviewing an auto shop but WOW do they deserve the praise. Quick service,…read morequality work, and genuine customer service. My car broke down and got towed, I came into the shop desperate to figure out what was wrong with my car two hours before they closed and they diagnosed, sourced the parts, and serviced it quickly and at a extremely competitive price! As a women, it is hard to trust auto shops as they tend to take advantage price wise. Vision on the other hand is hands down the best experience I have ever had involving anything to do with my car. The gentlemen working were respectful and kind. I recommend this auto shop to any and all.