*Note: I haven't received carpet cleaning services from Heaven's Best, but I feel compelled to…read morewrite a review as I have, at 10:00 am, already called over ten carpet cleaning companies in the surrounding areas seeking services this morning. Of those, only three companies answered my calls, and those who answered sounded irked and/or did not have a schedule of availability on-hand and would need to return my call later in the day or early next week (what!?). Bret Wooten of Heaven's Best Carpet Cleaning immediately answered my telephone call this morning and was patient, kind, and understanding as I expressed my needs and concerns. It was a relief to finally speak with someone who did not seem hurried or irritated that I was needing to use their business for services.. Heaven's Best Carpet Cleaning is not located in Boone, NC, but the company does service this area with some notice. His next availability for my needs is not until early July, so I am unsure if I will be able to wait that long. If so, however, I will certainly schedule an appointment with this company. I feel genuinely compelled to write this review and mention the top tier customer service I received on the phone this morning. If you are seeking carpet cleaning, I highly recommend calling Heaven's Best.

From the owner: Serving all of Catawba County, Heaven's Best is a company you can trust. Our cleaning technicians…read moreare clean courteous, knowledgeable, trustworthy, and prompt. We take pride in our work and realize customer satisfaction is critical to success. Our services include residential & commercial carpet cleaning, upholstery cleaning, wood floor cleaning and polishing, tile and grout cleaning, spot and stain removal, fabric protection, and minor carpet repair. Our customers tell us we are the best carpet and upholstery cleaners they ever used. At Heaven's Best we believe in providing McKinney honest value and exceptional service at a reasonable price. AND its dry in one hour! Heaven's Best Carpet and Upholstery Cleaning of Catawba County is an independently owned and operated franchise of Heaven's Best Carpet Cleaning.

Outstanding service. Carpet looks great. Quality of work and value are best in the area Look no…read morefurther.

In my opinion, no other carpet cleaner has ever surpassed this company in their quality of work and…read morethe satisfaction they provide. I thought my carpet was ruined, but after Wayne's crew performed their magic, the carpet looked absolutely brand new! And it stayed that way as long as I kept the dogs off and did my part by vacuuming regularly.

Alberto did an excellent job cleaning our carpet and hardwood floor. He is very knowledgeable and…read moredoes not mind giving you information about the cleaning process.

After having our household goods refined fro storage, I asked Green Team to clean our mattress box…read moresprings & several chairs. I've used them several times before & again, they were fantastic! The deodorizers they use & professionalism is great. I'll continue to use them! Highly Recommend.

Greg Reed returned my call promptly. He showed up on time. I was in a rush for a special event and…read morehe cleaned the carpets, the hard wood floors and even the furniture thoroughly!! The price was fair and I insisted he take extra. My home was ready and still smells lovely. Highly recommend. It's a family business Greg's daddy Charles started. Remarkable man...RIP. Greg will service into Hickory too. Awesome service!

Prompt service and does a great job with hard to remove stains in your carpet. Price is competitive…read morebut for the service it's a great deal. My family and I have been using this company for years

I left three messages in three days and can't get a call back. Disappointing because they came…read morehighly recommended.

On tImes,courteous and professional . Mindful of your home and possessions. And best of all, he…read moredid an excellent job at a reasonable price.

Reeds was Referred to me by my Realtor , I sure am Glad he did , They showed up Right on Time ,…read moreCleaned up this 3600 Sq. Ft. home by 3:30 PM and It Looks FABULOUS , The Crew of 3 Ladies and a Long Time Reed Employee went RIGHT to work , Picked up after themselves as they went , even moved furniture around to get it RIGHT , In this Day of Millennials who are too lazy to do work much less GREAT Work , My Wife and I are Over the Top Satisfied . After we sell and clear the house of Furniture I will have them back to do a Final Clean for the Next Owners ! If you dont use Reeds You are Dumber than a Bag Full of Hammers !!! Nuff Said .

Had to select a star in the rating section in order for the Post Review down below to be an option…read more They were good at first for the last couple of years that I would have them clean my carpets. Larry is the carpet guy who always cleaned my carpet and I give him Kudos for always being so nice to me. I cut ties with them on June 11, 2018 b/c I was told the time was 9am for arrival time. After 10am and no one showed up, I called Reed's and inquired about them being late. They told me they would be at my home between 11:30- 12:30. I specifically do not recall being told this time frame. I would not have gotten up so early waiting on them if I knew they were coming at this time frame but I was told two weeks ago 9am. I talked to a Michelle who turned out to be very rude and unprofessional in her words to me. She would not do anything to fix the issue of being told the wrong time. She suggested to me that she could give me names of other businesses to clean my carpet. Well, I thought this was very unprofessional to be told this. Then Michelle had a nerve to hang up the phone in my face. Now is this a professional way to act? They are not hurting for business. Anyway, I called back and sent a message to Michelle that she cost the company and bad rating on reviews. No customer deserves to be treated this way. So take my advice, find another carpet cleaning place of business. Tina Dula June 13, 2018

if I could give no stars I would. They first came in the house and tracked in a ton Of grass and…read morejunk. They were having trouble getting the water to work in one of the sinks so they tried hooking it up to all of the sinks and scratched up both of my faucets, then they attached it to my washer to get water and did not connect it back securely so it leaked all over my floor and I had to pull the carpet up in there. What a disaster. They were rude too.

They are coming back out to take care of the issue. Thank you Stanley Steemer. Much appreciated mread more

I highly recommend these guys ! they did an amazing job at a…read morevery reasonable price. They are professional and delivered a great service.

From the owner: Let Absolutely Clean give your home or office an immaculate clean you won't believe. We offer…read morecomplete janitorial services to clients in the Hickory, NC and surrounding area. As a family owned and operated company, you can count on us for reliable, honest and professional services. We're also your carpet cleaning specialists-your carpets will be like new again! We offer window cleaning, carpet cleaning, floor cleaning, carpet protectors, water extraction. We use a truck-mounted system to ensure a better carpet cleaning. We have more than 25 years of experience and references are available upon request. We guarantee your complete satisfaction! Give Absolutely Clean a call today for your free estimate.

I am also emailing the Corporate Office since the Gastonia location does not seem to be committed…read moreto customer satisfaction and customer service. We utilized your services on 08/13/19 order #175216 for our master bedroom and they upsold us to spend $400 instead of what we originally wanted done, but ok, we're suckers, I guess. That left our floors looking dull and dry and stripped. So, we contacted SS and they send the same guys out on 0817/19, order #175467 to do something, which honestly, it did work. We noticed what looked like water drops in our living room where the guys had gone through to get to our bedroom as explained above and that weekend, I did my usual cleaning by sweeping and I had intented to mop to get up those dried water spots on my hardwoods....except they wont' come up! I've gotten down on my hands and knees trying to scrub, but nothing is working! So, we report this to the Gastonia location who has refused to come back out to rectify this situation. Something about it had to be the same guys, Brian the "Manager" said. What a crock?!? You didn't clean up your mess and now I'm stuck with this until YOU are available? Now, it's been 3 weeks and I'm LIVID! NO............I don't want the same guys back at my home EVER! NO....I'm not going to take time off of work to meet you! We have been MORE THAN PATIENT WITH YOU PEOPLE! I honestly can't understand why I'm reaching out YET AGAIN for you to fix what you've done! Brian? Do NOT call me! IF ANYONE ACTUALLY DOES CARE, it had better be a District Manager or someone higher who actually gives a crap. I spent $400 for 1 room and ya'll can't get it right?!? I'm blasting on Facebook, Yelp, everywhere because this is crazy and I've had it!

Only took them about 20 minutes to do 3 rooms (I only had them do a small part of 2 rooms but of…read morecourse they charged for 3) they also left me a nice oil spot in my new driveway ... Didn't even get the stains out where we needed out (whole reason for calling) nor did they really even try..... BIG WASTE OF $$$$$ Now we'll have to call someone who cares about getting it clean.........