We purchased a home that had outdated flooring, and we knew this was the first thing we wanted to…read moretackle so we contacted Gianna for a quote after word of mouth recommendations. They were able to get us an appointment in their showroom, which was packed with options. They came out same day to take measurements and provide us with a quote. We ended up finding a nice LVP option that worked well with our house. The install team was scheduled quickly and finished the job within a few days. The install team worked efficiently, were kind and cleaned up after themselves. LG Kramer really took the time to make sure everything went smoothly. Even after a year, we are receiving great service. Recently we chose to update a bathroom vanity, which left a gap in the flooring. We called and asked if they could cosmetically fix our section and sure enough they had an installer out here quickly and we are back to new. So thankful for Gianna's warm heart and the amazing crews they have helping their clients.

I had LG Kramer install vinyl planking in our master bedroom. They removed the wall to wall…read morecarpeting and moved our furniture. Best 3 competitors in price by almost $1000.00. The installer was really great. We are very pleased with the project from start to finish!

We had a rocky start with this company, but the manager made it good in the end…read more The scheduler really messed us up, setting up a firm appointment for an apartment carpet that we relied on with an incoming tenant. He called the day before the install, but acted as if he'd never heard of us and offered a date in the following week. When I explained he had already scheduled us and we had a tenant moving in, he effectively shrugged, admitted that he did schedule us, but said he never set up the job, so... nothing. Our problem, not his. I complained in a email to the manager, who confirmed that this happened exactly as I said, and she squeezed us in on the originally scheduled day. This created a LOT of disruption to my business and that maddening attitude of "who cares" from the scheduler didn't help things. But after all that, the manager was accommodating and made it right. Can't really recommend them after that, but if you're doing a Home Depot install in the area, this the company you'll get. It's not like you have choices. My suggestion is to work directly with the manager and confirm everything the scheduler says with her, when he says it, exactly as he says it. Then somebody who cares will be aware of the job and you'll actually get your carpet installed.

Two guys arrived four hours late. Took them into well into the late evening to finish. Noticed…read moreparts of the carpet weren't tucked! Thomas in customer service is a JERK! One of the guys might have taken valuables!

I had never heard of Richard's until I saw a review and it made me call first , then stop by to…read morehave some area rugs bound . Wow ! I was shocked ! Prettiest & best selection this side of Sarasota plus great service and it's local ! The results were exceptional and the price more than fair !

Re-did 2 bedrooms with a middle of the road carpeting. Abby was great to work with and treated me…read morerespectfully. Their pricing was $500 below another retailer who was selling me based on remnants to get the price as low as Richards. I wanted an upgraded padding as well as thresholds. The installer was efficient, on time and pleasant. He moved all the large furniture pieces and put them back--not a scratch! The only reason I gave 4 instead of 5 stars was that the installer refused to lay a wood threshhold and hide tv cables under the closet rug. Also the upgraded padding was not installed. With 2 trips back, I got my threshhold (which I bought and stained) and the cables hidden. The padding issue would've meant tearing up the entire 2 rooms of carpet. We agreed on a rebate, but I would've been happier if I'd gotten my upgraded padding as requested. Miscommunications, but still happy with the rooms. Thanks Richards' Warehouse!

We can't say enough good about Bob's carpet! This is the second time we've used them, once on a…read morerental, now on our home! They are so professional! They insist on coming out to measure which we dearly appreciate, they offer you carpet and don't try and sell you on the most expensive, they do excellent, excellent work, both houses we were so impressed! They take up the old and take it with them and put down the new, vacuum and clean any mess they made. We will use them again and again!

The manager was no where to be found when I came in with a question The salesman was trying hard…read moreto help but couldn't get a hold of her !! I left because I wanted to talk to her but she was not responding ! Management is terrible ! There were also bugs everywhere ! I took my business elsewhere .

I had Chappies removed my tile and carpeting and install Luxury Vinyl with new baseboards. The job…read morecouldn't have gone better. It was done on time with limited mess from the tile removal. The finished floor and baseboards look great. I highly recommend them.

We had a great experience with Chappie's from start to finish. Cesar helped us select a great…read moreflooring option (LVP) based on our budget and needs. He is patient and provided professional and thoughtful options. Cesar also provided the required details to our condo complex that met the requirements for sound management. Cesar was always on top of the details and was a great resource as we do not live locally full time. The installation was on time and high quality. The price is fair and in line with other vendors, and is well worth it as the flooring we got is beautiful and exactly what we hoped for. Thank you to Chappie's for a wonderful experience and beautiful floors.

Flawless from start to finish with fair pricing. Trent has been a great help with choosing the…read moreright floor. I loved the variety of flooring they offer. We couldn't find the colour we wanted anywhere else. The installer Alex finished it off with amazing prep work and a perfectly laid floor. Can only recommend these guys. Big thank you.

Keith has some very inexpensive options for great high quality flooring and he has the expertise to…read morehelp you find what you need and install it the right way!

Have had several jobs done thru showplace. Be patient and never expect a deal. It took us…read morepersonally 3 years to complete several wood floor and tile projects, that we felt should of been done in 2 months, but this is florida and since they could get and match the high end wood flooring, we didnt have a choice really. A lot of remeasuring, rebidding and the longer we waited, the higher the price went, so 3 years later with covid . .blah blah blah it was approx 2600 more for entire project. Just our experience. Everyone is super nice, however organization and planning is very laid back. Be prepared to spend a lot of time. Now if you have cash and want to charge your purchase, maybe there will be more of a take charge and get it done approach. Vlad the new tile guy was amazing and so proud of his work. The wood floor installer has worked On our floor each time a room or section is completed . .( $4,000 per room dont judge)

Completed my bathroom tile but with different tile than I chose on display. Very plain and boring…read more I way overpaid for something this dull. I thought I was getting what I was shown but only getting the plainer version for higher price than other estimates for more.