I came to this location to get some Social Security stuff done…read more On a cold and VERY rainy Wednesday I sent my husband to this location at 11:30pm to get me a number. Then I drove from work to this SSA Location, i got there around 11:45pm. They called my number by 12:15 and I was out of there by 12:25. We first thought this was going to be a long and painful process, but it was fairly simple. I would give yourself an hour at the SSA. The person assisting was really nice and helpful. He was also very quick at getting everything into the computer system. Wednesdays they close at 12pm! SO you want to be in the BUILDING no later than 11:59! they wont let people back into the building if you step out!. They are very strict about closing time. As long as you're in the building before the door closes, they will assist you. Don't forget to check into the computer for a number

If you need to visit this or any other branch of the Social Security office, please try to make an…read moreappointment. Upon entering this office, the very friendly security guard advised me that an appointment was required to enter the building and that no one would see me without one. The guard handed me a card with the number to call to make an appointment. I did not have an appointment, so I left and sat in my truck, trying to make one by phone. I dialed the number on the card the security guard gave me. I received a recorded message that they were busy and it would be many minutes before an agent could assist me. I waited, waited, and waited some more. When the waiting time hit thirty minutes. I was done, frustrated, and left, never having asked any questions about my issue. I'll try again sometime. For now, time to have lunch

Truly Above and Beyond We attended an autism awareness…read moreevent at Montebello Fire Station 55, and I can honestly say it was one of the best events we've ever been to. They went all out with decorations. It was clear they put real time, effort, and heart into making everything feel welcoming and special. It honestly stood out compared to other events we've attended. Clean, Organized and Welcoming Space The station itself was very clean and well kept. They opened up both their main entrance and their outdoor area (which felt like a spacious side/back lot), giving families plenty of room to move around comfortably. Everything felt organized, safe, and inviting. Firefighters Who Truly Care Every firefighter we interacted with was incredibly kind, patient, and genuine. They went above and beyond with my son. He tends to be repetitive, but not once did anyone seem bothered. In fact, they welcomed him with open arms (literally, he gave lots of hugs!) and treated him with so much warmth and respect. You could tell they truly cared, and that meant everything. My son felt so special, and he hasn't stopped talking about it since. Quiet Room One of the most thoughtful touches was the quiet room they set up inside (in what looked like their break room, kind of like a mini home theater). My son was one of the first to use it, and he loved it. It was calm, clean, and a perfect reset space. Later on, other kids started using it too, and it was amazing to see how helpful it was for everyone. Fun Activities for All Ages They didn't just host an event, they created an experience. The kids got to participate in a hands on activity/training that was adapted for different ages. My 2.5 year old nephew and my 11 year old son both enjoyed it, which says a lot. They also gave out snacks, treats, and prizes, which made it even more exciting for the kids. A Lasting Impression What really stood out to me is that this wasn't just a one time interaction. We had seen some of the firefighters 2 weeks before at another event, and one of them actually recognized my son. That kind of genuine connection is rare and so meaningful. Parking and Accessibility Parking was in the surrounding neighborhood, but it was surprisingly easy to find a spot even during the event. Overall Experience This event brought together families from all backgrounds in such a warm, positive, and lively environment. You can tell they didn't just "host an event"...they truly cared about making it inclusive, thoughtful, and memorable. We're already planning to come back and drop off some treats for them as a thank you. That's how much this meant to us.

Honestly they are the kindest fire fighters I've ever met! I definitely want to come back with my…read moreson again! I went for the Autism Awareness event and they were so kind to my nephew and it's really hard to find people that actually listen and care for kids who have autism. Everyone who wants to visit a fire station should come here! They were so kind I'm thinking of making cookies and maybe banana bread to take them for the appreciation I have!

HORRIBLE SERVICE.. the male cadete was very nice and patient, he got all my information down that…read morehe needed.. sadly he doesn't speak Spanish. We waited here for 1hr and a half, we were told that the person who was going to help us was on their way to the station.. there were NO POLICE OFFICERS IN SIGHT. NO ONE IS HERE TO HELP IN THIS OFFICE. HORRIBLE SERVICE!!!

Completely useless police department I have a minute order for custody and they refused it and…read moreforce it and they were extremely rude. I asked to speak to a supervisor and never spoke to one they claim there was one there, but I wasn't there, so I don't know if I can give them a zero I would. This is the worst Police Department to ever exist. Completely useless.

The case workers and others I've dealt with who work here are pretty decent, and genuinely seem to…read morewant to help. Props to all of them. I would rate this organization five stars, but will have to reduce it by two due to the antagonizing, enraging messages they play while you're waiting on hold.

I was very disappointed by the attitude of an older female staff member in the first-floor lobby…read morewho spoke Mandarin Chinese. She was extremely impatient, dismissive, and rude during the interaction. As taxpayers, we expect public service staff to treat people with basic respect and professionalism. I was honestly shocked by how poor the service attitude was. I hope management can seriously review this issue and improve staff training and supervision

Best advice is to go to a different office. If you have to go here, make sure you double check…read moretheir input especially if you're newly being assigned an SSN. These people managed to screw up not once, not twice, but THREE times my husband's social. First, they left out the apartment number in our address. Second, they misspelled his middle name. THIRD, which we didn't even find out until filing taxes, they inputted his DOB wrong!! It's like they didn't have MULTIPLE forms of identification showing his accurate spelling and birthday. we all mess up, but mistakes to this degree this is just NOT the job for you. they should consider doing some serious rehiring at this place... and evaluate their literacy.

Lots of free parking. You need to make a appointment to be seen. So you need take two trips…read more They can help you make a appointment in a different city. If you live in a different city they will not service

Kind, quick and efficient staff. They were able to provide my benefit printout quickly and without…read moretrauma. I'll never use the Montebello office again!

New location, clean and pretty straight forward if you make an appointment…read more You get a code and once you walk in at your appointment time, you just grab a seat and wait to be called by the TV prompt. There is someone in the front that can help you with your needs and questions. My visit there took a total of 15 minutes and I was done. Entrance is in the back not on main street.

Horrible the lady at window number 5 is scrolling on her phone while I wait for a cashier oh her…read morecoffee is so good. And her and window 6 is just talking and I'm waiting on a card to be reprinted and they not calling anyone. They just talking so I'm leaving instead of getting what I needed because they lazy

I had a great experience speaking on the phone with Catherine Lopez she was very kind and helpful,…read morehelping me out on my casework. She was very patient and very professional. Didn't make me feel nervous talking to her 100% i recommend her for any help

I HAD to visit this office to get a copy of my birth certificate to obtain a Real ID card at the…read moreDMV. The process was very smooth and organized as employees, beginning with the uniformed security guard, provided very clear instructions on what to do. All of the employees I had contact with were very helpful and friendly. The wait in line was approximately 30 minutes, as there were 25+ people ahead of me. Once inside, I received a copy of my birth certificate within two minutes. Service was VERY efficient. The cost to receive a copy of my birth certificate was $34.00, plus a $1.75 fee for paying by debit card. Tip: There is a free parking lot to the rear of the location. Tip 2-This is one of a limited number of offices to assist you if you need a copy of your birth certificate, marriage certificate, or death certificate, as long as your incident occurred in LA County.

Super small location and fast!…read more I was able to obtain a copy of my documents in about 5 mintues, I checked in and filled out the questions I needed to. Then waited till I was called and verify and paid what I needed to. Quicker option for me than Norwalk location. Staff was helpful and friendly. I was on my merry way.