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    Arcadia City Hall

    3.4 (11 reviews)
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    Great service in the building department. The easiest place to pull permits. Their staff is the greatest, they have really good service!

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    IHSS Ops II El Monte - On hold for an hour just for the representative to raise her voice at me, not fully explain & ended with "did you understand me now"

    IHSS Ops II El Monte

    1.5(21 reviews)
    4.9 mi

    First of all, county employees are so rude as always. They're always in a rush to answer your…read morequestions but lack timeliness when you wait for hours before being called. Social workers never return your calls.

    Still struggling to be heated or get some help.Its so frustrating and heartbreaking that people…read moreworking there are so mean , cold , callus abuse their power ,by screaming ,yelling on you,you wait on phone for 90 minutes to get some information and they hang up on you on less than ten seconds and you are at the same place where you were before trying to call them .Instead of getting help you get more frustrated , lost ,do not know what to do next and from where or how you can get needed help .Ihhs was not like this four years ago.I have 40 years of dealing with Ihhs experience.People were there to help you , return your call, pleasant to call you. I do not know where all that disappeared After Ihhs opening after Covid I do not how many I calls I made to them .I was told you have to redo and reapply for Ihhs benefit .If not more I applied at ten times for it, took screaming and yelling of social workers , any help or advise you want they will scream that is not their job.Their supervisor will never call you back.They will make you literally cry and helpless and things are getting worse every day .I feel my job is only try to please them ,call them dozens of time with never getting call back.Throw you out from program without your knowledge and you find it out as surprise.Their lies why they threw you out from programs and telling their superior that they will contact you for which you wait for weeks,make dozens of calls with no success .Feel like killing yourself than calling them .They are so high headed and drunk in their power.They know they do not have to answer any one , no one can touch them because they are county worker.After long abuse from them I did write finally to sentiments with the hope of some help,until I know in next 1-2 months of outcome I am miserable , suffering,without any help.This is Ihhs last worry , they do not care

    Arcadia City Hall - publicservicesgovt - Updated May 2026

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