Kai is all about personalized service (does what he says he will do) with the highest quality water…read more- have had guests say "WOW, this is good water'; he even will put the 5 gallon jugs on our rack versus leaving outside or at the end of the driveway like our neighbor's service! During a summer holiday weekend, we ran out and he made a special delivery 'on the house' so we would not be out over the long weekend. Go with the big national brands if you want to be an account number and log into another portal/ordering site vs a quick text; go with Kona Kai if you want personalized service, value, & the best quality water! THANKS KAI !!!

Kai is the nicest guy! It's always great to see him…read more He delivers great water and on time, he even comes through in a pinch. The price is great, he runs a good business. Very professional and good value. When I was looking for a water delivery service, he was the only responded immediately. The other 5 took a week to respond. He is 5 star service and I highly recommend him.

As of today, price of water is 40c per gal. Claudia is very…read morenice to talk to. The store does have AC and lots of fans. They don't sell replacement caps. They offer their customers carts to help load the water jugs into your vehicle. Each time I come the spots in front are taken however a very minimal walk to the front door.

Hands down the best place to get water a total neighborhood gem. Highly recommend the great tasting…read morewater and best customer service.

Best service in los angeles! Gary is the man has been in the community long time and serves the…read morebest water. i get Alkaline only from here he has the most up to date filters and the best customer service. water is essential and don't skimp out get the best you deserve

Garik is a very nice guy he is very professional and very friendly anytime I go to his store he is…read morealways nice and polite and he has really good stuff in his store I wanna wish garik the best and good luck keep up the great work you are the best

Always helpful and the water always taste clean and fresh. I highly recommend this place.read more

The owner is super sweet & helpful! As soon as I walked in she greeted me and helped me fill my…read moregallons of water. She also rinsed and cleaned out my water gallons before filling them up with water. The place is really clean!

I have had several occasions to contact the SGV water customer service department, regarding…read morebilling and name changes, after one of my parents passed. Every time they have been courteous, helpful and prompt.

They need to move to paperless billing…read more We have a few business accounts with SGVWC. They do not offer paperless billing. I've confirmed that they mail the invoices LATE so that by the time they arrive in the mail they are past due. The available auto pay option is useless for companies that require invoice approval prior to payment. When I told customer service about the late billing issue they instructed me to send a request via email each month for a copy of our bill so we can get it on time. I did so, and unsurprisingly, they don't respond. We use several utility suppliers, all of which offer paperless billing and convenient online access to our accounts. SGVWC is the only exception.

Double drive thru is awesome, the only water place I know that has it. Never waited longer than 1…read morecar ahead of me. Price is reasonable, it's now 40 cents. Cash only. There are cheaper alternatives but they're far. The employee will fill your containers. Other spots I've been to in the OC, I had to fill them myself.

The best thing about this place is the drive thru! Can you believe, a water refill drive thru. No…read moreneed for parking or carrying heavy water bottle. The guy at the place doesn't talk to you at all and everytime we go there, he is always on the phone. Like, always. It's not rude or nice, it's just a very efficient transaction. The price and hours are clearly taped in front of the store. Everything looks clean. Sometimes we come by 30 minute before closing time and he has closed one side of the door, so make sure just go in and see the other side. It's not very visible to the main street but they are open! A little pricey 30 cents a gallon but I think that's just the normal price now.

Nice kid staffing the place. Happy to help, happy to explain everything and even helps you to the…read morecar. Need water? Blue is the place to go.

*Risen Brian on Blue Planet*…read more What an incredible water store. Been to a handful of others but this is hands down the best in town. Water is not just water and Blue Plant has great fresh tasting h2o. The store is very clean & tidy which means everything when trusting someone's water source and maintenance. Brian is super helpful and friendly, and quite busy too because people come pouring in & out quicker than a flowing faucet. I've been recovering from surgery and can't lift anything over 10 lbs for another month :( 2 gallons of water weighs 17 lbs. Blue Planet provides carts on wheels to transport bottles to your car. But didn't want wifey to carry the load again. When Brian overhead us he quickly asked where our car is parked then asked us to pop open the trunk. He loaded up the car in less than a minute...then rushed right back inside to assist other customers. Talk about amazing customer service for a $2+ purchase. Their prices are standard: $0.50/gallon Reverse Osmosis $1.25/gallon Alkaline Brian offers full-service to everyone, which entails lightly rinsing out your bottle(s) and filling them up...then sealing the spout with elastic plastic so nothing spills out. They sell all types & sizes of non toxic plastic bottles and glass bottles too. I have two 1 gallon bottles & one 2 gallon bottle with a spout that I've purchased in the past elsewhere. But if & when more is needed, I'm giving Blue Planet more of my biz. Even though I don't live within a close proximity, I try to incorporate visits here when in the area, because their customer service is outstanding and it's one of the best water stores on Blue Planet earth.

Great company and great service. I would recommend Radiant Soft Water to anyone looking to install…read moreSoft or De-Ionized water to their home.

Thank you California Water for coming out Mike call Representative five stars great customer…read moreservice. to the crew that came out as soon as they could Raymond and the big truck I forgot the other guy's name thank you guys for coming out on a Saturday and checking it out fast work California Water I'm giving you guys five stars for the great customer service once again thank you California Water great customer service all the way around I couldnt appreciate it more

I know a lot of people have had a bad experience. But this review is to my experience. Yesterday,…read moredue to the high hurricane winds we've been having, a tree fell in our street and it hit one of the power lines. And our electricity was out. Edison r addressed the situation and we got our power back in 15 hours later. We're very grateful for their hard work, especially during these critical and difficult times.

We had our power shut off last week and had to put in a new part. the guy who came out to turn off…read moreour power said to just call them and they would turn the power on so that is what we did. while they did a good job turning the power off they didn't turn the power back on. it's been 8 days now and we went to there call there and emailed them but they still haven't came out to turn it back on.