Awesome shop with very friendly staff. The store itself is clean, well organized, and has a great…read moreselection of guitars at really good prices. Alex was especially helpful, answering my questions and offering useful feedback. The manager was also very kind and helpful with questions about different items. I had a great experience overall and would highly recommend this shop.

Best pawn shop in town! I went in last week to get some jewelry with my husband and Jonathan was so…read morehelpful! He answered all of our questions and was so knowledgeable about everything on display. We will definitely be back and will recommend to all of our friends and family. Keep up the good work!

Jessica was my girl when I walked into Posh Pawn Shop. Why? Because she had a smile that glowed…read morelike the sun. She was extremely helpful, pleasant, and professional throughout our visit. From the moment we began working with her, she made us feel comfortable and welcome. There was never any pressure, and she took the time to anwer our question and assist us with kindness and patience. What stood out to me most was her personality. She truly shined like a star in the sky, and her smile beamed throughout our conversation. it is rare to encounter someone who can make a simple business transaction feel so warm and pleasant. Employees like her leave a lasting impression and are a wonderful reflection of the business they represent. I hope she knows how much her kindness and excellent customer service were appreciated. Thank you for such a positive experience. I would like to express my sincere appreciation for the wonderful service I received at Posh Pawn Shop in Claremont with Jessica and the Manager in the store. Thank you both for a honest experience. May God rain many Blessings on you both, in Jesus' name, Amen! Sincerely, The Thompson's

Adrianna was very friendly and helpful. It does not take very long to get through the process and…read morethere store is very nice.

The manager and staff are super friendly and helpful they make you feel like family. Got a great…read moredeal 70% off the jewelry here is so Beautiful.

My husband purchased a ring for me for Christmas and it was too large. We took it into Zales to get…read moreit resized. When we entered the store all the associates that were not already assisting someone greeted us. We ended up being helped my Derek. He was super friendly, professional and efficient. He explained the entire ring resizing process with us. Showed me what to bring with me as far as paperwork in case my husband is not with me when I pick up the ring, being he made the purchase they could look him up with ID. I was promised in two weeks my ring would be resized and completed and I got it back less that that. I believe it only took a week and a half maybe. It was super quick. Picking up my ring was a breeze, luckily we were able to get Derek again to assist us. I only said Luckily because its nice to speak to the same people that helped me in the beginning of something. He gave me my ring insist i try it on, and remove it a couple times to make sure the fit is exactly what I wanted. Fast forward to a couple months later, my stone fell out of my ring. ( i was not being rough) but it did fall out. I called Zales asked what i need to bring or do, and they simply told me to come in and they would take a look. Lucky me I got Derek AGAIN!!! He was so reassuring that they would help me, at no additional cost. He mentioned at times during other repair services it disturbs stones, or other designs of the jewelry and they would be happy to take care of the repair for me. Again he explained the process, he took photos of my ring, and gave me another repair return date of a few weeks. I was not really in a rush to have my ring back, i rather it be fixed than to have to keep coming back. They returned my ring 3 days before the promised date! my mom was looking for a charm for her necklace, and Derek told her if she sees something online, or on the store website let him know. He can see if Zales carries something similar to what she is looking for, or even help with the purchase in the store. Or order the item online and pick up in store, make sure its what she is looking for. I just feel his service is always over and beyond, and I really love that about this place and that associate. always full of information, even down to cleaning our jewelry properly, or bringing it in for them to clean it for free. Such amazing service, always friendly staff. I love that I can go in there, and not feeling pressured to purchase something. Or take out a credit card, I am pretty sure they have goals they have to meet and I never get that pushy vibe in there, unlike other jewelry stores I have gone to. If you are looking for jewlery please consider Zales at plaza Bonita they are a really great team working in there.

They were really quick and easy with what I needed to pawn. 10/10 would recommend Good deal as…read morewell. Good service, nice guys

Great service with very honest value of what you are Pawning. I will definitely use PB Pawn &…read moreJewelry again soon! Thank you!!

I went to Coin Mart today (6/18/26) and sold some old gold jewelry that I had. I had received…read morequotes for repairs and the price was ridiculous. Sometimes the only thing you can do is sell the gold and turn around and buy new jewelry, or do whatever you want. Coin Mart was very welcoming and friendly. They examine your items right there in front of you. The process was done in a timely manner and I was very happy with the amount I received. Years ago, I once went to a different "We Buy Gold" company. They examined and weighed my items, then gave me a quote. I wasn't happy with the number so I said I'd think about it and left with my items. Then I went straight to Coin Mart. They quoted me a much larger number. That's why I keep going back to Coin Mart.

I had a great experience at Coin Mart Jewelry. Tizoc Gutierrez was professional, knowledgeable, and…read morehonest. He took time to answer all my questions without pressure, and made the whole process smooth and enjoyable. I really appreciated his outstanding customer service. I'll definitely be coming back. Thank you for the great experience.

I have been following Gorjana online for a while bc they have some very affordable gold and diamond…read morepieces and earrings that they sell as single or doubles that I love. I was excited to see a shop where I could go and try on and see it all in-person instead of just online. They have a ton of jewelry inside and you can either purchase more affordable (think $100 or less) or affordable luxury (think $500) pieces with earrings, rings, bracelets and necklaces with diamonds. They are expanding quite a bit and opening lots of shops in the past year so it's great to see one in Fashion Valley. The sales associate with attentive and helpful and I tried on a few earrings for my single cartilage piercing.

The employees are so off putting. I was having a conversation with my partner about how I prefer…read moresolid gold because gold plated will tarnish over time. An employee was eavesdropping on the entire conversation, gave us a weird look, and interrupted our conversation to try to explain to us that their gold-plated pieces are still high quality. It's 18K gold plating over a brass base metal. The website says that. I have preferences and she acted like I'm not allowed to have my own opinion. Never left that store so fast. Maybe next time don't butt into a conversation and try to change a customer's opinion on something. Weird.

I love my custom ring. The VVS diamonds hit really nice! Come check them out I definitely recommend…read moreit

Good service and selection too for start a credit. The prices is considerably.The personal is nice…read moreand help so much.

My husband and I have been visiting, and occasionally purchasing from, this store for about 5 years…read morenow. It just moved locations within the Fashion Valley mall, but is still on the main floor, located right next to Kendra Scott. The staff are always so nice and friendly. This is actually the place where we learned all about engagement rings and what to look for when purchasing one; one of the sales associates took the time to educate us and it was very informative. I also come here periodically to get my rings cleaned (I get lifetime ring cleanings since I'm a customer) and everyone who helps me is great. My husband purchased my engagement ring and wedding gift here, we got our wedding bands here, and I've bought my goddaughter's baptism jewelry here. It's safe to say that we love this jeweler!

We dropped off a ring that we had purchased from Na Hoku , 60 days ago to be fixed. We got it back…read moretoday unfixed! I made at least 10 calls to the Fashion Valley store and Hawaii location to find out where the ring was. They finally told me how they would fix it, but did not have cost to fix it! Don't use them! The only redeeming quality was the sales lady Zahir, she really tried to help .