Staff was welcoming , food quality is average , okay for a change . Ordered 4 cheese dip , Sirloin Steak and Broccoli Cheddar Soup and a brisket sandwich. 4 cheese dip was sad , cheddar soup was the best . Steak was chewy not good ! Food wasn't tasting fresh ! Server n hostess were good n friendly read more

Montana's - Canadian (New) Near Me - Barrie, Ontario

I hadn't ever tried Montanas after seeing it around for so long so this trip to Barrie took us here for lunch We were hungry so ordered beer with the four cheese dip This dip is overhyped not cheesy absolutely tasteless Then ordered lunch which was a lunch special broccoli and cheddar soup , Caesar salad and a sandwich The soup and salad was nice though the sandwich not too good Our other order was steak with baked potatoes The steak was like sad and dry no flavours The baked potatoes were ordered with sour cream and chives which were missing So tried to find a server but couldn't find anyone so I went and stood outside the kitchen waiting to catch someone s attention and eventually ordered it A very disappointing experience as with the food and the service Paid quite a bit for not much in terms of service and food Definitely never going there again read more

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My first night in Canada: I included a picture of my receipt with the date, time and what we ordered along with my first video of food ever. Shot moments after leaving this Montana's location with our takeout order. I order the sirloin. Even if I paid $10 or $15 for this piece of meat it would still be highly overpriced. But this gem cost $24.99- no joke- Being an avid traveler and not a big meat eater anymore, there's no way things in the food industry have changed THIS drastically!? Is this piece of meat the "new normal" maybe? If not, tell MONTANA's asap! I have NEVER in my entire life been sold "snake oil" in SIRLOIN! - This was a piece of meat so disgusting that I felt a part of Montana's disrespect serving it at all. Imagine the utter lack of integrity a business NEEDS IN ORDER to be ABLE to SERVE this? I don't know if you'll be able to tell just how bad it is from the video I shot with my phone propped by my seatbelt but I needed hands to show you bow this meat can't even be pulled apart by hands!!! I had to ask for togo silverware but it did no good. It couldn't come close to cutting it. And once you manage to pull a piece apart with your hands you SEE the poor quality' inside too. I'm writing to warn others but NOT because of how they cooked it- that could just be a one off cook or someone having a bad night! I'm writing instead because the bigger warning is a restaurant owner, a manager and a business would see this meat and still SELL AND SERVE IT! That says a lot more. Shame on you. At least take an accurate pic for your menu. read more

Montana's - Receipt with the date and time and what was ordered..."sirloin" - Canadian (New) Near Me - Barrie, Ontario

Disappointing... I've been a long time Montana's customer and it's been sad to watch their decline the past few years. My favorites dishes used to be the Nachos and their Frajitas. The Nachos went from a high quality, large portion bargain at under $10 to a reduced size, mostly chips plate at $19.99 that tastes nothing like it used to. So last night I had a taste for Frajitas. Ordered the Chicken Frajitas. Service was absolutely great... Kudos to them for that. Bianca was professional, attentive and spot on. Unfortunately the kitchen not so much. The side fixings arrived with lots of Lettuce and cheese... Not much tomatoes... And a tiny plastic takeout container of salsa and sour cream. Followed by my overheated (nuked and stuck together) Torts. And only 4 small Torts, so woefully inadequate. The grilled veggies and chicken arrived looking hot, but cooled off quite quickly, which didn't seem normal at all. Chicken and veggies seemed a bit bland (no seasoning) but were edible. When I asked for more Torts (4 aren't nearly enough) and more sour cream I got a friendly response... But was surprised and disappointed at the end of my meal to discover I was charged $0.69 for "extra Torts" and $0.69 for "1 sour cream" which this time came in a proper serving container and was twice the size of the original serving. I don't blame the waitress... In fact I gave her over 20% tip for being a great server... But I won't be going back. Montana's charges $20.99 for the Frajitas which is a considerable increase from pre-covid. I get it that costs have gone up... But short serving my dish just so you can up charge me for the Torts and Sauces that are part of the dish, well that's just wrong. You've lost a long time customer over two $0.69 up charges. Stupid beyond belief. read more

Montana's - a receipt for a restaurant - Canadian (New) Near Me - Barrie, Ontario

Food was quite good. The server was so attentive and very entertaining. She knew the elderly gentleman we had with us which made him very happy. We were celebrating our friends 94 th birthday. It was a great night! read more

** Store has contacted me and has offered to redo our dining experience. We declined. I will not subject myself to that environment again - it was that unsettling. My family took me out for lunch for my birthday. The server was very nice and thorough - the manager was deplorable and inappropriate. I never told the server it was my birthday because the Manager was sure to ruin our experience upon our order being taken. She should stay in the BOH. We ordered beef nachos as an appetizer. While Olivia was taking our order the manager came over and tossed the nachos on the table, in front of my 1 year old, and rudely interjected Olivia taking our order by shouting 'hot' and running away. If she could have thrown it from the host stand, she would have. At this time my husband said, whoa not in front of the baby - she turned (she was by the large table at this point going towards the entrance) and said 'Well that's why I'm telling you so you can take care of it". My husband said, "well, I can see you have enough time to yap back". I asked Olivia, "is that your manager?" - The look on her face was telling as she nodded yes. I asked what her name was and Olivia had to search her brain for her name - Emily. It was very clear by Olivia's reaction that Emily has not earned the respect of the staff, nor does she create a welcoming environment for either guests or the staff. Her actions were extremely rude. She tossed our food at us like she was feeding sheep in a trough. Not only did she not take a second to politely interrupt the order process and give us our food respectively, but she put my infant in jeopardy by placing hot food in front of him. He could have grabbed the wax paper from the tray and pulled the hot nachos onto his lap - we had nothing in front of him for a reason. Instead of yapping back when we expressed our dismay, she should have been accountable for her actions (or lack of) and apologized for her abrupt and abrasive demeaner. Well, low and behold Emily brings out our food. We held it together despite her ineptness. She came over and said our orders backwards, causing more confusion. She said, "I have a brisket with fries and a firecracker burger with a loaded bake potato." We were trying to figure out what was going on when she began stumbling over her words and back tracking. I told her that we'll figure it out and that we'd appreciate if she just left. She asked if we wanted fresh ground pepper and my husband said "please just leave and let us enjoy our meal", then she proceeded to stick around asking about plates - again I repeated that all we wanted was for her to leave. She walked off in the same direction as initial incident and turned once she was away from our table and was like "I was just trying to assure you.." I then shooed her away and said 'go away', but this time more sternly. She then, from near the large table, turned and yelled back "You know I'm not just an employee, but a human". I snapped back "yeah, I'm a human too". - please note that all her interactions were made loud enough to disrupt other tables and cause a scene. We had requested her to leave us in peace, thrice! She threw food at us, caused a ruckus then took a victim approach rather than a respectable approach. Life is too short to be pulled into Emily's drama and victim mentality - no one, including the staff, have time for that. From my extensive experience in the industry a manager needs to have good interpersonal skills, be adaptable, respectful, and professional. Emily was NONE of these. She should not be running chits. nor dealing with costumers or staff. Her purview should be excluded to the BOH. Back in my day we needed to be dressed professionally and respectfully. Emily looked like she rolled out of bed and threw on dress pants - sloppy. The bartender wearing jeans and the black Montana's tee looked more professional than she did. So, to sum it all up Emily ruined my birthday lunch and created a toxic environment for the customers and staff. Emily escalated the situation, and she is a liability to your restaurant - sometimes severance pay is worth it in this situation. I'm sure she's a nice and capable person in other situations - but that doesn't always translate over to a managerial position. read more

Olivia our waitress did a spectacular job of looking after us and so friendly with our daughter. Food as always was phenomenal. Ordered the chicken tacos for the taco Tuesday special not only was it massive its was the tastiest chicken I have had in a long time. The beef rib is our standard order and never disappoints. This is clearly a fantastically rin restaurant phenomenal service and even better food! Love this spot for a family friendly comfortable outing! read more

we were a group of 16. everyone enjoyed their meal. i really enjoyed the 1/2 price wings, they were the best that i have had in years. we were served by (nev), she was very fast, and took good care of all of us. nev was a very pleasent waiteress....always smiling, and very aware of what was on the menu/ and specials. she also brought our drinks (in a timely manner) and she did a great job. we will shirly be back soon. thanks (nev) for a wonderful time at your montanas (barrie north...407 cundles rd east. see you soon nev, wishing you all the best........terry c. read more

Another "rip-off". I hate when these big corporate franchises think they can get away with ripping off customers. Don't accept this kind of BS. Went into the newly opened Montana's in Barrie's north end this evening for a late meal. Pleasantly surprised to see a promo ad for 1/2 price Appetizers (starters) from 9pm to closing. I checked with the waitress to see if the Nachos (listed on the Starters page) were part of the promo and she confirmed they were. So I ordered the "Beef Nachos" listed in the menu as $18.99 figuring 1/2 price meant $9.50 which seemed like a great deal. Nachos were pretty good and meal was enjoyable enough... until the bill comes and I see they charged me $14.99 for Nachos + $4.00 for Beef + $2.99 Diet Pepsi less 50% 1/2 Apps -$7.50 That might be okay if the menu showed Nachos as $14.99 +$4.00 for beef, but it doesn't... it shows Beef Nachos as a listed item at $18.99 and that means 1/2 price is $9.50 So they ripped me off for $2.00... not the end of the world... but enough to alienate me as a customer. I hope they enjoy their $2.00... use it well. They spent all that money on advertising to get me into the restaurant... only to scam me out of $2.00 and insure I'll never spend another dime in a Montana's ever again. Well done! I don't know who's brilliant idea that was but maybe you want to revisit that marketing plan folks. Not only won't I be back but I'll insure none of my family or friends visit your establishments either... so enjoy my $2.00. You'd have been better to just skip the 1/2 price promo... but what do I know... you're the marketing geniuses and I'm just a lowly customer. read more

I just came away from good experience at this grill. The rustic open beams, the barn tin accents and everything about this place speaks BBQ. The brisket sandwich is a favourite of mine... the slow smoked flavour that works its way up in every bite along with the apple butter bbq sauce is a mouth watering memory. The staff absolutely goes out of their way to make sure you get what you came for. This is one of those places that you can go away happy! Great job, Montana! read more

Stopped here on July 22,2018 for lunch at 1 pm. Stood in the entrance for several minutes. 3 people bustling around to tables and not one acknowledged us or came to the host bar to seat us. Ended up leaving. Table customer service. Save yourself the hassle and go somewhere they appreciate your service and have better customer service. read more