The management team that runs this place it truly horrible! The absolute worst my husband and I have ever seen! They let what little "control" they have get to their heads. They care nothing about the residents. Our first month in there, we begged them to fix our garage. It wouldn't open unless you fought very hard with it. They waited 2 weeks to finally send someone over to "fix" it and then they didn't even fix what actually needed to be fixed! Nope! Instead, I went to leave the next day and tried to open it, only to realize that the maintenance men did literally nothing with what needed to be done and I had to try to force it open again......AT 28 WEEKS PREGNANT! I finally got so annoyed that I called and screamed at them because why should I, an extremely pregnant woman, be having to put myself and my baby in danger doing something that should have already been fixed?! They finally spent the money and took the time and effort to do it right....after they realized that they could be sued if anything happened to me while trying to force the door open. They made us clean the previous person's stuff out of the storage unit that we were going to be using....as if that was our job and not the maintenance that we paid for in our rent. Again, I called several times begging them to do it (since it's obviously not our job) and they refused. Another thing they are thought was our job was to salt the sidewalks during snow. They would salt one time maximum and then the upkeep was up to the residents. Attached is a picture of the bag of salt they left in the front of each building. Also attached is their attempt (or lack thereof) of shoveling, leaving piles of snow at the corners of the walkways, so the only way to get to the garages was to be forced to walk in the street, which was never salted. Also don't bother paying the extra money to even rent the garages. They are all manual locks, meaning that you have to park your car outside the garage, open it with repeat when your getting in your car. Twice a day every day. In order to avoid all the steps, no one closes or locks their garages, for forget about leaving any storage in there. Plus they are all double garages, something that Rachel failed to mention to my husband and I when we expressed interest in the garage....very sneaky tactic. Briana and Rachel have let their "power" of being apartment managers get to their heads and the apartments and resident have suffered because of it. This place and any other place that they oversee isn't worth a penny, since you're doing pretty much everything that you are paying maintenance for. They also tried to steal money from us the last month we were there by charging us double rent and thought that we'd just accept it and "possible get our money back if our apartment passed the inspection once we moved out". My husband didn't let them get sways with that at all! I am so happy that we bought a house and got the hall out! RENTERS BEWARE! Sneaky, cheap, control freaks! Oh yea! No emergency maintenance as they lied about in the beginning and if they need to let you know that they can't do something, they'll purposely email you RIGHT AFTER 5, when they've just closed. That is because they don't want to deal with the calls and "complaints". read more