After eliminating what would have been less costly possibilities, Nick was able to repair our GE…read moreoven. A quick second opinion from another outfit quoted several hundred dollars more than Nick ultimately charged for the repair. I recommend ABC Appliance Repair and will call Nick should anything else need repair.

Communication was a little slow but overall happy the washer is fixed…read more But it finally is working ... for one day at least.

We have had Nicolai come out twice now to help with our dryer, and both experiences have been…read moreexcellent. He is always kind, knowledgeable, and professional. He took the time to explain what was happening, answered our questions clearly, and made sure everything was working properly before he left. It is such a relief to find someone who is not only skilled but also trustworthy and respectful in your home. We truly appreciate his expertise and would absolutely recommend him to anyone needing appliance repair.

Called them out two weeks ago for a repair. I was told I needed a new compressor on my fridge…read more Called LG since it was still under warranty. I verified he wanted to replace the compressor and submitted a claim. A week went by and I didn't hear anything so I reached out for status update and was told he did not hear anything from LG. I again contacted LG and was told email was sent out the same day he diagnosed my problem. I have since left multiple voicemails and no response. It has now been over two weeks and my family is still without a fridge. If this company did not want to do the work I wish they would have stated that when asked in the first place. Funny how they can answer the phone or call back when you try to schedule a service call, but not after they take your money. Poor service and follow through! I would not recommend this business! UPDATE: The business did reach out and offered a solution to fix this miss. I already purchased a replacement appliance so no additional services were rendered. I do appreciate them at the very least reaching out to to try and make this right. Thank you for that. I will increase the rating for this reason.

Best appliance store to go to, very nice people and will do everything possible to help you with…read moreall your concerns. I highly recommend Rock's Appliances.

We've used Rocks several times over the years. Most recently when our washer bit the dust, and…read moreonly 7 years old at that. After examining it, they gave us great advice, that the cost of the repair would be better spent toward a new washer. And gave a great recommendation for a reliable replacement.

Local guy who responds quickly, shows up as promised, and delivers as expected. Wow! Is this 2023?…read more We bought a mid-century home with lots of charisma that needed lots of TLC. Both the washer and dryer were 25 years old but worked well--until yesterday. I tried fixing the dryer without success. I Yelped and discovered Matthews Appliance. Winning. Sent a text and within 2 hours Monny arrived with tools and parts in hand. After an hour not only was the dryer functioning, the washer was also repaired even though I didn't know the top part of the agitator didn't work. These older machines run circles around the newer expensive models that break down often after just a few years. For now I'll keep these golden oldies! Looking for someone to steer you right? Has my "Give 'em a whirl" set to heavy duty and fluff. Call Monny. His prices are more than fair.

Monny is a certified washer and dryer repair specialist and the finest technician I know in his…read morefield . Professional, Efficient, and on time. Do yourself a favor and call Matthews Appliance first.

I've been waiting since MARCH 4, 2021 for a washing machine part. I've heard back from him once…read moreafter I called & left a message. That was a while back. I paid for the service charge. seems like a Long time to wait for a part! I have to use a washing machine cleaner weekly to help with the smell inside. I'm really upset. I know about Covid & all the back orders on things but this is crazy

Very nice people here, but disappointed with our last two experiences. Last one was asked them to…read morelook at water flow of water dispenser of fridge. They tried a couple of things, installed some new parts, didn't help. However, they still charged me $300 for parts and labor. Our water flow is no better than before the work, so I wasted $300. Won't be using them anymore.

AVOID AT ALL COST! Unfortunately, ZERO stars is not an option…read more I reached out to JACK Appliance Repair to repair my refrigerator. The technician came out and said it was repairable, however, the parts had to be ordered. I was required to pay for the services upfront. Against my better judgement, I paid up front. I also requested a copy of the receipt. After 48 hours of not getting a response or a receipt, I disputed the charge on my credit card. The technician did arrive to repair the refrigerator. He mentioned the dispute and I explained my reasoning behind it. He then proceeded to charge me AGAIN the full amount. My credit card company denied my original dispute stating I signed for it. Now a month later, after having reached out to JAK to get refunded, I still have not been refunded almost $1,000.00 Communication is awful, service is awful and customer service is NOT their priority.

Zero stars. AVOID. Had dishwasher repaired. After paying for service and technician leaving my…read moreproperty I noticed that DW was not reinstalled properly. Called technician back asking for resolution. He returned and refused to resolve. I was called a racist in front of my children for not being happy with the work. Called the company for resolution and NEVER heard back.

Arthur did a very thorough job. The team was very flexible with my available time and extremely…read moreresponsive.

this company came and looked at our commercial 10 burner2oven appliance…read more I was charged 150.00 for a service call then an estimate of 3500 to repair. this company does repair it replaces. 2000 dollars for parts 1000 labor. thus us a big ripoff I had a local guy fix the stove for 300$ stay away from these" experts ".

We purchased a Samsung Bespoke fridge that stopped cooling and called multiple repair companies…read morethat said the parts were back ordered and therefore were not able to come to us until later in the week. We called Urgent Appliance Repair and they showed up the same day and were able to get the repair done. Great service done by Vito, highly recommended! Saved me hundreds dollars.