1. Monro Auto Service and Tire Centers

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Rome, NY

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Monro Auto Service and Tire Centers

3.3 (3 reviews)
Closed • 7:30 am - 7:00 pm

Services - Monro Auto Service and Tire Centers

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

Monro Auto Service and Tire Centers Photos

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Bill Herrig's Auto Parts & Repair

Bill Herrig's Auto Parts & Repair

(1 review)

This is a great family run business! We have been going there for years to get our cars fixed and…read moreto purchase vehicles. The owner Bill is extremely personable and does a great job working with his customers. The employees are also extremely nice and hard working, they will have your car fixed in no time! I highly reccomend them, especially because they are a family owned and run business.

From the owner: Our family owned and operated business has a lot to offer! With 30 years experience we can assure…read moreyou the job will get done with the best quality at the best price! Here at Bill Herrig's Auto we specialize in all of your mechanical needs! There is no job too big or too small! From something as small as an oil change to something as big as an engine swap we have the means to get the job done! Brakes, Engine Light, Suspension, A/C repair, Tire and Wheel are just a few of the many services we offer. Along with mechanical work we also offer a few more services for your auto needs. Bill Herrig's Auto is also a New York State Certified Inspection Station We offer 24 Hour Towing and Recovery We have a salvage yard that enables us to keep a complete inventory of used parts in stock. To see if we have the part you need in stock, visit Car-Part online and do a quick search. Are you in the market for a reliable used vehicle? Stop by and see us. We have a good selection of used cars that are available through our in-house financing program. With our buy here-pay here approach, we can get anybody on the road.

Davidson Chevrolet Cadillac Buick GMC of Rome - Exterior

Davidson Chevrolet Cadillac Buick GMC of Rome

(23 reviews)

Great service as always. I took my 2016 Chevy Trax in for service which involed engine problems…read morethat included piston, rings and seals. Service writer Bethany kept in touch with me regarding the repairs and answered my many questions over the course of time my Trax was in for repair. Service Technician Tim made all the repairs and took the time to discuss in detail the issues that led to the failure and somehow put my mind at ease regarding repairs made to an engine with 26,000 miles on it. Taking that time to talk with me, answer my questions, show me the old parts and explain the reason for the failure was appreciated and not typical in today's world based on my past dealings with other local dealerships. The repair was done well and I couldn't have asked for more. Trust in the service department (Lisa, David, Stan and now Bethany) is the main reason I have purchased many automobiles from Davidson of Rome and why I keep going back. The service is always performed as promised, in the time frame stated. They are pleasant and friendly. Sales has never left me feeling like I got ripped off either, so I would recommend them to anyone as a first stop when car shopping.

I only gave a two star review because the sales person Tim Willson was great to deal with but…read morethat's where it ends. The service department is terrible. The computer in my 2025 Buick Enclave was reading that my front brakes were at 18 per cent so a mechanic friend of mine pulled the tires sandbar they were like new and that the computer had to updated. The brakes if purchased from Davidsons were $300.00 but he was able to purchase them for less than a third of that. Davidsons wanted to chal me a diagnostic fee for the vehicle that was under warranty. A person in the servic department was yelling at me when i questioned that so I hung up on the. i then called for an oil change and I was told that everyone was busy snd I would get a call back 48 hours later no call back. Needless to say it will be the last vehicle I will purchase from Davidsons. I feel sorry for the sales person because he was great.

NYE Volkswagen

NYE Volkswagen

(7 reviews)

Excellent garage. Ordered my parts over the phone. Once parts were in booked appointment. By…read moreday's end car was ready with new suspension and work was performed as quoted. Car is now running better than ever. I would recommend this garage to any VW owners.

Drove 3.5 hours to pick up the car we had negotiated over the weeks leading up to Columbus Day…read moreWeekend. Rich left for vacation, so had Cory meet us to finish the sale. I called on my way there to apprise him that we would be there at 4:30- I wanted to make sure that would still work. The car was beautiful- but it was SCRATCHED (brand new) on the hood and had tiny circular scratches all over it - perhaps from a dirty towel being used on it. Cory kept deflecting my findings by telling me what a great car it was and that he, too, drove an Arteon. I brought him back to the scratches and he finally said he would have the dealership pay to fix it...we will find out if that actually occurs. We sat down to do the paperwork. For me, this was a big purchase, and a big reason to read the fine print before I signed on the dotted line. Cory was antsy and I felt hurried. When I read the title line, $50 had been crossed out and a $327 fee had been charged instead. Cory offered me three different reasons as to why this was - none of which was right. He finally got someone on the phone to explain what the real charge was (a third party being hired to register my car, which I never approved), but not before he got very upset, stomped around, slammed things down on his desk and yelled at me in front of my mom and children. I said he was being rude and that the customer was always right (I too was in sales and you never want to lose your cool). 'Are they though? Are they?!' He glared at me from across the desk and said he was frustrated with me and that he had a right to be because I kept asking the same question (that he wasn't answering) and that HE WAS LATE FOR A BIRTHDAY PARTY. I hurriedly cross referenced the invoice with my loan and signed. Afterward, while still on the lot, I found a ding in my window. Cory said the GM would call me Monday, which he didn't do. I've not had such an unnerving experience buying a car. I might not be the perfect customer, as they can't just bamboozle me, but I'm sure I'm not the worst either. Buying a car is something I do once a decade- so to have had this experience leaves a bad taste in my mouth with this dealership.

Pat's Tire Service

Pat's Tire Service

(2 reviews)

A friend recommend this tire service company as a great place to go to get your tire repaired…read more Unfortunately, they were not able to fix the tire which was a bummer as I just got tires less than a year ago, but they were able to order and install my tire quickly. They communicated with us throughout the process. The best part was the warm caring family that runs this tire store and the time they took to talk to us. This tire store has been around for quite awhile (70's) which makes it a quintessential store to frequent if you are in need of tires or a tire repair. Tires are fairly priced though I wish I saw their online coupon before I picked my car up. Highly Recommend this tire service center !!!

Terrible business model!…read more I came in looking for a repair on a tire from a screw in it on a Friday afternoon at about 4:15. While all information both online and on their front door says they're open until 5, I was told that all the techs had left for the day at 4. This has been their hours since COVID. I said that they should consider updating their hours, but he didn't seem to care. No apology, no sense of wanting to help...nothing. I asked if there was anything that he could do since I really needed the tire repaired and he said, "No, my guys are gone and the compressors are all off". I replied I would pay extra or even double but he wasn't interested in my business. It's a good thing because I will NEVER use them in the future. That lack of clearly communicated hours, both digitally and on their front door, the lack of common courtesy, and what I perceived to be a dismissive attitude all made for a terrible experience. I would warn people not to use Pat's since they seem to have little or zero regard for potential clients. A lack of quality customer service is always a pet peeve of mine, but not being respected is even worse! My advice - AVOID AT ALL COST!!!

Monro Auto Service and Tire Centers - tires - Updated November 2026

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