So I wanted to get some added storage space in my garage by hiring someone to add shelves. I call this company after receiving a quote from another company that I felt was way too high ($1600). The gentleman comes over for a inspection of my garage and provide a quote. The inspections goes well (measurements etc..) and the guy quotes me $1044 before taxes. He tells me he will email me the plans and the quote. I provide my email, cell and he already knows my address. I tell him let's proceed with the job and to schedule me for early August. So I wait for a couple days and never receive an email, I check my junk folder, no email. I decide to call the company and a young lady tells me that I'm not scheduled for any work but she does have my quote and my name in the system. So i inform her that I need the scheduled date honored because I have plans (military retirement). She tells me they can't do the work because they're all scheduled for that day. I'm pissed. Then she tells me the guy did the quote but he had another persons email and sent them my quote. She sends me the quote and it now says the job will cost $1600!!!!!! WTF! I tell the young lady this must be the wrong quote. She informs me that's the correct quote. I then tell them I want a manager, supervisor, or owner. She sends to another young lady who explains to me that the gentleman that came to my house IS THE OWNER!!! Oh My God. She tells me that he quoted me the wrong dimensions of my garage and the job would be more expensive than quoted and they can't do the job on the day we agreed because he never scheduled me for the job. Plain and simple incompetence at its finest. I would not let this company screw a light bulb for me and this was the owner. Unbelievable they're still in business. Skip this place and try GarageTek. read more