Be very careful. Store does not have any returns or exchanges. Bought the wrong walker and 2 days…read morelater they refused to exchange or return item. At that time the salesperson pointed out that it says on my receipt "no exchanges or returns". Not informed by salesperson when I bought it. Two days later they would not stand behind their product. SHOP elsewhere.

Med Shop Plus staff was very helpful. I have rented from here often; Thank you Ms.Judy and staff…read morefor great customer service.

Pretty solid store and staff, owner knows his stuff and they have a good selection of supplies. I…read morejust needed a walker for my mother and he helped me with sizing it properly.

From the owner: Welcome to Complete Medical Supply! Our 2nd location in Cypress, Texas allows us to connect with…read moreour broad audience and diverse customer base. We work with the general public, hospitals, clinics, home health agencies & assisted living facilities for medical supplies in the Houston area. We specialize in 1000's of products including compression stockings, oxygen concentrators, CPAP equipment, walkers, wheelchairs, wound care, bath aids & much more! Lastly, we can conveniently hand deliver or dropship medical supplies straight to your home. Connect with one of our representatives today to find out what we can do for you!

Helpful Informative works hard to get your insurance thru…read more Jennifier and staff awesome Bryon

Huge shoutout to J Star Medical!! I arrived from Los Angeles…read moreto visit with my sis in Baytown. Huge shoutout J Star Medical for their excellent prices, customer service and patience. I was stuck in heavy traffic and they were kind to wait for me!!! Sincerely, Diana

I needed my power wheelchair replaced through Medicare. This company knows exactly what is needed…read morewith paperwork and information for the doctor and physical therapist. I received my perfect chair in 3 months! When I needed new batteries, they took my chair and returned it the next day with new batteries, all new tires, and it was cleaned and detailed!

Sadly I am very disappointed with my last two encounters with Mobility City. I first encountered…read morethem while looking for a electric scooter for an upcoming purchase. Their pricing was lower than several competitors. Their show room is well stocked with a variety of mobility and independent aids. The first encounter was great, which led to the second encounter. On the second encounter I rented an electric scooter for an out of town trip. Unfortunately, the scooter was unusable, because it wouldn't stay charged. I was unable to participate with my family for my Grandson's 10th birthday. I returned the scooter and explained what happened. They tested and said it had a faulty charger and apologized. At no point was I offered a refund, only a credit to use at a later date. I opted to use the credit on a shower bench which I needed. The shower bench was a bit wobbly in the store, and I was told in the shower the suction cups would stabilize. This wasn't true. On the third use, it collapsed, leaving me to catch myself. Horrifying for me! I called a couple months after the purchase, and explained, only to be told all bath item sales are final, and it was over 30 days. My issue is that the customer should be made aware of this. So this is twice customer service is lacking. Unfortunately, the poor service over $50.00, has lost the opportunity for $1500.00+, along with future scooter rentals. Be warned, look for their warranty information or understand you are stuck with your purchase even if faulty. Bath equipment or not!

Great Service . Excellent scooter. Explained all operations clearly . Good price . Local…read moremaintenance is available that is very important