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    Mongillo Orthodontics

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Mongillo Orthodontics

    Orthodontics

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    Sandcreek Dental - Nice waiting room

    Sandcreek Dental

    4.0(4 reviews)
    4.2 mi

    Everyone is friendly but they are negligent in checking coverage on your insurance. I had my dental…read morerecords faxed over from my last dentist so they could see the timeline of everything. They wanted to do a deep cleaning, I asked if it was covered and they said yes. I then got a bill for $700 a month later. I called my insurance and they said I could only get deep cleaning every 2 years and that it would be covered in 2 months . They told me I was responsible for the bill because I'm supposed to ask for the dentist to pre authorize everything. I told them that the dentist office said they did, but apparently they didn't because my husband and I are stuck with an unnecessary bill. They will be losing a lot of new business because my friends and family were going to come here since we all just moved to the area. We canceled future appointments and will be looking elsewhere. They seem to just want the money. When I told the office staff my concern and how it should have been covered and would have been covered if they waited 2 months for the procedure. They offered a payment plan as a solution to their negligence. Poor customer service.

    I will start off by saying I hate going to the dentist and put off going for around 10 years. I had…read moresome pain and decided I couldn't wait any longer. I ended up needing a crown and Dr. Darrington was wonderful. The procedure was quick and painless, staff was extremely friendly, and the fit me in on very short notice. Dr Darrington even stayed late so that I could get taken care of. Thank you Sandcreek , I'll not wait ten years next time.

    Photos
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    Stacy, OM.

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    Shayley, Recp.

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    Sandcreek Dental | Idaho Falls, ID

    Mongillo Orthodontics - orthodontists - Updated May 2026

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