DR. THUERNAGLE and his staff are tops in my book they make you feel like family , they are very thorough and professional.

Dr. Thuernagle and staff are tops in my book, They are professional and make you feel like family I would highly recommend them!

I have been going to Dr Thuernagle for over seven years now. The technology that he uses is top of the line, and he is quick with his fillings. I always recommend friends and family go to Legacy Dental. read more

Let me say, if I could rate this dentist Dr. Thuernagle and his staff a 0 I definitely would of. I am so disappointed at this office and how I was treated. Dr. THUERNAGLE is an absolute bully! I went into my apt, to get my tray replaced for the 3rd time. I tried it on, thought it felt fine, as I was driving home I let my jaw rest, as my teeth came together I quickly realized it was sitting higher on my right side, it was uneven. I called the dentist right away to try and let them know so I could let them know so I could figure out if I could turn around or if I needed to make another apt a different day, no answer. So I left a msg explained my situation that I was just in there, realized my tray was uneven and if someone could give me a call back. Got a call the next day, I set up an apt to go back in. Got there, checked in, was waiting in the waiting room. A few minutes later Mara, Dr. Thuernagle's asst walked up to the front desk lady and started whispering, I could make out the word tray but didn't hear the full conversation so I assumed the front desk lady was informing her about my tray and why I was there. So I didn't think much else about it. A few minutes later Mara called my name and I got up and walked around the corner and immediately her demeanor changed, she all of a sudden had a nasty attitude towards me. She took me to the room and I sat in the seat and she looks at me with her arms folded and said with her attitude/snarky voice "sooo what's going on with your tray?" I explained to her the situation that it was sitting uneven and she says, "well that's normal with trays your going to have that." I said, "it has not felt like this with my previous two trays." Mara, said "well I'll talk to the Dr. about that." I said, "I also realized the tooth in the tray is discolored, like a yellow color." Which my teeth aren't! She said "well, we're not going to get it perfect." I said, "I understand that, but it was a far better match in my last two trays." She didn't respond to that and put the cloth to protect my clothing on and said she would get the Dr. I was shaking, I couldn't believe I was being treated that way, all because the tray I had just payed $179 for wasn't fitting right. My experience only got worse when Dr. Thuernagle entered the room. He came in with the same attitude as his asst Mara, came in leaned against the counter to my right, arms folded, let out a deep breath and said "so what's going on?" I said, "my tray doesn't fit evenly in my mouth, it's like I have an off bite." I started to try to explain about the discolored tooth as well and Dr. Thuernagle cut me off and said "it sounds like you want your cake but you want to eat it to?" I said, I don't understand what you mean? He said "well you can either have a cheaper material and it feel fine, but isn't as strong, or you can have a stronger material and it feel off, you can't have both." I said, "but my last tray and the one before that was fine." Dr. Thuernagle stopped didn't respond to what I had said, passed me, sat down behind me and said "well, let's look." So I laid back and he started sawing away at the right side of the tray in my mouth, just as I knew something wasn't right. He said with a continued snarky attitude, "is that better?" I said, "yes, that feels a lot better." He said, "go ahead and lay back." I did, he sawed away some more then asked Mara for the tooth color to replace the discolored one in my tray and said, "give me the lightest/brightest color we have." I felt like he was doing that to be snarky. I was on the verge of tears at this point. He filled the tray with the tooth color and told me to sit up and told Mara to give me a mirror so I could look at it. I held the Mirror and looked at it closely because I knew at this point I had to make sure it was right because I definitely would never step foot in this office again! I said, "it looked good." I gave the mirror back to Mara and she sat it down and about 15 seconds of silence later he told Mara to give me the mirror again he wanted to make sure I was satisfied. After he said that, his asst Mara started chuckling right behind me. I couldn't believe this was happening. I took another look, holding back tears and I said as I turned to look at him, "it looks good, thank you." He said, "good." He took off his gloves and tossed them on the table and turned and walked out. I left, got in my car and started bawling my eyes out, called my mom told her what had just happened. I was upset for 2 days after that. Dr. Thuernagle and his staff are bullies, disrespectful, and flat out unkind!! I regret giving this office a penny of my hard working money. Beware!!! If your unhappy with his work, he will make you feel so little and like your wrong for saying anything! I payed my bill, always showed up on time to my appointments and always showed up to my scheduled appointments, I did not deserve this unkind, cruel treatment. read more

I love this dental office. They are professional, fun, and always treat me like family!