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Aspen Orthodontics

5.0 (1 review)

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11 years ago

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Sandcreek Dental - Nice waiting room

Sandcreek Dental

3.7(3 reviews)
4.4 mi

Dr. Tall and his amazing staff have ruined me for any other dentists; they are the most friendly,…read morehelpful, and happy lot I've ever come across. It's weird to say this, but I actually look forward to my appointments there. They have worked with me in the past with payments, and have even got me in at a moment's notice to help with some major tooth pain. I'm also SUPER impressed at how adept they all are at understanding their patients while trying to speak with cleaning implements and dental tools in their mouths. I truly can't recommend this place enough, they are so welcoming and treat you like you're part of the family!

Everyone is friendly but they are negligent in checking coverage on your insurance. I had my dental…read morerecords faxed over from my last dentist so they could see the timeline of everything. They wanted to do a deep cleaning, I asked if it was covered and they said yes. I then got a bill for $700 a month later. I called my insurance and they said I could only get deep cleaning every 2 years and that it would be covered in 2 months . They told me I was responsible for the bill because I'm supposed to ask for the dentist to pre authorize everything. I told them that the dentist office said they did, but apparently they didn't because my husband and I are stuck with an unnecessary bill. They will be losing a lot of new business because my friends and family were going to come here since we all just moved to the area. We canceled future appointments and will be looking elsewhere. They seem to just want the money. When I told the office staff my concern and how it should have been covered and would have been covered if they waited 2 months for the procedure. They offered a payment plan as a solution to their negligence. Poor customer service.

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Sandcreek Dental - Shayley, Recp.

Shayley, Recp.

Sandcreek Dental - Stacy, OM.

Stacy, OM.

Sandcreek Dental - Sandcreek Dental | Idaho Falls, ID

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Sandcreek Dental | Idaho Falls, ID

Aspen Orthodontics - orthodontists - Updated May 2026

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