No pre or aftercare instructions and no consultation offered.
No medical history check.
No consent form.
They used my photos online without my consent and after I specifically said I did not want them used.
Used wrong shade severely darkening my eyebrows.
Did the complete opposite of what I asked for, despite me being very clear on the shape and wanting a natural look. To ensure this was understood, I showed several photos of how my eyebrows looked before falling out in places and of other microblading that I would have been happy with (in terms of shade, shape and natural appearance).
Asked for payment in cash and did not issue a receipt even when I asked for one.
Didn't use any topical anaesthetic (numbing cream).
Photos on Instagram, Facebook and Google don't match what the microblading looks like in real life.
Arrived late and rushed the procedure, with the next customer sitting down waiting next to me whilst I was still getting the microblading done.
I approached both Anna and her partner who owns the L'Spa Nails salon in Notting Hill to try to resolve but they offered zero accountability on their malpractice and couldn't care less about the customer experience. This is also pretty evident by reading other negative reviews on Google, etc. Avoid, they're dangerously unprofessional. read more