Rude useless bankers. Lazy around the holiday times. Wasn't greeted. Asked for help and was turned…read moreaway because I didn't have an appointment. THERE WERE MULTIPLE bankers standing there doing NOTHING!!!!!!! What are you getting paid for????

Two stars because the teller Sergei was competent and helpful…read more This is a review for the banker/business banker team ~ incompetence is an understatement...unfriendly, unresponsive, slow, cranky ~ imagine a prison warden and you are in the right mindset...go somewhere else if you want timely service or service at all. Columbia Bank is a much better local alternative.

I don't think anyone ever enjoys shopping around for insurance. You only ever really need it if…read moresomething bad is happening. But insurance is so important. I've moved 5+ times, purchased many vehicles and traded different ones in, been in accidents, had a house flood, etc. I'm so glad that I go through State Farm and specifically this agency because I get personalized help that feels genuine and real. I've never had a hard time figuring out the next steps when issues arise. You talk to someone live super quick and they're always SO nice and QUICK! Love love love this agency and the services provided with it :)

The people here is nice, but the reason I give it 1 star is because they don't do a good job as an…read moreagent. 1/ When I added a friend of mine to my existing auto policy for carpool. Lee took that chance to create a homeowner policy for me without my consensus. 2/ I was a victim of a hit-and-run accident in 2018. To repair my car, I had to pay $500 deductible. 3 years later, I still haven't received the refund yet.

Wow this is an interesting location. Definitely under-staffed. Don't go at night and please stay…read moreaware of what's happening. I could see things going sideways quickly. The manager here is awesome and needs a raise. She's holding this place together with prayers and duct tape. I will try to support this branch when I can.

I visited the branch to withdraw an amount from my account. After withdrawal my account may have…read morebeen below a certain limit, and I didn't want to be charged a fee. The teller asked me to see the banker. I waited for my turn to see the next banker (Loren Allday) who failed to look up the requirements for the account, and was not willing to help because he did not know how to look up. He declined to help me and moved to the next customer. Very UNPROFESSIONAL individual. I also had the similar unprofessional experience with another banker at this location name, Omar. I would NOT recommend this branch. I went to Meeker location and got my work done.

great customer service Assistant manager he did a perfect for my accounts! I would recommend this…read morewonderful local bank to everyone.

They are all very friendly and helpful! I have been a customer for a couple of years, I am always…read moregreeted when I walk thru the doors, and helped with enthusiasm. If they are busy, they always say thanks for your patience, and they always say goodbye have a great rest of your day!

Do not use Allstate, Charlie Brown. We had a pipe burst in my home office/detached garage, I called…read moreCharlie first and he said we were covered and so we hired the water damage professionals he recommended but we weren't covered because of his mistake. Apparently, he had decided my massage therapy business (over 30 years) was hobby or sex work (he told me this after the fact) and didn't cover my home office even though we discussed it and he had my business webpage & email. At first he admitted his mistake on the phone and said that's why he has insurance to cover his mistakes but we were unable to prove this the satisfaction of others at Allstate because they said I didn't record our conversations or have his words in writing. His mistake cost us literally thousands of dollars - 35k plus labor. I can not state what a horror this was financially to us and devastating that we literally would have had this covered if he had marked it on a form. Please for your own sake don't use them and record everything.

This is the Absolute best Insurance agent. He cares about you. He helps you. Charlie saves you…read moremoney and time and gets things done. I highly recommend his office.

Great customer service. They saved me 1/2 of what I was paying on insurance for my home and auto…read more Very quick and efficient!

I Have worked with this office in particular for many years. The varelia brothers are…read moreknowledgeable, informative and always willing to answer any questions I throw their way. In a world where everything seems to be complicated and stressful- they make insurance one less thing I have to worry about

Selam, Greg and Natasha are absolutely amazing. Even though Natasha is only a teller, she always…read moretries to go above and beyond to make customers happy. Greg & Selam are probably the best two managers I have ever encountered at a bank, and I've used almost every bank out there. If I were to ever open up a bank, I would steal these 3 employees from you because they are what make coming to Columbia bank a great experience. While I've had limited encounters with Mina & Antoine, they always have a positive mindset and do what they can to help any customers in the bank. Greg, Selam & Natasha truly are an asset to the Columbia Bank team and they are what make the Columbia Bank brand shine!

Worst customer service ever! Been trying to close out account since March 12th and manager Pablo is…read moremaking excuses and refusing to fax info to another branch to close out account! Dont recommended Columbia bank at all!

I have been a BECU member for over 20 years now. Every location I've been at is extremely helpful…read moreand the staff, friendly and accommodating. I have lost my debit card on a few occasions and had to go in to get it replaced. After verifying my identification, the staff is very quick to get a new car generated and will give it to you on the spot with only a short wait. I also like the bank online app as it keeps me up-to-date on account status and allows me to do quick remote deposits, and transfers. Great banking institution and no monthly minimum charges. Great experience.

Quick and efficient. Staff are easy to work with. Never have I ran into a problem. This is my go to…read morebranch.