Called about info on cashing a large check was told everything made the drive down and it was a…read morecompletely different story. They expected me to sit around for someone to call them back from an office at five o'clock when most offices are closed by then to verify the check even though they had already called the bank and verified it so who were they calling? Seems like they just wanted the fee to cash it. Lady was rude and had an accusatory attitude towards me because the amount. Then gets an even bigger attitude because I had signed the check and she didn't watch me was told they may or may not run my credit....for cashing a check? Yeah I don't think so. Sketchy place rude workers. Waste of time stay away.

Really like the services offered here and the customers service has always been very friendly!…read more I always end up having conversations with the tellers. It's a quick and easy process! Wouldn't go any where else. I take out pay day advances and have great experiences at all locations.

I've been waiting here for over an hour. Actually, an hour and 15 minutes to cash a check. I have…read moreID and a recent financial POA. Maggie, who is nice enough, has to make multiple calls to her "Director" , who doesn't call her back while I sit here. "Rapid" is not the correct name for this business. I think 15-20 minutes would be more reasonable for this service.

The place is always clean service is great and they come in handy when emergency's happen.read more

BEWARE. DO NOT DO IT! I have been paying faithfully for 1 year on a 2500 installment loan…read more ($420/month) Long time customer. I called and asked my balance and they told me it was a little over $2K still. What ?????? I perused my bank ACH's and it totaled approximately $5,040 that they have deducted from my account. If they think I am going to pay $7K they are crazy! Covid hit, unemployed and my employment shut down, then fires and evacuated. They continued to charge me their high interest when I asked the payments to stop until I returned to work. Closed my bank account today and adios! Also they pay their workers peanuts and work them to death. I have all the credit I need as I built my credit up and now have a score in the 700's. I'll use the $400 to pay off my low interest credit cards I have obtained. What a scam!

From the owner: Over the past 30 years, USA Cash Services has been offering products and services designed to help…read morepeople meet their short term financial needs. We have store locations in Arizona, California, Nevada, Utah, Wisconsin, and Wyoming. The products available vary by state, but we offer installment loans, payday loans, and title loans. We also offer online loans to residents of California, Idaho, Nevada, Utah, and Wyoming. Call us to start your application over the phone, or apply online!

Called in to the office because I was approved online. Once I called I spoke with the apparent…read moremanager (although I don't know how someone lacking such customer service could acquire that position) and was told because I was self employed I could not get the loan. I explained it didn't say that anywhere on their site. She explained "it doesn't need to we can deny whoever we want for whatever reason we want!" I was so appalled at the way she was talking to and treating me. I thought maybe she was having a bad day, I decided to apply again two months later, now full time at my non self employed job, once again called in and got the "manager." She wasn't having it, she pulled me through every ringer. Telling me she would find out how I had false documents. Pretty sure she was out to get me, all because I questioned her about being approved and then denied for self employment. Maybe she could take this "pandemic break" to reevaluate her current career choices, because customer service is not her calling!

Do not go to this place the "so called" customer service rep Jessica, who works here is rude and…read moremakes you feel like the scum of the earth for needing help! DO NOT GIVE THEM YOUR BUSINESS!! I recommend going down the street to the wonderful gals at Cashco they treat you with dignity and respect.

Liz was very helpful. I was able to receive money in 15 minutes…read more !!!!!!!!!!!!!!!!!!!!!

I spoke with Edwin on the phone who helped me with my loan and he was so nice and professional…read more They have great customer service and make it easy

I can honestly say this company is truly into customer service. Once you get started and set up…read morethings are easy. Everyone I have ever spoken has been caring and attentive. And there is always someone live available to talk to! But it is also easy to work with their website. I like that they send out several timely reminders so nothing ends up falling through the cracks and with phone numbers to make it easy to just call. All offices and phone staff are friendly and can easily retrieve all the info to make changes smooth. And a big bonus is how the company created very flexible terms so any changes can be handled easily including extensions of loans or getting news ones fast. I love this company and tell the workers this too.

Handed the title to my 2015 Lexus to obtain a title loan. They did not approve my loan due to my…read moreex's name still being on my bank statements. They refused to give me back any documents I handed them including my bank statements, copy of my drivers license, copy of my registration, etc. The staff member was nice until I asked for my documents back, she rudely let me know they would shred the documents. I requested she hand me the documents again then she reminded me they have them on email anyway and still refused to hand over my personal documents. I found the process to be difficult, time consuming and at the end rude.

are you f**king crazy. don't be sending me an offer with 83.51% apr. i will never set my foot in…read moreyour business. 83.51% apr ridiculous! with my good credit, i'll take myself elsewhere. this place is trying to ruined people credit. avoid this place at all cost!!!!

From the owner: We want to help. We…read moreoffer installment loans. Quick and simple application process. Apply by phone or in person. Friendly service. Monthly payments. Debit card payments accepted. Serving customers since 1955! Call today!

Angie was so nice and a huge help! she was patient as it was my first time and I had an all around…read morepleasant experience! she answered all my questions as well as provided me with information that I did not have, such as; I can cash gift card at rapid cash!

Desiree and Alexis were a huge help, got me exactly what I needed. Thank you so much for everythingread more

Awesome contact and help when needed . Process was very easy . Location was easy access and out.read more

The quickest fastest no hassle loan and the nicest employees there I'm very impressed. I will refer…read moremy friends and family because I know they'll be taken care of just like I was. I was looking for a fast loan one day and I was promised on the phone I would be in and out in less than 15 minutes and I couldn't believe it when I was out of there in 15 minutes unreal for a title loan company.

They are the most friendly staff. Their service is above board. If you want speedy service. This is…read morethe place to go

I called this facility to get information about getting a title loan. Miguel was informative and I…read morewent there. Sandy helped me and was professional and efficient. Sandy was friendly and helped me through the process. If you need to do a title loan this is the place to go!