I have been going to Cashmax for years. The staff are wonderful and they always make you feel…read morewelcome.

After spending, literally, hours on the internet trying to secure a measly $100.00 loan, (my credit…read morescore is only fair and I have no credit cards, so that hurts me, plus, I rent a room), and getting the infuriating loop de loop of entering all my info only to be sent to sites that merely were just ads. I decided to specifically search for DIRECT Payday lenders. I had already wasted precious hours. Finally I found an actual direct payday lender in California. (several listed are no longer in service) This one asked for more personal info, including 2 contacts and their phone numbers. It also asked me to verify everything twice. However my first real inkling something was amiss was that it had asked for the month and date I got paid BUT it had greyed out both boxes so I could not answer. Then, I attempted to put my phone number in and a warning popped up saying "incorrect date of birth". WHAT??? I finally figured out that meant I did not need to put in any punctuation, but it took a few attempts to figure this out and had NOTHING to do with date of birth. I trudged on. I got to to the bottom of the page. A pop up box told me to be aware that they could contact my listed contacts and ask them about me. I needed to okay this.Things that make you go "Hmmmm?" No other payday loan threatened to do that. However, the topper was that their system, after I checked off the box, insisted my bank account info was incorrect. I had the checkbook RIGHT IN FRONT OF ME! I have wasted my time. I do not have $100.00 I am angrier than a hornet doused with hair spray! I tried calling the number. I was told "Mailbox is full " If this company is not an outright scammer, it sure has a lot of suspicious glitches. I immediately went back and deleted all the info. Seldom have I seen such incompetence in a financial corporation. THANK YOU FOR NOTHING CASH MAX! I WILL REMEMBER YOUR NAME AND AVOID YOU LIKE COVID!

Love this place. Sarina S. Is so sweet and helpful! Great experience. Feel free to call with…read moreany questions before coming in. Such great service !

Friendly and knowledgeable. Love the new momentum card they have very secure, payday loans come in…read moredifferent amounts unlike other places I've cashed a few checks I did have to wait for an approval but they were so friendly I didn't even realize I was waiting.

If you have a clear cut account at a bank that you feel comfortable with them having your account…read morenumber then I can say that this Cash1 can be a help. However you have to be aware of the day that they will pull your payment to repay the loan. Reloan is quick if you are on top of your finances. They also did a great job on helping file my 2025 tax return.

Michelle was so helpful and made everything so easy for me. it was a really good experience. Shes…read moresuper friendly also.

Not understanding the bad reviews, Sheryl is amazing! She has such an outstanding personality and…read moreshe represents the company well so glad I came here, she made my experience enjoyable !

Came here after walking a mile on my 30 minute lunch. After she took my social security number, I…read morewas told it was going to take ten minutes to approve the check and the one who cashes the check wasn't there. Pretty warn your customers about these things and they'll be much happier.

Staff is absolutely awesome!! Knowledgeable, Friendly & patient with all our questions. Convenient…read morehours and parking, def quick process!!

Love love LOVE this location. I live in Elk Grove and drive all the way to this location because of…read morethe customer service that the manager Therese Shaw give. She is so friendly and always helps me.

Liz was amazing Came in to cash a check she was…read more Super friendly and helpful Definitely deserves a raise!!

I was initially pleased with the ease of obtaining a payday loan. Now I am thoroughly disgusted…read morewith ACE and the whole process. To start the loan process, I was advised by my local ACE store (7250 Fair Oaks Blvd. Carmichael, CA) to submit an application for a Payday loan online to make it easier, then I could just come into the store to get my loan. Well, I did as I was instructed and got "pre-approved" for the loan. Then I get an email saying I was approved and the due date was August 8, 2022. I also submitted my banking information online. I was told by my local ACE store that the loan would not be taken out of my bank account unless I DIDN'T PAY the loan (and the banking info was back up for the payment). I was also then told I might not be able to pick up the loan in store since I did my application online (ONLY BECAUSE I WAS TOLD TO)! After some misinformation and confusion, I went into my local ACE store and picked up the loan on July 13, 2022. Next thing I know I'm getting emails saying my loan is in collections and I start getting harassing phone calls from the Collections Department FOR A LOAN NOT EVEN DUE UNTIL AUGUST 8, 2022. After speaking to numerous ACE customer service reps, I discovered that ACE believed my bank account was closed. I explained that it WAS NOT TRUE and my bank account was and STILL IS open. Obviously ACE has some type of system error but nobody gave a darn. Not one person looked into this error to correct it and instead I get treated like a common criminal rather than a customer. I went in to the store today to pay my loan off THREE DAYS EARLY and the customer service rep couldn't find my account but found it under collections. WHY WOULD I BE IN COLLECTIONS FOR A LOAN THAT WASN'T DUE YET?? I can clearly see ACE does not care about customer service. I wanted to be a good customer and I abided by all of the terms of the loan yet ACE does not abide by their own terms. All I've gotten is the runaround and misinformation. So the loan is paid off. I had hoped to do future business with ACE but I no longer trust this company.

Toni helped me and she was polite and helpful. I went for a cashiers check and she had me taken…read morecare of quickly.

Be very careful when getting cash from here. We cashed a check and they gave us this ripped $20. We…read moredidn't notice it until later in the day and they were already closed. No one will take it so we basically got a fake bill and ripped off 20 dollars. We called to see if they could switch it out since they were the ones who gave us this and they said no. They told us to go to a bank and they might switch it. So thank you for ripping us off and I will be speaking to police dept to see what can be done and contacting corporate.

Amazing customer service, very professional and helpful, I appreciate the services I that was…read moreprovided to me. Thank you California Check Cashing.

5***** stars for all of the staff at this location. All of them are friendly and welcoming as soon…read moreas you walk in. Everytime I have gone here over last few months April has helped me and it has been a great experience each time. Apri is a true professional and so good at what she does. She talks so nice to her staff and to each and every customer even the difficult ones. Her customer service is really outstanding !!!!!! Thank you April!!

Went in months ago and they said they would link my account with my email for online access, they…read moredid not. When I called I was treated like absolute garbage by their CS people. I call the store to ask for help and get Jo, who then transferred me to an employee only line for issues with their jobs. When I called back she accused me of doing something to her. I have not said or done anything to this woman. She should not be working in customer service if this is how she treats people. She refused to give me her district managers name despite asking numerous times. Laughed in my face and then hung up on me. I reached out to another store to get the DM a message. I called Jo back to confirm he was in fact her DM, she was very rude again. I did speak to her DM and will be sending him the recordings. I only wish I had recorded her sooner.

I worked with Rizel the branch sales manager. She is an absolute pro. Literally walked you thru…read morestep by step and was super fast, efficient, and kind. I don't recommend people getting in the cycle of cash advances, but if you must take one out this is the spot to go. Rizel was a delight to work with. Apparently, to my surprise customer service is not completely dead. Very easy process. Advance America if you're looking at this these are the people you want to promote and give raises to.