they are a scam. they charged me for my taxes $500 for a short form and never told me what they were charging me!!! they were dishonest about what i was getting back. they told me i was getting 1374 back and come to find out i was really getting 1878 back. they tried to charge me 500$ for doing my taxes with out telling me. a short form cost about 250 on average and that's still pretty high. they never gave me a receipt. when i confronted them with it they made excuses and told me they would not refund me 200 because it was way over priced. then i was suppose to get 50$ for bringing in a referral and the employee already told me he would mail it to me and after i made a complaint they told me no. the employee called me a liar and i have proof my friend was sitting right next to me when he told me he was going to pay me for the referral. the employee was rude to me and told me i am a liar!!! and then i didn't receive my tax money and the employee named mahammed told me he was glad i didn't receive my tax money and said," bad things happen to bad people." i have never felt so disrespected and taken advantage of in my whole life!!! i didn't get my money till one month later!!!! this place is a scam they dont give receipts and don't tell customer the real tax refund they are getting and just charge whatever they want after the fact. they tell you you are getting an amount when really you are getting way more then they never tell you what they are charging. they make you sign a contract electronically and never show you what you are signing because there side is facing the computer!!! this scam business needs to be shut down before there are more victims!!!!!! read more

horrible business!!! they will take your money and not tell you what you are getting back for your tax refund!!! only reason i found out was because i checked my status online! strait up lied and disrespected me when i has confronted them about the issue!!!!!! bad business!!! gave them plenty of opportunities to make it right and instead they disrespected me! wish i didn't have to give them any stars at all!!!! read more

Biggest scam ever!!! got taxes done here Mohammed called me a liar on the phone i have a witness to verify what he originally told me and told me that he was glad i didn't receive my taxes!!!!! worst customer service ever! they rob you on what you are getting and lie to you about what you are really getting. do not come here unless you want to be disrespected and scammed out of you tax money. bad business!!!! read more

scam!!!! worst customer service ever!!!! disrespectful employees!! doesn't give receipts!!! scammed out of refund and had to wait an extra month to get refund!!! takes your money with out telling you!!! spoke with the owner put on hold for 2 hours while she did nothing to solve the problem! horrible business i don't know how they are allowed to rob people and stay in business! read more

I highly recommend Mona's Insurance; best prices in the South Bay. And give good advise and help determine which is best for you and the family. Fast and easy process; not like other places that take way to much time and regret the time invested just to get a high quote and end up have to leave with no car insurance. read more

Thanks for your quick service Mona's Insurance. I came to get 2 documents notarized and we were in and out in less than 10 minutes The staff was extremely friendly and customer service oriented. I'm looking forward to their new paperless system that will make their services much more easily accessible and quicker. read more

Mona's Insurance is the best place to get your business done they are very friendly especially Diana who is so knowledgeable and so friendly you can't help but ask for her even if She has a customer I will wait for her to assist me. Very pleasant atmosphere love it recommend to ALL read more

Tienen un ambiente bien placentero, se siente uno en familia, de la manera que me ayudaron se siente uno agradecido por el buen servicio. Les recomiendo está agencia de seguros! Pregunten por Erika y Roxy! read more

Excelente servicio, muy amable y buen precio, en cuanto llegas te atienden, y el lugar es pequeño pero muy agradable, se los recomiendo para trámites de aseguradora de autos y trámites de notario publico read more

I purchased a 3 year insurance coverage out of Cali and moved to Arizona and my policy carried me out here.Very happy !! I recommend Mona's insurance to anyone Thank You Erica Antonio Z. read more

Wonderful experience here Daisy and roxy were very helpful and informative and quick with taxes. Very professional also. Thank you a lot for your time Jr from Andres auto body and paint read more

I've been a customer with Mona's a little over a year. They have great customer service. The staff is very helpful and friendly. This is a great insurance company to have. read more

A great bunch of friendly staff. They are all so awesome. They are very attentive. The location is extremely clean and organized. I always get helped Diana she's the best read more

Best team! Erika and Roxy can help you with your insurance needs! Ask for them! This is a one stop shop, DMV transactions available, Notary public and all insurance. read more

Hola mi nombre es Rosa de la cruz y soy clienta de Mona's insurance el servicio es excelente mi agente Diana es exelente también se los recomiendo . read more

Best auto insurance service I've received.. EVER! AND they even helped me with notary. One stop shop. Thank you girls! Also, cute water bottles!! read more

I love how Erika Attended Me , she's very nice and knowledgeable. I recommend coming to this office, they will help you find the cheapest price. read more

Come to Mona's and have the best experience , very helpful and positive atmosphere. Willing to help and take there time with your needs.

Mona's is really good professional and friendly they really look out for customers I highly recommend very good affordable prices.