Monarch Roofing came out today to check a leak we have in our metal roofing (which was put on by a builder not Monarch) . Monarch Project Manager Kris Graham gets 5 stars. The one less is for the office staff, who would get a negative 5 on their own review. We called Monarch a month ago and after several phone calls they did not return, we were frustrated. At the home show last weekend we spoke with Kris about the problem and he made an appointment to come out. Because of rain he could not come and get on the roof. The office was suppose to reschedule, but again, no office response. We contacted Kris directly and he made an appt directly. He was so helpful and kind. He looked at everything, took pictures and determined it was a chimney issue, not a roofing issue. He was great and are waiting for his referrals to fix the chimneys. In the meantime he attempted to seal parts of the problem until we can get a chimney company out here. read more

I recently had my roof replaced by Monarch Roofing. They did an excellent job and am so glad I chose them for this. They were very professional and did extra for me, such as moving the items off my patio, which I was unable to do. They also did an excellent clean up job, leaving nothing on my property. I would like to give a shout out to some of the employees who I had contact with, Mike, Trey, Eric and especially Lylia. She was the main contact I had. I called her repeatedly with the many questions I had, as this was the first time I had a roof replacement. She was so professional and courteous and never gave the impression that I was bothering her with the many questions I had. Monarch should be very happy they have an employee such as she. Again, so happy I chose Monarch and would recommend them to anyone who asked. read more

You deserve the best! Blessed to be part a such a great positive company that believes in customer service. A roof retrofit is an expensive investment and it deserves to be done properly to eliminate any future issues. I can assure you that your roof will be beautiful and properly installed. We have established a superior quality roofing business to help homeowners and home builders add value and protect a crucial element of their homes through maximizing roofing looks at a fair cost. We continuously strive to reach a higher level of knowledge, practices and superior warranties to give our customers the best value possible. Monarch Roofing has been in business over 10 years. We are very proud to have obtained the highest level of certification. Would be a pleasure helping you! read more

Monarch Roofing did a great job on our roof. Mr. James Golden did an outstanding job explaining the roofing process and coordinating things with my insurance company after we had a recent hail storm. He explained that the shingles were top of the line (50 year GAF guaranteed) and a full 10 years on all labor related to issues if they occur. So far, we had a couple of small issues that Pablo has helped us with. Choosing Monarch Roofing to do our roof was an investment in our home. The roof looks great and overall statistically added at least 7% to the resale value of our home. I refer my friends and neighbors to Monarch Roofing because they stand behind their work and do exactly what they promise to do. Great company, crews, sales, and management! read more

Just called this morning, and they were able to squeeze me in today. We had several shingles in our yard due to the recent storm/mini tornado. All the people I spoke with and dealt with at this company were polite, responsive and knowledgeable. Granted, the roof is less than 2 years old, but we wanted to get it checked out. The techs spent time on the inspection, showed us video and pictures, and even sent them via text and email. There were some loose shingles along several rows, probably from the high winds. All it needed was some nails and caulking. They accomplished the repair right then and there at a very reasonable price. Austin and Herbert were awesome. I definitely recommend Monarch for their great service, quality and value. read more

Monarch recently replaced our roof. Everyone we conversed with was professional and friendly. Books of shingle examples were brought to us and gone over and left until we made our decision. Everyone was available for questions. The roofers were friendly, professional and courteous as was the supervisor who came by several times a day. The job was checked later also to make sure everything was right. The job was excellent, we are extremely pleased and recommend them to anyone. Kelly, in the office, and Mike , the supervisor, were especially helpful going out of their way to make sure we were happy with the new roof The Meadors read more

This was my first experience having a roof replaced. After reading many reviews from company's I decided on Monarch roofing. John Gurtler was dispatched to meet with me to discuss the process. John helped me understand what would take place, met the insurance adjuster, and did a great job to communicate and facilitate the roof replacement. I received great notifications from the Monarch office regarding the delivery of materials, and the obstacles we faced with weather. The installation crew led by Alex did a great job. If I ever have any future roofing needs, I will definitely call Monarch! Gary Smith read more

Monarch Roofing replaced two roofs in our HOA community last week, looks like a great job and the price couldn't be beat. My only criticism is the workers are very messy. It looked like a war zone while they were doing the job. But I must compliment Kelly Nightingale for her excellent customer service, she was in constant contact with me and assisted me when a third party delivery truck for them ran over and burst a water main in one of our parking lots. Great price, quick job completion, just need to teach those workers to be a little neater. read more

My roof came out excellent. Justin Coggins, project manager and Steve were hands-on and friendly. Justin was professional and courteous and was present at inception and cleanup to ensure job was completed to my satisfaction. Steve was diligent in ensuring complete customer service. Roof was installed in a timely manner and clean up was great. Mark and Jennifer in sales department also were professional and courteous during all conversations with prompt follow up to my questions before installation. Highly recommend. read more

We are a custom home builder and we strive for perfection and quality in every home we build. Monarch Roofing always conducts themselves in a very professional manner with our team and our homeowners and they provide us with superior workmanship and business practices. Kelly Nightingale has always gone beyond the call of duty regarding her service and care in all she does. The TEAM makes Monarch! It is a pleasure to know them and to be able to count on them when we need them. read more

I contracted with Monarch several weeks ago to reroof two of our businesses in Garden City SC. They were prompt with meetings, quotes, work done and follow up. Wendy, one of their managers, was professional and thorough throughout our association. Photos were sent during the process, and the installers that I met with on 2 occasions were polite and very professional, explaining what they were doing. Thank you, Monarch, for standing behind your work!!! read more

Had a leak in my garage ceiling from Hurricane Ian yesterday. I called Monarch Roofing yesterday afternoon - during the storm - and Tre Capp came at 8:45 this morning. Can't ask for better service than that! Tre is great. He explained everything in detail, had photos, and quoted an extremely reasonable price for repair. If your looking for a reliable, honest and professional company, I would highly highly recommend Tre and Monarch Roofing. read more

I called Monarch Roofing because I was having an issue with my roof at my restuarant here in myrtle beach and I have heard a lot of good things from a few people I asked. When I called to schedule an appointment for them to come take a look at it they came the very next day and after we agreed on them doing the work, they had the job done within just a few days and I am happy to report my roof is now 100%. Highly recommended!!!!! read more

John Gurtler was inspecting my neighbor's roof and I overheard him sharing some good information, that I should avoid making a roof claim after a "named" storm like Ian because a hurricane deductible is MUCH higher. It's better to make the claim after a regular tropical storm under "wind and hail". By the way, since he was here, he fixed a couple of my roof tiles that had come loose at no charge! They are now my "Go To" roofers! read more

Monarch Roofing was referred to me by several of my neighbors who had their roofs replaced by Monarch. I called Monarch and set up an appointment. James arrived on time to inspect my two flat roofs. He talked to me a good while about what needed to be done to replace the roof. He even told me that one of the roofs didn't need to be replaced yet. I appreciated his honesty and professionalism. Jenny B., Surfside Beach read more

Was quite pleased with our interactions with Monarch. They came when they said they would, did a very good job on the replacement roof, cleaned up nicely and most of all, continually involved me in some of the decisions. Most of all, they went out of their way to continually see that I was being satisfied especially Kelly and Jorge. They exceeded my expectations especially on a project that I was dreading. Mel Smart read more

I recently had a roof installed by Monarch! From the very start, to the completion of the roof , they provided impeccable service!! We were amazed at the excellent quality of work, and the extremely timely fashion they performed the task They provided us with a beautiful (quality) new roof! I could not recommend them higher! Those who follow my reviews know I am very demanding!!! This is an outstanding company! read more

We needed our roof replaced within a few weeks. Our current insurance company was leaving the state and the new insurance company would not insure until the roof was replaced. Monarch came quickly, gave us a very competitive bid (we compared to 3 others) and did a wonderful job from start to finish. Did our roof in one day (tear off to complete reshingle). We have no complaints and would recommend to anyone. read more

I have worked with a number of Contractors over the years. Monarch and their Project Manager, Kris Graham, were one of the best. I had five estimates and Monarch Roofing made it an easy choice. They set a target date that was reasonable and completed the project early. The job was exceptional and the site was left spotless. Kris was responsive and professional at every stage. read more