Tremendously knowledgeable, experienced, intelligent veterinarian with the highest level of…read moreprofessionalism and client management skills -- combined with the kindest, most empathetic, animal-loving counselor. On a day of family heartache, we were blessed and fortunate to have Dr Rachel on our side. No detail was overlooked and yet she moved through the process with a responsive cadence and steady pace. She gave us every opportunity to let go of our beloved elderly dog in a dignified, elegant way which helped offset how shattered our hearts are to lose her.

I want to express my deepest gratitude to Gently Pet Crossing for their exceptional compassion and…read moreprofessionalism. This is my second time using their services--my first was on March 27, 2023, when I said goodbye to my beloved dog Leo. Because of the care they showed back then, I knew I could trust them again when it was time to say farewell to my sweet Beija. Juan was the person who came to pick up Beija, and he was incredibly kind, respectful, and gentle. He treated her with so much dignity, and that brought me a great sense of peace during such a difficult moment. His compassion truly meant the world to me. I also want to thank Jacque and Juanique, the owner, for their support, patience, and understanding. Their warmth and professionalism make this painful process a little easier, and I am deeply grateful for the way they care for both the pets and the people who love them. Thank you, Gently Pet Crossing, for once again being there when my heart needed it most. You are a blessing to families like mine.

I would give this company a 1000 stars if I could. The whole process was very clean and…read morestraightforward. From beginning to end the communication with the vet who was coming to perform, the service was straightforward. Everything was perfect, and I was even able to pick up Daisy earlier than expected. So I have absolutely 1000%. No regrets. I would highly recommend this company to anyone with their pets crossin

My cat was 14.5 years old and passed way in his sleep. I…read morecalled Resting Rainbow in the morning and they came out in about an hour to pick up my precious boy to cremate him. They said there will give me a paw print and ashes that come in a velvet bag or I could upgrade to a wooden box which I did choose for just a little more. I picked him up 19 days later and when I saw the box I was so pleased it was really pretty and had his name engraved on the side. I also got a small portion on good ashes in a heart shaped vile. It was beautiful and I really thank them. My boy was part of the family and a sweet cuddle cat. He will be with me forever now.

Every encounter I've had over the years has been really great. This month we had just received a…read morebig Chewy order & then had to put our sweet dog down just days later. I emailed them to stop correspondence bc she'd died. They honored my request, sent me a nice note, refunded what they could (& I didn't have to ship those back), & cancelled my auto-ship orders without me even thinking about that. THEN they delivered FRESH FLOWERS & another note of condolence. When you're morning, these extra kind gestures are truly appreciated. You'd think they were a local pet shop, instead of a big company.

We recently used Gentle Pet Crossing for our beloved 18-year-old dog, Mocha. We knew he was nearing…read morethe end of his amazing life, but it was hard to know when--he would rally and seem better, then take another turn for the worse. I had contacted the wonderful team at Gentle Pet Crossing ahead of time, and they kindly told us to call whenever the moment came. That moment arrived on a Saturday morning. They arranged for their vet, Rachel, to meet us within just over an hour. She was gentle, compassionate, respectful, and very professional. Little Mocha peacefully slipped from this life in our arms, in a beautiful and serene setting. We are so thankful we found Gentle Pet Crossing and highly recommend them to anyone facing this heartbreaking but sacred decision.

They were caring and compassionate in my time of need with the tragic passing of Angelo!!read more

I wanted to take a moment to share my experience with VCA Animal Hospital…read more Although the outcome for my cat, Dirk (passed away on 3/15/26), was not what I had hoped for, I truly appreciate the level of care, compassion, and professionalism both teams showed throughout the process. From the very beginning, they made sure not only that Dirk was being cared for, but that I was supported as well during a very difficult time. Every interaction felt thoughtful and genuine. The staff took the time to answer questions, walk me through options, and ensure I felt informed and not alone in the decisions I had to make. What meant the most to me, though, was what happened after. I received (handwritten) signed condolence cards from their staff. That small but meaningful gesture spoke volumes about the kind of people they are. It showed that they truly care - not just about the pets they treat, but about the families who love them. Even though this was an incredibly hard experience, I'm grateful that Dirk and I were surrounded by people who treated us with such kindness and respect. Thank you for taking care of him, and for taking care of me.

We had a very disappointing experience here. My dog got some very expensive surgery and we were…read moretold she was doing great at follow-up visit. She started having issues again but they were not concerned at all. She was still in recovery so we needed to give it time. Took her back when things got worse (still in surgical recovery period) and it was the worst experience ever. We had no choice and we lost our dog and we got our heart ripped out all in the same day. Surgeon never even came out to talk to us. They had an ER dr talk to us who had no idea what he was talking about.

They were fantastic to me and my Harley Quinn. Yes I would recommend them they had a room where you…read morecould sit and say good bye and light a candle. I'm so happy I found them before my baby passed away and was somewhat prepared.

They really Helped to make losing our Sweet Fur Baby a bit easier…read more All the staff seemed genuinely kind and caring. Very professional and supportive as well. Called a few places before finding them at 8:30 PM the Saturday before Christmas and they were able to send a very sweet Veterinarian that night. One of the worst days, but know we did the best we could for her and trust she was handled with care and respectfully. ‍

Dr Decter made this horrible process bearable. She was so kind and empathetic and respectful. She…read morewalked us through the entire process as it was happening, made sure we were OK before proceeding. It was done with dignity and love. We are so grateful.

Dr. Tracey Decter and Pet Loss At Home was the perfect selection for our family to say goodbye to…read moreour beloved Kodi. She was so empathetic and patient. She kept checking in with us making sure all our questions up to the day of were answered. She explained everything and told us what we could expect which made it easier for us to prepare. She helped us say goodbye to our pet with love and dignity and he was able to be comfortable at home and not scared in a clinic or somewhere unfamiliar. If you are in the unfortunate spot where you have to make this decision just know she will make the decision that much better. I can't say enough about how happy and at peace I am with how we were able to say goodbye to our boy.

The entire team is wonderful!!! Today, I brought my feline…read morein for an exam. I met Luis & Dr. Brennan and was delighted. The owner of this practice Dr. Morales cares about who treats our pets. Recently, my canine Vincent who was 18 yrs of age passed away. I received a beautiful card from the office. Thank u very much!!

This place is the absolute best! Not only are they professional and knowledgeable but they are also…read morecompassionate and caring. Also fairly priced and unlike other vets who pile on services that you don't need, they take great care of your pets while being cost conscious and not prescribing unnecessary services and tests. Highly recommend!

Heather has been taking care of my 2 fur babies since June and they absolutely love her!!! On the…read moredays that I'm home and she's not coming, they look at the door waiting for her. Gotta say I'm a little jealous lol! She also posts lots of pictures and tells me what they did that day. I posted some of the pics she took of my babies. I love Heather and now I can't live without her!

Used her on my last vacation. Very accommodating and easy to work with. Loved the daily check in…read morewith pictures. My kitty loved her also. I must say she is very passionate about what she does. Would definitely recommend and use again.