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    Monarch Mortgage

    5.0 (1 review)

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    11 years ago

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    MLend

    MLend

    (3 reviews)

    Marc Nurse is an amazing Loan Officer at Millennium Financial Group with a wealth of knowledge and…read moreexperience. Marc received my loan application to Refi my home and locked me into an excellent mortgage rate. He's honest and forthcoming, keeping you informed of what to expect. He deligently works for his clients. Debbie Talton is a great compliment to Marc. She's his Loan Pocessor and between the two I received a great outcome! Marc, I can't thank you enough for your hardwork, humor, and the ease of my loan!

    I was referred to MLend by my real estate agent so that I could complete the financing of my home…read more I was referred to Marc Nurse, Senior Loan Officer with the company. Mr. Nurse and I were first introduced sometime in July 2011 and we have been working together ever since. Marc has been the epitome of professionalism and I cannot say enough about his exemplary customer service. Marc has been patient through the challenges that I have experienced and has maintained enthusiasm and confidence when I lacked them. He has been working in the field for 16 years and it is evident through the many phone calls that we have exchanged and some of the information that he has shared with me resulting in me ultimately getting approved. The loan process including gathering documents and verifying everything can sometimes be challenging or frustrating but Marc has made the process seamless. He is very responsive and knowledgeable whenever I have questions and I can always depend on him to get back to me quickly when I reach out to him about any questions or concerns. As a Mortgage Banker, he has gone above and beyond in circumstances where others may have not invested the time to see it through. I have had several undesirable experiences with other mortgage bankers and was initially hesitant about contacting him. However, I can definitely say that I am tremendously grateful that I met Marc and I am fortunate to have worked with him these past months to achieve my goal of home-ownership. I would emphatically recommend MLend and Marc Nurse to anyone looking for a mortgage lender.

    Navy Federal Credit Union

    Navy Federal Credit Union

    (8 reviews)

    Deciding to close my accounts with Navy Federal today after banking with them for the majority of…read moremy 14 years of military service and civilian life. I filed chapter 7 bankruptcy and was cleared of my debt. I've had a banner on my account marking me as a debtor for the 8 months of the bankruptcy and did not say anything because it was true. Now that my debt has been discharged for two months. I asked multiple Navy Federal employees for the banner to be removed, and told them it makes me feel ashamed and targeted. I was told that, even though the Federal government says I'm cleared of my debts and I've learned my lesson and have a second chance. If I bank with Navy Federal I have to keep that banner on my account. I'm a simple man from Alabama. If some shit seems like it's racist, it probably is. Y'all were awesome for a time NF. As soon as I figure out how to close my accounts, I will. Because y'all clearly forgot, I'm the customer and I always get what I want. -Andrew C

    I will be closing my Navy Federal Account after being a member for 30 years!…read moreI have banked with Navy Federal all over the globe active duty and civilian life with multiple loans paid off. The ATM machine ate $450.00 and did not record it as a deposit. I escalated this through their call center, who were very pleasant btw. Their call center referred me to the branch management. The bank manager would not meet with me. After going round and round with the assistant bank manager she finally went back to the bank manager and they provided a credit after basically asking me to beg. What are we buying a car here?? They were condescending and rude and kept referring to their problems as a bank. Your poor business practices are not my problem. My problem is you stole $450.00 from me and basically calling me a crook. Adios Navy Federal.

    Bay Capital Mortgage - Paulette & Lew enjoying the next chapter in their lives!

    Bay Capital Mortgage

    (5 reviews)

    I would highly recommend Pat Jenkins, the senior loan officer. She was nothing but kind and very…read morehelpful with our loan process of our new home we just purchased. She was always available for any questions. We even reached out to her over the weekends. She was always very responsive. She always kept a positive attitude, and it was such a pleasure to do business with her! We, of course, were approved of our loan. I am glad we chose this mortgage company and would recommend it to my friends who may be interested in purchasing a new home. Thank you, Pat, for helping this process run smoothly.

    We can't say enough about Bill Jeffreys and his Team at Bay Capital Mortgage and their attention to…read moredetail and quick response to all our needs. Bill responded immediately to our inquiry about a possible mortgage with him; he quickly worked up a loan estimate that included the estimated escrow and estimated taxes, insurance and assessments. He was very accurate in estimating the loan costs. He then offered, without our asking, an alternate estimate based on a higher down payment that eliminated the need for "PMI" Mortgage Insurance. PMI is not a benefit to the homeowner so its elimination was appreciated. During the closing process his Team helped us coordinate all the documents that were needed, and the final process wrapped up without a hitch which was super important to us as we were moving from NH to Maryland and were in transit during those final hours and they were in touch with us every step of the way. Bill also followed up this week, one month after our closing, with an application form for a Homestead Tax Credit, and even included a stamped return envelope for us to get that into the mail quickly. We will definitely recommend Bill over and over again.

    Monarch Mortgage - mortgagebrokers - Updated May 2026

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