1. Jordan Eng - First Home Mortgage

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Crofton, MD

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Jordan Eng - First Home Mortgage

5.0 (6 reviews)
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Navy Federal Credit Union

Navy Federal Credit Union

(8 reviews)

Consistently good customer service. Well lit, friendly employees and the line is either…read morenon-existing or moves quickly. I am able to take care of many items in person or online and receive equally great experiences. They are expanding their hours but always check in the event they change. There is an ATM right out front in case you just want to grab cash and go. A coin machine is set up so that after it counts your loose coins it can directly deposited to your account. Contrary to what some may think, you do not have to be a military member to gain membership to Navy Federal. All the deets are online and I've been with them well over 18 years and it's a relationship that hasn't soured. Great credit card interest rates, refinancing for vehicles and online car buying assistance. Looking for a home, you can establish yourself with a line of credit, financing and home buying services. Without hesitation, I'd refer others to do business here.

Deciding to close my accounts with Navy Federal today after banking with them for the majority of…read moremy 14 years of military service and civilian life. I filed chapter 7 bankruptcy and was cleared of my debt. I've had a banner on my account marking me as a debtor for the 8 months of the bankruptcy and did not say anything because it was true. Now that my debt has been discharged for two months. I asked multiple Navy Federal employees for the banner to be removed, and told them it makes me feel ashamed and targeted. I was told that, even though the Federal government says I'm cleared of my debts and I've learned my lesson and have a second chance. If I bank with Navy Federal I have to keep that banner on my account. I'm a simple man from Alabama. If some shit seems like it's racist, it probably is. Y'all were awesome for a time NF. As soon as I figure out how to close my accounts, I will. Because y'all clearly forgot, I'm the customer and I always get what I want. -Andrew C

Jordan Eng - First Home Mortgage - mortgagelenders - Updated October 2026

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