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    17 years ago

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    Aveda

    Aveda

    (4 reviews)

    My one and only star goes to the decor. It really is lovely. Sadly, thats where it ends…read more Paid over the odds to sit an a very 'awkward' salon. When you go, you get a 'free' neck and shoulder massage - which would be lovely, of only you could really relax. Great idea in theory, but it doesn't work in reality. When I was quoted previously about £40 for a colour, I did think that was a bargain - I asked if that included a hair dry too, and was told yes it was. So, you can imagine my surprise when I got to the till and the price was £64!!!! (please note, this is just for ONE overall colour) which, in the end turned out uneven and too dark. As for the hairdresser, I got the silent one - do not expect to be spoken too - I did try and make conversation, but its a no-go, don't attempt this whatever you do. Its very 'last year' don't you know... I know after writing this review, there will inevitably be lots of other 'glowing' reviews added (usually written by the owner, or employees) but I am writing this for other people who are looking for honesty, and perhaps looking for a salon that is new to them. So, honest opinion? Overpriced, uncomfortable and too many ego's. Most defiantly will not return.

    I actually wonder whether myself and the person above had the same hairdresser…read more I booked an appointment with the master stylist and had used Aveda in Holborn before so was confident I would get a cut I wanted. I sat there and asked for one inch off my hair which was resting a good way down my back and my shoulders. Basically the guy cut 2 inches off my hair, I actually got so upset that he called the manager over. It was too late to stick my hair back on my head and the cut does not even suit my face. It will take me at least 4 months to grow my hair back to the length it was. He blow dryed it straight and it did look better, but then had the audacity to say "oh you know hairdressers get scissor happy". What confuses me is how does a hairdresser in a supposed top salon like Aveda get to be a master stylist when he doesn't listen to the customer. Like the lady above, he barely spoke to me either - I will be phoning Aveda in London to complain. All I can say is that the manager was amazing and she didn't charge me for the cut. The cut itself is good, but just not the length or the style I was hoping for at all. Very disappointed and I wouldn't go back.

    Molton Brown - cosmetics - Updated May 2026

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